Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 1 jours en avance pour bénéficier de l'annulation sans frais.

Très bien

1931 Revues
  • Formidable emplacement
  • Personnel compétent
  • Impressionnante propreté
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Description de l’établissement

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (per day): 12 € Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 7.9

  • Sécurité 8.3

  • Emplacement 8.5

  • Personnel 7.4

  • Atmosphère 7.2

  • Propreté 7.7

  • Les facilités 7.5

Derniers avis

  • 9.7


    09 nov 2019
    The service at the a&o was very good, nothing negative to be said! We were allowed to store our luggage in a secure room prior to check-in and post check-out to optimise time in Vienna, which was very useful! We were staying in a private twin room supplied with towels, very comfortable bed. The room was overall very spacious and clean (separate toilet and shower).
    France, Femme, 18-24
  • 9.1


    18 aoû 2021
    Really good experience overall : situated right by the train station, very clean. The water tastes good and that's something. Expect a large queue around 3pm when check in starts. Better come 10min before 3pm.
    France, Groupe d'hommes, 18-24
  • 9.1


    19 jui 2021
    Vraiment propre. Toutefois, ils ont pas de safety Locker, c'est un peu galère
    Brésil, Homme, 18-24
  • 7.1

    Très bien

    06 aoû 2019
    Une auberge pratique pour le passage malgré un manque de prises dans les chambres. Les chambres sont grandes et propres et les lits confortables. Ne pas aller dans la cuisine qui est en sous-sol et minuscule vu la taille de l'hostel.
    France, Femme, 25-30
  • 5.7


    12 aoû 2021
    Impossible to make a quick check-in. The machine was down !!! I waste an hour in a line !!!!!
    France, Homme, 18-24
  • 5.7


    09 aoû 2021
    Location pratique, et prix intéressant. Cependant, on est ici dans "l'auberge-usine" type avec beaucoup de personnes qui défilent dans les chambres. La propreté générale des lieux, celle des chambres comme celle des parties communes, laisse à désirer. Le personnel n'est également pas vraiment à l'écoute (on nous a dit de nous débrouiller tous seuls avec une personne qui criait à plusieurs moments de la nuit). Bref, pour une nuit cela peut faire l'affaire, sinon je ne recommande pas.
    France, Homme, 18-24
  • 4.9


    07 mar 2020
    I had to pay for the sheets. It was not mentioned and I paid 3.50 euros ! Expensive. The staff was not nice and I paid more for my room than the amount which was on the bill. When I tried to understand why the lady at the desk told me me something completely different and not relayed to my question.
    France, Femme, 18-24
  • 4.3


    29 déc 2019
    Usine, manque de personnel : à 21H30 impossible de trouver quelqu'un pour ouvrir une porte derrière laquelle il y a le micro-onde donc pas de repas possible selon ce que vous avez prévu... (personnellement j'avais une soupe que je n'ai jamais pu manger ce soir là) Les locaux ne semblent pas propres et une forte odeur d'urine reine dans nos toilettes. Pas de verrou à la salle de bain. Dommage pour une guesthouse qui a une bonne localisation. Ok pour une nuit.
    France, Femme, 18-24
  • 3.4


    04 nov 2019
    Casiers tout petits dans les chambres. Manque récurrent de prises dans les chambres. Certes proche de la gare mais très éloigné du centre-ville à pied. Personnel peu accueillant et qui nous renvoie à regarder sur internet quand on leur demande une info sur les free tours par exemple. Beaucoup trop de monde dans l’auberge, ce n’est pas le type d’auberge typique.
    France, Homme, 18-24
  • 2.0


    15 aoû 2019
    Room 306 I got an infestation of bed bugs, which is to say it's been itching me like h*** for two days now, i'll have to get rid of some of my things too fragile to take the anti-bedbugs treatment (shoes, novels, laptop bag, souvenir food...), and I don't know if the staffmembers were too overworked or genuinely unconcerned to take in my incident report. Besides that (and even before i got my 30+ bug bites), the building felt soulless and without anything to create an atmosphere. Never again.
    France, Homme, 31-40
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Les facilités

  • Accès gratuit à Internet
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Ascenseur
  • Casiers
  • Douches chaudes
  • Flexible NRR
  • lampe de lecture
  • Linge non inclus
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Salle commune
  • Salle de réunion
  • Suit les conseils sanitaires liés au Covid-19
  • Sèche-cheveux
  • Sèche-cheveux à louer
  • télévision par câble
  • Accès à Internet
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Distributeurs automatiques
  • Repas disponibles
  • table de billard
  • Wii