Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
1/19
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
9.6

Superbe

393 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
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Description de l’établissement

'Hello and welcome to the world's end. We are happy to help you on this unforgettable adventure'. Yaganhouse is considered as the best property in the city and yet to be a great founder of sustainable tourism in the zone.
It has a cozy environment, attractive, unique and safe for all kind of travelers. It is located in the center of Puerto Natales, the most cosmopolitan and picturesque city in Chile, where cultural richness and customs keep intact.

Yaganhouse is not just a place to spend the night but to experience a moment of unforgetable tranquility as well. To reach this, we have new comfortable beds, new mattresses as well as sheets and cover beds made of high quality materials, clean and confortable rooms. We run a travel agency where we provide all the information you need to know; bus tickets to Torres del Paine, Calafate, Ushuaia, Punta Arenas, tours, excursions and more. The property has been built using highly natural materials, native, such as walls made of straight-grained wood and isolating materials, central heating, solar panels (first system in Puerto Natales), low energy consumption, recycling system. We are constantly promoting alternative energy systems (natural air ventilation, heating, sunlight), considering its natural benefits, we have the green stamp quality and ecological rules for human beings benefits and environment. Likewise, we offer tranquility for all the passengers of the property, since Yaganhouse complies the environmental regulations of security, being transparent regarding the amenities we offer, providing a high quality service which guarantees, among the wide offer on different properties on the market, based on clear and objective parameters.

Another important aspect we are concerned about has to do with the respect that nature deserves biodiversity, culture and local traditions as well as the support of sustainable development of the zone.

In the coffee-bar, you will be able to have a welcome drink, it is such a good place to share and meet other travelers. We are always available to help you in your trip and we also have all the experience to provide the best advice in Torres del Paine, since we are passionate on Patagonia and travelers like you!

We have the best unforgettable stay at the world's end!

Services:
Delicious breakfast, Free towels and soap, Laundry, Free Internet/Wi-fi and cable TV, Rent equipment, Rent bicycle, Free luggage storage, Kitchen open all day, BBQ area, Tour agency. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.5

  • Sécurité 9.5

  • Emplacement 9.7

  • Personnel 9.7

  • Atmosphère 9.4

  • Propreté 9.5

  • Les facilités 9.5


Derniers avis

  • 9.7

    Superbe

    30 sep 2018
    Nous avons eu un séjour très agréable à la Yaganhouse, une nuit avant et une nuit après avoir fait le Trek W dans le parc Torres del Paine. Tenu par une mère de famille qui habite la maison avec ses filles et parle un bon anglais, les chambres sont propres, confortables et bien équipées. Possibilité de faire laver votre linge, de louer du matériel pour le trek ou de stocker des sacs pendant quelques jours. Le petit-déjeuner est sympathique (une cuisinière vous propose des oeufs !). Très bien !
    France, Homme, 25-30
  • 9.7

    Superbe

    14 déc 2016
    Perfect Hostel in Puerto Natales! The only issue we had was that we were told we could stay another night and then were told at the last minute that the room was booked so we had to leave. I guess booking management can be improved!
    France, Un couple, 25-30
  • 9.4

    Superbe

    27 nov 2017
    Ambiance chaleureuse bien situé personnel très bien excellente adresse que je recommande vivement
    France, Homme, 41+
  • 6.9

    Satisfaisant

    07 avr 2017
    Comfortable and clean rooms, bathrooms would have been perfect without mold in the showers. Lack of professionnalism of the staff for breakfast : one was served in a very unpleasant way, the other was not served at all (nobody at 6.50 am whereas it is supposed to start at 6.30 am). Before the w, not a very good experience ...
    France, Homme, 25-30
  • 4.9

    Note

    02 déc 2017
    Le décor serait plus sympa mais tout est déglingué (serrurerie, robinets, douche) De plus nous avons loué des bâtons pour le trek et sur les 2 ,un bâton ne fonctionnait pas ,il ne pouvait rester fixé .Ce n'était pas très grave mais quand on l'a fait remarquer à notre retour,on aurait pu espérer un petit geste commercial, la gestionnaire nous a dit qu'ils étaient neufs et que quelqu'un avait du échanger ce bâton avec un autre défaillant lors de notre périple alors qu'ils étaient identiques.
    France, Un couple, 41+
Voir tous les commentaires

Les facilités

Gratuit
  • Parking gratuit
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • Serviettes incluses
  • WiFi gratuit
Général
  • BBQ
  • Cuisine
  • Parking pour vélos
  • Sèche-cheveux
  • Terrasse en plein air
  • télévision par câble
Services
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception ouverte 24 heures sur 24
Aliments et Boissons
  • Mini Bar
Divertissement
  • Jeux de plateau


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