Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 14 jours en avance pour bénéficier de l'annulation sans frais.


319 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
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Description de l’établissement

Vinnhaus is to be found in the very heart of the city centre, with a privileged location, it offers a cozy and welcoming stay, in one of Puerto Natales historical houses. Fully renovated and perfectly redesign to fulfill our guests needs, our House kept the fantastic furniture and architecture of the settlers, providing a warm vintage atmosphere.

Vinnhaus has a on-site restaurant, bar and café. Guests will find a tour desk here, and we can help you to book bus tickets and excursions to Torres del Paine and its surroundings. Please note there is no public kitchen for the guests to use.

You will have access to free Wi-Fi and enjoy the sun in our amazing garden, which provides us with delicious plums, typical from this region during the summer. Mattresses are new and comfortable and linen is provided. Some rooms have views of the garden or city. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.0

  • Sécurité 8.7

  • Emplacement 9.9

  • Personnel 9.3

  • Atmosphère 8.7

  • Propreté 9.8

  • Les facilités 8.7

Derniers avis

  • 9.7


    29 jan 2018
    A very beautiful hostel. Everything is new and clean and with great design. The staff is wonderful. The bus station is not that far. You can walk some blocks or take a taxi for 2000 chilean pesos (about 3 US dollars). I totally recommand to stay here.
    Allemagne, Femme, 25-30
  • 9.4


    21 oct 2018
    Tres bien dans l’ensemble. Propre. Pas acces a une cuisine, restaurant dans l’hostel est excellent.
    Canada, Femme, 25-30
  • 8.6


    18 oct 2017
    Vinnhaus is a great and unusual hostel: everything is nice, new and clean. We felt more in a trendy cocktail bar than in a classic hostel lounge! The beds are very comfortable, the showers hot and powerful, the breakfast is very good. The only two cons are the orange juice and the lack of lockers in the rooms. We definitely recommend it!
    France, Un groupe mixte, 25-30
  • 8.3


    13 déc 2019
    The hostel has a great location, setting and the breakfast is easily the best we had in South America. The reason I’m not giving it a 9+ are that there are no lockers for bags in the rooms. No ladders to climb up to the second bunk and no railings around the top bunk either. The staff are super friendly and welcoming but MAKE SURE YOU HAVE YOUR PDI. This means you can get the foreigner rate but without it you’ll need to go and get a new one from the local police office.
    Angleterre, Un groupe mixte, 25-30
  • 7.4

    Très bien

    21 fév 2018
    + Belle decoration dans l’unique piece commune. Bon petit dejeuner. Bon emplacement - Pas de cuisine, piece commune fermee a 23h. Pas d’ambiance dans l’auberge, supplement de 10k pesos pour arrivée tardive. Dortoirs bien remplis....
    Belgique, Homme, 31-40
  • 7.1

    Très bien

    14 oct 2017
    A nice hostel with good breakfast but a bit expensive in my opinion for the service offered. Too bad that there is no locker in a 12 people dorm and that they are charging 1000 CLP per day if you want to leave a bag during a trek in Torres del Paine.
    France, Un couple, 25-30
  • 5.7


    31 mar 2018
    The hostel is nice but there is no area to chat with people. It’s basically two dormitories with a bathroom and then the coffee restaurant. Definitely not a good option if you wanna meet people. And very expensive
    France, Homme, 25-30
  • 4.6


    23 oct 2017
    Good points: nice decoration, clean, nice showers and hot water, Classic breakfast, good location, good wifi Bad points: the staff is very not friendly at all, the door of the dorm is directly on the street so when you re in your bed at 11pm people and the owner come in the room and let the door open on the street with the cold.. I asked a blanket they Never gave me.. my towel disappear because they moved our beds when we were out and it seems that they didnt really want to give me an other one
    France, Groupe de femmes, 25-30
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Les facilités

  • Draps inclus
  • Petit-déjeuner gratuit‎
  • WiFi gratuit
  • Coffre-fort
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Sèche-cheveux
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Serviettes à louer
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Repas disponibles
  • Restaurant