Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation 2 day prior arrival no fees, fail to cancel within 2 days prior of arrival or non show 100%

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.


199 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
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Description de l’établissement

Hello Friends and welcome to The Zoo!

We are a tiny family conduit hostel with just 16 beds that sits in the village of Phra-Ae within a couple of hundred meters from the beach (of course it’s Phra-Ae beach you may know it as Long Beach as well).

Make no mistake our friendly, informal style is perfect for travelers to make themselves at home and meet new friends, our restaurant-bar on site can provide real breakfasts and fast food style meals. At The Zoo, you will find a common area that is perfect for chilling out and meet up while having a beer or some of your favorite drinks and food, playing some board games with your new friends or reading a book from our library.

We are Family friendly, Children older than 8 YO are allowed in our hostel

There structure of The Zoo is simple, at the ground floor you’ll find the lobby/bar and the inside/outside common area and at the upper floor two dormitories that come equipped with air-conditioning, 4 comfortable bunks beds (9 inches thick cozy mattresses) and en suite shower.

We are very concerned about your safety, according to the Thai laws anyone in the hostel will be registered and reported at the immigration police, we will hold copy of every guest and visitor passport, security cameras are active 24/7 at the property and a security deposit system at the reception (common safe-box accessible from the staff only) and some safety boxes are available to store your valuables. We can proudly say that since 2013 we didn’t experience any thieving in our property.

We are able to speak Thai, English and Italian, we do understand Spanish and Portuguese as well.

We will be happy to give you a free welcome hug (if you want it) and we gonna do our best for provide you an enjoyable stay.

As in any hostel we have some common sense rules to follow to make everybody comfortable so please, Before you booking read carefully the 'things to note' section on this website so you’ll haven’t any surprise upon arrival.

Thanks for reading and we hope you’re choosing us for your stay in Koh Lanta. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.6

  • Sécurité 9.3

  • Emplacement 9.6

  • Personnel 9.3

  • Atmosphère 8.9

  • Propreté 9.4

  • Les facilités 9.1

Derniers avis

  • 10.0


    30 jan 2019
    It was my second time at The Zoo, and like the first time everything was perfect. The hostel is very clean, AC is cold and real hot shower! Also, the host Claudio is friendly and will do everything to help you with your questions.
    Canada, Femme, 18-24
  • 10.0


    13 nov 2018
    Claudio is the best owner I ve ever met in hostel . Friendly and helpfull , he will make you re few days in koh Lanta really great . Best hostel in koh Lanta if you want to chill , relax and visit ! I reccomand with no hésitation !!!!
    France, Homme, 18-24
  • 9.7


    03 nov 2019
    Propriétaire italien sympathique et très serviable. Très propre et très bon matelas.
    France, Femme, 31-40
  • 9.7


    09 jui 2019
    J’ai eu un excellent séjour à The Zoo malgré le fait que jai eu un accident de moto sur l’île. Pendant 3 jours, Claudio le propriétaire s’est occupé de moi, car j’étais limitée dans mes mouvements. Il a été extraordinaire! Concernant l’endroit, c’est très très propre, les lits sont confortables, les chambres sont bien disposés. Il y a possibilité de mettre ses objets de valeurs dans les endroits cadenassés. Lhostel est situé près de long beach. Je le recommande fortement!
    Canada, Femme, 25-30
  • 9.1


    30 nov 2018
    Claudio le gérant est extra, toujours là pour aider et nous renseigner. Les lits des dortoirs sont très confortables. Locker pour les affaires perso. Très proche de la plage et est entouré de nombreux restaurants. Super rapport qualité prix. Je recommande vivement !
    France, Femme, 18-24
  • 7.7

    Très bien

    02 mar 2018
    Good for backpackers with low budget
    France, Un couple, 25-30
  • 6.9


    02 jui 2019
    Bon rapport qualité/prix, le propriétaire a quant à lui peu d’empathie. J’ai passé une nuit à l’hôpital. Je suis revenue à l’auberge le lendemain, repos recommandé par le médecin. C’est à force de discussions que le propriétaire a bien voulu laisser un peu la climatisation, merci pour ça. Par contre, la musique à fond à 9h du matin le lendemain, il avait laissé la climatisation allumée et m’a reprochée de l’avoir fait derrière son dos. Il était irrespectueux envers moi, je n’y retournerai pas.
    Belgique, Femme, 18-24
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Parking gratuit
  • Plans de ville gratuits
  • WiFi gratuit
  • BBQ
  • Casiers
  • Climatisation
  • Coffre-fort
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Salle commune
  • Serviettes non incluses
  • Sèche-cheveux à louer
  • Terrasse en plein air
  • Téléphones à carte
  • Café Internet
  • Dernières arrivées
  • Location de vélos
  • Réception (heures d'ouverture limitées)
  • Service de réveil
  • Serviettes à louer
  • Sécurité 24H/24
  • Transferts Aéroport
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Repas disponibles
  • Restaurant
  • DVD's
  • Jeux de plateau
  • PlayStation
  • Wifi