Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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The Passenger Hostel

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.


418 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
Voir tous les commentaires

Description de l’établissement

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and and well equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a ‘green’ Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. We are located near to some of the best landmarks of the city, at a walking distance, such as the Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests’ use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:30 to 24:00 .
Check out before 11:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. Voir le règlement intérieur

Vérifier la disponibilité

Commentaires et notes

  • Bon rapport qualité/prix 9.6

  • Sécurité 9.7

  • Emplacement 9.8

  • Personnel 9.3

  • Atmosphère 9.1

  • Propreté 9.8

  • Les facilités 9.8

Derniers avis

  • 10.0


    06 aoû 2018
    Best hostel ever. So clean and beautiful! The location is perfect in the Sao Bento train station. It is not noisy at all. I 100% recommend it.
    Canada, Femme, 18-24
  • 10.0


    01 jun 2018
    The passenger is no doubt the best hostel I have ever been! I would highly recommend this place.
    Canada, Femme, 25-30
  • 10.0


    07 avr 2018
    After 5 years travel: honestly the best Hostel. Has everything a Hostel needs: intelligently thought through, spacious, clean, good location, beautiful building, very nice staff (day and night), nice breakfast. Right across the side entrance there is an incredible place to eat tapas. Book in advance though :) I keep recommending this place. Once again thank you, and all the best!
    Belgique, Homme, 25-30
  • 9.7


    18 jun 2019
    Perfect location, staff super nice and very helpful Beds are very comfortable, the comun area is really cosy I really enjoyed my stay Thanks!
    France, Femme, 31-40
  • 9.7


    17 sep 2018
    First of all, the Hostel is stunning! It’s very clean and well located. 10/10 would recommand
    Canada, Femme, 25-30
  • 9.7


    19 jui 2018
    Bedrooms, facilities, breakfast and the common rooms are really high standard! You are in the heart of Porto, next to San Bento train station (I didn't hear the trains at all, though). Would definitely recommend this hostel, either for lonely travellers, groups and even families.
    Allemagne, Femme, 25-30
  • 9.7


    28 jun 2018
    One of the nicest hostels I stayed in; and I’ve been on the road for 14 months. Great building, no better location, staff incredibly nice. Everything is well thought. I keep coming back every time I’m in Porto. Hope it doesn’t become victim of its own success
    Belgique, Homme, 25-30
  • 9.7


    02 mai 2018
    Great hostel, I would recommend it to everyone! One of my best experience in a hostel.
    Canada, Femme, 18-24
  • 9.1


    18 jan 2019
    Awesome place. Perfect location. cool staff The only missing thing is : they need to install hooks everywhere (bathroom, restroom, bed ...)
    Canada, Femme, 31-40
  • 8.9


    31 mai 2019
    WOW! Auberge de jeunesse, très bien située, très sécuritaire et tellement belle! La seule chose, c'est que l'ambiance y est froide, peu de contact entre les différents clients... Autrement, cet auberge est parfaite! Le petit déjeuner y est très bon également!
    Canada, Homme, 18-24
Voir tous les commentaires

Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • WiFi gratuit
  • accessible aux personnes à mobilité réduite
  • Accès par carte magnétique
  • Ascenseur
  • Casiers
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • fer/planche à repasser
  • lampe de lecture
  • Lave-linge
  • Lave-vaisselle
  • Lit d'enfant disponible
  • Micro-ondes
  • Salle commune
  • Sèche-cheveux
  • Sèche-linge
  • télévision par câble
  • Ustensiles de cuisine
  • ventilateur de plafond
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Transferts Aéroport
Aliments et Boissons
  • Bar
  • Café
  • Distributeurs automatiques
  • Théière/cafetière
  • Jeux de plateau
  • Wifi


  • 2019

    9eme, Auberges de taille moyenne dans le monde entier