Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 3 jours en avance pour bénéficier de l'annulation sans frais.
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
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Description de l’établissement


The Hat Madrid is the first Boutique Hostel in town. Located in a mansion in the best tourist area in the Plaza Mayor, 3 minutes walk from the Puerta del Sol, Gran Via and La Latina.

Offers private and shared rooms, for girls, families and groups of friends. All rooms have a magnificent natural light, private or shared bathroom, air conditioning and WIFI generation.

We know how important is breakfast for travellers, so we offer a great breakfast for a small price. It has an outdoor terrace, solarium and spacious common areas.

We have Dual WiFi! you don´t need to know the difference between 2,5 GHz and 5 GHz, you just have to enjoy it. Here, every access point has both channels, so you won´t have any problems with the connection. Nor with the price, because it´s free.

Waiters? receptionists?…not here. Here we´re all ambassadors of one of the prettiest and most amusing cities in the whole world. And we´re all going to help you pick a route, a restaurant, or whatever you want. Just tell us how much is in your pocket, and let us organize the best plan for you.

Please note this hostel conditions:

Payment: We will take payment 48h before the date of arrival, starting at 00:00h. In case of a rejected credit card, you will have 24h to contact us and renew your card, otherwise your reservation will be automatically cancelled.

Cancellation policy: It is free up to 48h before the date of arrival, starting at 00:00h. In case of a late cancellation or No Show, you will be charged the entire stay and the booking will be automatically cancelled.

Credit card fraud: We carry on credit card preauthorisations from the moment we receive a reservation. It is an automatic transaction where we charge and refund a card with the amount that corresponds to your first night of stay. Please allow some time to get your transaction back as banks have sometimes delayed processes.

We reserve the right to refuse admission.

Our establishment has bunk beds and elevated beds in some of the rooms. This circumstance must be considered while staying with us, as well as the danger this may entail. So the client accepts it, thus rejecting any legal action against The Hat Madrid in the event of an accident.

We offer some individual rooms, which are rooms with bunk beds for one person only. They do not include towels, which can be rented at reception.

We don´t accept group bookings up to 10 people - Bookings for more than 10 people will be automatically cancelled without a refund of the Hostelworld deposit.

Modifications/cancellations are accepted by mail only.

Taxes included. No curfew. Sheets included. Towels for rent 2.5 Eur.

Guests under 18 years old must stay in private rooms; we won't allow children on shared dorms.

Stag/Hen parties groups are not allowed on the hostel.

Check in: 15:00

Check out: 12:00

24h Reception.

Low Cost Parking just 1 km away from the hostel. Three times cheaper than any other parking in the city center. Ask at reception! Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.2

  • Sécurité 9.7

  • Emplacement 9.9

  • Personnel 9.5

  • Atmosphère 9.1

  • Propreté 9.5

  • Les facilités 9.1

Derniers avis

  • 10.0


    07 aoû 2021
    J'ai apprécié le cadre du point de vue de son emplacement et la possibilité de rencontrer des gens d'horizons divers.
    Burkina, Homme, 25-30
  • 10.0


    29 oct 2020
    Very welcoming, nice and clean hostel, superb location.
    Angleterre, Homme, 41+
  • 10.0


    17 fév 2020
    I had an amazing stay at this hostel and I would definitely recommend it to anyone. Even if the room was quite small, the beds are very confortable, with 2 pillows, and the lockers are big enough. People working there are all nice and helpful and the offered activities are good to socialize. Location is amazing. Just a small thing : I don’t know if it was because of the period or else, but the hostel was full of noisy young teenager and children that came with their teacher which is surprising.
    France, Femme, 25-30
  • 9.7


    04 aoû 2021
    L'auberge de jeunesse est très bien située au centre de Madrid à 7 min à pied de la Plaza d'El Sol. Le mobilier est récent et de bonne qualité avec une touche particulière pour la déco. Ils possèdent la clim dans toutes les chambres (pour avoir des nuits fraîches même au coeur de l'été) et le rooftop au sommet de l'établissement est un plus non négligeable
    France, Homme, 25-30
  • 9.7


    29 jui 2021
    Super ambiance ! Recommande vivement
    France, Femme, 18-24
  • 9.7


    09 jui 2021
    Nice stay, everything was great !
    France, Homme, 25-30
  • 9.7


    06 mai 2021
    J’ai passé une seule nuit dans cet hostel, la chambre était très propre, calme, avec de la bonne literie ! Le rooftop est vraiment top, c’est très calme le matin pour travailler ou se réveiller tranquillement en buvant une tasse de thé ou café et le soir pour boire un verre c’est un peu plus mouvementé :) c’est un super cadre ! Le petit déjeuné est bon et copieux.
    France, Femme, 25-30
  • 9.7


    12 sep 2020
    Difficult to find better in the city ! Really good quality price
    France, Homme, 25-30
  • 8.3


    20 jui 2020
    Very good hostel. I recommend. Great bar/terrace.
    Maroc, Femme, 41+
  • 2.0


    20 mar 2021
    Expérience absolument horrible, le staff c est comporter comme des bully envers moi, je ressort de ce voyage avec un profond sentiment d'insécurité... Je déconseille pour les filles qui voyage toute seule, vraiment éviter cet hotel, de plus j'ai écrit un commentaire négatif sur google et ce dernier a été supprimé...Bizarement les commentaires positifs de ne se supprime pas. Ils rentrent dans les chambres sans demandé la permission meme quand on a le panneau de pas déranger sur la porte. INADMIS
    France, Femme, 18-24
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Ascenseur
  • Casiers
  • Climatisation
  • Coffre-fort
  • Douches chaudes
  • Lave-linge
  • Micro-ondes
  • Petit-déjeuner non inclus
  • Salle commune
  • Salle de réunion
  • Serviettes non incluses
  • Suit les conseils sanitaires liés au Covid-19
  • Sèche-cheveux à louer
  • Terrasse en plein air
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Repas disponibles
  • Restaurant
  • Discothèque
  • Wifi


  • 2017

    5eme, plus grand hostel mondial

  • 2016

    1er, Les Hostels Les Plus Populaires Madrid


  • 2016

    plus grand hostel mondial