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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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The Frame Guesthouse

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
8.9

Fabuleux

1117 Revues
  • Emplacement parfait
  • Personnel excellent
  • Excellente propreté
Voir tous les commentaires

Description de l’établissement

The Frame Guesthouse is the latest addition to our guesthouse after Old Penang Guesthouse and The 80’s Guesthouse.

It is located in 3 storey heritage shophouses which previously houses a frame maker shop. Based on the belief in authenticity, functionality and material that age beautifully, we chose to restore the highly necessary in the guesthouse and hence preserve the rest. Existing concrete floor, walls and surfaces were kept with minimal treatment. Much of this space was left as it was found before the renovation with rough, peeling walls and the traces of a removed electrical appliances were left exposed on the wall surface.

The guesthouse which is located in the bustling heart of UNESCO World Heritage Site, near to most of the famous tourist attraction. It is a best accommodation for traveler who looking for unique and unforgettable stay on budget.

[Facilities]
- Breakfast included
- Air-conditioning in all rooms
- Free internet and WiFi access
- Towels, linens and duvets provided
- Shampoo and body wash provided
- Powerful hot water shower
- TV lounge with Blu-ray movies
- Big lockers for dormitory
- Individual reading lamps and electrical plug
- Free drinking water
- Free coffee and tea, all day
- 24 hours security camera

[Room Type]
- Double Bed Private Shared Bathroom: Private room with Queen size bed.
- Double Bed Private Ensuite: Private room with Queen size bed and bathroom attached.
- Twin Private Shared Bathroom: Private room with 2 Single size bed.
- Mixed Dorm : Dormitory with Single size bunk bed.
- Deluxe Mixed Dorm : Dormitory with Queen size bunk bed. 1 bed can sleep up to 2 person. Ideal for couples, or individual who love extra space.
- Female Dorm : Female-only dormitory with Single size bunk bed. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.0

  • Sécurité 9.2

  • Emplacement 9.8

  • Personnel 9.3

  • Atmosphère 7.8

  • Propreté 8.9

  • Les facilités 8.4


Derniers avis

  • 10.0

    Superbe

    18 jui 2019
    J'ai beaucoup apprécié mon séjour ici, personnel très sympathique et prêt à vous aider. Les chambres et la salle de bain étaient très propres et il y a un salon pour se détendre. Ils ont bien voulu que je reste toute la journée à l'hostel avant de prendre mon bus de nuit, ce qui m'a bien arrangé. Je recommande à 100%.
    France, Femme, 18-24
  • 10.0

    Superbe

    01 avr 2017
    This hostel was really nice! It is beautiful, clean and new! There was a situation in the hostel and one of the guest was causing trouble and had to live in the middle of the night but the staff handled it perfectly and apologized for the incident! Only con would be the noise but otherwise, 10/10!
    Canada, Femme, 18-24
  • 9.7

    Superbe

    18 jui 2017
    I am a woman solo traveler. This place is nice and safe. Calmer if you are on the ground floor. People working there are fun and friendly and helping a lot ! I loved it here :-)
    France, Femme, 31-40
  • 9.1

    Superbe

    18 jan 2018
    Very clean and pretty , helpful staff. So well located ! Only downside was the noise just people walking resonates in your room like crazy .
    Canada, Un couple, 31-40
  • 9.1

    Superbe

    12 déc 2017
    Very nice hostel. Price is correct. Sleeping facilities are good. A bit of noise from the streets, but nothing a pair of ear plugs can't handle. Wi-Fi a bit slow. Recommend.
    Suisse, Homme, 25-30
  • 9.1

    Superbe

    05 aoû 2017
    Très bon point de chute à Georgetown. Dortoirs plus que confortables, mais certaines chambres sont situées au dessus d'un bar, parfois bruyant.
    France, Homme, 31-40
  • 8.9

    Fabuleux

    23 mai 2018
    Établissement agréable, design. Il faut aimer le minimalisme. Les chambres sont simples, la literie était usée. Le personnel accueilli et à l'écoute. La localisation est super, au centre près des food market. On peut se balader à pied et découvrir les street arts que offre la ville de Georges Town.
    France, Femme, 31-40
  • 8.0

    Fabuleux

    27 nov 2017
    Auberge grande et bien placée. Petit dej habituelle plus des fruits. Très bonne ambiance.
    France, Femme, 25-30
  • 6.6

    Satisfaisant

    08 sep 2018
    Puces de lit dans la chambre 6 et cafards dans le lit de la 5...
    Suisse, Femme, 25-30
  • 4.3

    Note

    09 aoû 2017
    Sur le papier, il y a tout ce qu'il faut sauf que un bar/boite de nuit a ouvert il y a 3 mois juste à côté et le mur des chambres 9 et 10 donne directement sur la boite de nuit. Impossible de dormir jusqu'à 2h du matin malgré des boules quiess. J'ai demandé pendant 3 jours une solution au personnel mais aucun changement. Quant au nettoyage des douches et toilettes sans parler de l'absence fréquente de papier toilette , no comment. A éviter !
    France, Homme, 31-40
Voir tous les commentaires

Les facilités

Gratuit
  • Accès gratuit à Internet
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • Serviettes incluses
  • WiFi gratuit
Général
  • Adaptateurs
  • Climatisation
  • Cuisine
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Parking pour vélos
  • Salle commune
  • Sèche-cheveux
  • Terrasse en plein air
  • télévision par câble
  • ventilateur de plafond
Services
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Sécurité 24H/24
  • Visites guidées/Information touristique
Divertissement
  • DVD's


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