Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.


962 Revues
  • Emplacement parfait
  • Personnel merveilleux
  • Excellente propreté
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Description de l’établissement

Newly opened in January 2018, The Bristol Wing was built in the refurbished Grade II listed old police headquarters in the heart of Bristol City Centre. We have a mix of private, ensuite and dorm rooms with great communal spaces on the ground floor and an award winning cafe on site offering tasty breakfast, great coffee and a super fresh lunch menu.

Our ethical and environmental credentials are second to none. We have a newly refurbed building designed to minimise our negative impact on the world (solar panels, high levels of insulation, double glazed windows etc). All of our food is sourced locally and we offer opportunities for young people to gain valuable work skills and experience.

The Bristol Wing is owned and managed by YMCA Bristol as a social enterprise - so any profits we make are reinvested in supporting young people who are homeless in the city.

The Bristol Wing is slap bang in the middle of Bristol City Centre. We are a stone’s throw from Bristol Bus Station, 20 minutes’ walk from Temple Meads Railway Station and only meters away from local bus stops. Bristols best shopping is on the door step, whether you want the independent shops of Park Street and Clifton, the big name brands in Cabot Circus or quirky market stalls in St Nicholas's Market, we're with walking distance. Bristol's historic harbour side is only ten minutes’ walk.

Ideally suited to single travellers, couples and families we have a mixture of rooms including dorm rooms, double rooms and family rooms - some with shared bathrooms and some ensuite.

The Bristol Wing Policies and Conditions:

Check in from 15:00 to 23:00.
Check out from 01:00 to 10:00.

Photo ID and card details are required on check in.

Cancellation policy: 72h before arrival. If 72 hours notice is not given you will be charged in full for your room and the entirety of your stay. Payment upon arrival by cash, credit cards, debit cards. This property might pre-authorize your credit card.

No Stag or Hen Parties

Taxes included.
Breakfast not included.

Reception: 24/24h.
Child friendly.
The maximum period of stay is of 14 days.
All under 18 year old guests must be accompanied by an adult. Where the under 18 year old guest is staying in a shared dormitory the over 18 year old must be staying in the same dormitory.

Please note groups of 6 or more will not be accepted at the hostel, other than from a constituted group by prior agreement. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.6

  • Sécurité 9.2

  • Emplacement 9.5

  • Personnel 8.9

  • Atmosphère 8.4

  • Propreté 8.2

  • Les facilités 8.2

Derniers avis

  • 10.0


    22 aoû 2019
    Second time staying at The Bristol Wing. Would come back for a 3rd, no problem. Facilities are clean and practical. Staff is welcoming and available. Do recommend.
    France, Femme, 25-30
  • 10.0


    22 jui 2019
    We had an excellent stay. The staff were helpful and friendly. The decoration is great and the breakfast buffet plentiful. Just 5 minutes away from the bus station, perfectly situated. I strongly recommend this hostel!
    France, Un groupe mixte, 41+
  • 9.7


    15 aoû 2019
    The only issue was that dorm rooms are way too small and no one uses the lockers so it's almost impossible to move around. And no electrical outlet in the bathroom which is a problem to dry your hair. Other than that, great place!
    France, Femme, 31-40
  • 9.4


    17 aoû 2019
    Very pleasant building right in the center, the staff is lovely
    Suisse, Femme, 18-24
  • 9.1


    14 sep 2019
    Très bel endroit ! Recommandé pour un séjour à Bristol. Près de tout.
    Canada, Un couple, 18-24
  • 9.1


    06 aoû 2019
    Super bien placé ! Ravissant et propre !
    France, Femme, 25-30
  • 9.1


    10 jui 2019
    Great hostel! I stayed for two nights and everyone was very nice in the staff. On Thursdays, there is a free diner at 6pm for anyone staying at the hostel and it's a nice way to meet people! There are lockers in the dorms but you should bring a padlock for it. There also is a locked room for you luggage which only the staff can open. This place feels really safe and pleasant. Just be careful, breakfast is not included in the price! Great location too. I would clearly recommand this place!
    France, Femme, 18-24
  • 8.9


    27 jun 2019
    Proche du centre mais la rue où est située l’auberge est un peu glauque et au croisement de carrefours très bruyants. Si vous avez le choix demander une chambre qui ne donne pas sur la rue . Chambre , sdb communes très propres. Le salon est sympa . La cuisine est un peu petite et on trouve pas du 1er coup ce qu’il faut car rien n’est vraiment expliqué. Petit dej bien. Dommage que le kitchen café qui se trouve dans la cour n'était Jamais ouvert pendant notre séjour. Personnel très accueillant .
    France, Femme, 41+
  • 6.6


    04 jui 2019
    The toilets were awful. The shower on second floor was not working and the their was a notice about a "temperamental toilet" on the wall advising guests to press the water inlet valve in the cistern to flush it Got covered in dust from the wall and ceiling when shaking out my bed linen :-(!!!! Great staff. Will visit again if toilet and wash facilities are fixed.
    Tanzanie, Homme, 41+
  • 6.3


    09 jui 2019
    I went in three hostels in Bristol and it might be the one I liked the least, the building itself is nice but it was the least clean I have ever been to. Lot of dust under the bed, only two bathroom for maybe 4 rooms of 9 (that's a guess), there is not even separated sink and just two other toilets downstairs, so it gets dirty quick. I wanted to try the laundry it was so dusty and disgusting I ended up going to a cafe laundry a bit farther. Staff was nice, bedroom in itself was pretty good.
    France, Femme, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • accessible aux personnes à mobilité réduite
  • Accès par carte magnétique
  • Ascenseur
  • Casiers
  • Coffre-fort
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Lave-linge
  • Lave-vaisselle
  • Lit d'enfant disponible
  • Micro-ondes
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Salle commune
  • Salle de réunion
  • Sèche-linge
  • Terrasse en plein air
  • Ustensiles de cuisine
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
Aliments et Boissons
  • Café
  • Repas disponibles
  • Restaurant
  • Théière/cafetière
  • Jeux de plateau
  • Wifi