Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Your credit card will be charged for the first night's stay when cancelled within 48 hours of arrival or in case or no show.

Additional Terms and Conditions

We ask all guests to provide their IDs(ie.e Passports, Drivers License or HANZ 18+), upon check in.

Key deposits of NZ$20 in cash are required per key.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any minors are required to be accompanied by adult.
Minors are not allowed to stay in a dorm room by themselves.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 1 jours en avance pour bénéficier de l'annulation sans frais.
5.3
  • Très bien situé
  • Personnel serviable
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Description de l’établissement

RECEPTION HOURS: 07:00 AM-22:30 PM! Guests are required to show a VALID photo identification (Passport, NZ Driving Licence, 18+ or Kiwi Access ID) and credit card upon check-in. NZD 20 CASH KEY DEPOSIT REQUIRED DURING CHECK IN. Please note that all Special Requests are subject to availability and additional charges may apply. PROPERTY HOLDS THE RIGHT TO CHNAGE, MODIFY, CANCEL OR DENY any booking at any time. And, property is NOT liable to arrange any alternative accommodation if can NOT accommodate any booking for any reason. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result INCLUDING LIMITED RECEPTION HOURS (07:00 AM-22:30 PM). Please inform Surf 'N' Snow Backpackers in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. We are set in refurbished historic building just across from Sky Tower, Surf 'N' Snow Hostel offers budget accommodation in Auckland CBD (Central Business District). It features a 24-hour reception (due to COVID-19 our operations time 07:00 AM-22:30 PM) and a common lounge with cable TV and a pool table. Guests enjoy free WiFi in the reception area. All rooms are fitted with comfortable beds and include bed linen, pillows and a duvet. Surf 'N' Snow Backpackers offers a friendly environment, where guests can benefit from a semi-furnished shared kitchen. The hostel is situated in a central location, just moments away from shops, restaurants and bars. A travel desk is available to help further discover the area's attractions, such as the Harbour Bridge and Eden Park." Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 5.3

  • Sécurité 5.7

  • Emplacement 7.6

  • Personnel 6.4

  • Atmosphère 4.3

  • Propreté 4.0

  • Les facilités 4.1


Derniers avis

  • 4.9

    Note

    08 jan 2020
    J’ai passé une nuit là bas et que dire.. mieux vaut mettre un peu plus de dollars et dormir dans un meilleur endroit.. pas de wifi a part dans la reception, cuisine au sous sol qui laisse vraiment à désirer, aucune insonorisation.. vraiment pas top!
    France, Femme, 25-30
  • 3.4

    Note

    10 sep 2022
    Arrivé à l'auberge pour une nuit et heureusement que c'était qu'une. Douche avec pleins de cheveux sur les murs et au sol, papiers de partout dans la salle de bain. On a demandé à quelle heure il les nettoyait et malgré une amélioration, il restait des cheveux et les parois des douches n'étaient pas lavées. D'ailleurs, les douches ne sont pas équipées , très peu de pression ni de poire de douche et pas d'étagères Concernant le dortoir (12 mixtes) : literie nul, on touche les barreaux du lit
    France, Un couple, 25-30
  • 2.3

    Note

    05 sep 2022
    N y allez jamais , j'avais prit une chambre la veille de mon arrivé pour y faire un check in très tôt, le matin. A mon arrivée l'hôtesse n'était pas au courant elle m'a demandé 10$ pour que je puisse avoir les clé et le pire ... elle m'a donnée une chambre salle avec un lit déjà utiliser, drap salle chambre degeux !!! On a prit nos affaires on s'est barré !!!! Horrible ! Jamais jamais jamais
    France, Femme, 25-30
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Les facilités

Gratuit
  • Draps inclus
  • Plans de ville gratuits
Général
  • accessible aux personnes à mobilité réduite
  • Ascenseur
  • Casiers
  • Coffre-fort
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • fer/planche à repasser
  • Lave-linge
  • Micro-ondes
  • Petit-déjeuner non inclus
  • Salle commune
  • Sèche-cheveux
  • Sèche-cheveux à louer
  • Sèche-linge
  • Tableau d'offres d'emploi
  • télévision par câble
Services
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Serviettes à louer
  • Sécurité 24H/24
  • Visites guidées/Information touristique
Aliments et Boissons
  • Distributeurs automatiques
Divertissement
  • Jeux de plateau
  • table de billard


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