Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Straw Hat Hostel & Rooftop Bar

Réservez plus de 4 jours en avance pour bénéficier de l'annulation sans frais.


367 Revues
  • Emplacement parfait
  • Personnel excellent
  • Excellente propreté
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Description de l’établissement

Check it out our Instagram @strawhat _hostel and be tuned about what’s ON in our Rooftop Bar and Restaurant at Straw Hat Tulum. The Hostel offers a beautiful rooftop bar with pool, linked with our lovely restaurant downstairs for your delicious free breakfast. Besides all guests get 15% off in the restaurant. We are a medium sized hostel with a family kind of vibe, always up for throwing parties.. but also a chill hostel at the same time. We have the pool and bar open everyday and different activities during the night like beerpong tournament, karaoke, salsa classes, mojito classes…We offer barbecue dinner everynight. And of course our daily happy hour which is a MUST! we’re a lively destination for solo or group trips. Dream away with a cocktail or cold beer by our pool – don’t forget to post a story via our free Wi-Fi and get a Free Shot..

Located Right in the heart of Tulum , we’re easy to reach. From cancun airport , take a bus at the airport From a company called ADO, you can check it out they daily Schedule at and figure it out whats the best time for you to leave, its gonna costs routhly 15USD, otherwise u can also take this same bus from cancun center city or anywhere else in mexico, it depends where are you coming from, once you get to Tulum bus station is quite easy to find us , we are exactky located in the same avenue, so all you have to do is head down towards the center city for 7 min and find us! Believe me!! You Cant go wrong. But still if u have any question or need any help, you can hit us up at our Instagram page! Our staff Will be really happy to help you out. Everything you need is here! We have a perfect location. Near ATMs, night clubs , supermarkets, bus station…

Rooms and Dorms
We've got 7 dorms across the hostel and two private rooms – these have deluxe beds, Female Dorms are en-suite and mix dorms are shared bathrooms but we have 2 different sections of bathrooms female and male so dont worrie about it, girls and boys will have their own privacy! and all of them are set with hot showers ,Wifi 24hs, they're all super clean, and you'll be glad of the air con after a day in the sun. We provide the sheets, and you'll find a locker next your bed (we can sell you a cheap padlock if you dont have one).

Extras and activities
During the day we organize different activities each day and bar activities at night. During the week we take you to different cenotes and beaches around Tulum with the bike or colectivo (shared taxi). In the weekends we go to the beach together with some beers to have a great time, usually on Sundays we cure from our hangover at our very own pool party and BBQ at our rooftop including a beautiful sunset lookout of Tulum.
Besides our daily activities we also offer tours to Chichen Itza, Sian Kaan, fishing day tours and cenote diving, Bike rental service and snorkeling gear available everyday at our 24h reception!

Useful information
Check in 2 Pm
Check out at 11 a.m.
24 hours reception
Restaurant 8 AM - 4 PM
Breakfast from 9 a.m. at 10 a.m.

12 PM - 1 AM OPEN

Pool - all day

Straw Hat Hostel policies and conditions:

Cancellation policy: 72h before arrival. In case of late cancellation or No Show, you will be charged the first night of your stay.
Payment on arrival in cash, credit cards, debit cards with a 5% surcharge
Taxes not included. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.9

  • Sécurité 9.1

  • Emplacement 9.6

  • Personnel 9.2

  • Atmosphère 9.3

  • Propreté 8.5

  • Les facilités 8.7

Derniers avis

  • 10.0


    11 avr 2021
    Excellent endroit où séjourner, le personnel était incroyable et très serviable tout le temps, et l'ambiance de l'auberge était la meilleure ... très recommandée pour les routards et les voyageurs en solo.
    Italie, Homme, 18-24
  • 10.0


    05 jan 2021
    Best hostel in tulum, we wanted to stay 2 nights but finally we extend for 7 nights because the atmosphere and the team is the best! Cheap price, clean room and lookers are available. The bar on the rooftop is always good with event and barbecue Special mention to Juan reception
    France, Homme, 25-30
  • 9.7


    24 jui 2021
    Au top ! Ambiance de dingue pour faire la fête ! Propre, personnel sympa.
    France, Femme, 25-30
  • 9.4


    24 jui 2021
    Auberge au top si on veut faire la fête à tulum et rencontrer du monde. Les dortoirs sont très propre et les parties communes comme les douches aussi! Je recommande
    France, Femme, 25-30
  • 9.1


    20 déc 2020
    This hostel was amazing! So amazing they got victim of their succes during newyear with dormprices i have never seen before. But in normal times the price is worth it! When other concurency as che hostel are overrated in my opinion. It was very clean everywhere. We had hot water at all time! The dorm beds are nice with privacy thanks to the curtains... and the most amazing part... the staf, owners and the rooftop bar with great atmosphere. The restaurant is also very good downstairs. 🥳
    Belgique, Homme, 31-40
  • 8.3


    27 avr 2021
    super personnel, super emplacement, salle de bain pas tres propre mais ca va pour une nuit ou deux, en revanche personne pour calmer des americains excités toute la nuit qui boivent dans les chambres. Ça a était un enfer une nuit sur les deux que j y ai passé. Peut être n ai je pas été chanceux.
    France, Homme, 31-40
  • 8.0


    09 mar 2021
    Hostel idéal pour faire la fête et personnel très sympa
    France, Femme, 25-30
  • 6.0


    28 aoû 2021
    The hostel is great for party people bit the problem the commun kitchen is in the bat so if a traveler wants to prepare a meal at 11pm he won’t be able to do it It is located on the main street 15mn away from the beach but the area is alive with bars and restaurants at night .Not like the other hostels this hostels obliges you to drink from their bar I had an incident with one of the staff people he was rude and insolent which made my experience less exciting and till 12 am it is so noisy
    Tunisie, Un groupe mixte, 18-24
  • 6.0


    27 déc 2020
    Hostel, intéressant pour son emplacement et son bar. Le personnel est au top. En revanche niveau propreté et praticité des chambres on est très loin du compte. Qui plus pour un hostel ou les lits en dortoirs sont si chers. Durant mon séjour plusieurs coupure d’eau dont une de 22h à 8/9h... je vous laisse imaginer l’état des toilettes. Ils nous ont prétendus que c’était dans toute la ville mais après vérification ce n’était pas le cas. En bref allez dans un autre hostel et venez au bar.
    France, Homme, 25-30
  • 4.6


    25 mar 2021
    Personnel peu arrangeant, ambiance très superficielle Je ne conseille pas cet hôtel à des backpackers
    France, Femme, 18-24
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Parking gratuit
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • Visite gratuite de la ville
  • WiFi gratuit
  • Adaptateurs
  • Casiers
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Douches chaudes
  • Echange de livres
  • Flexible NRR
  • Micro-ondes
  • Parking pour vélos
  • Piscine
  • Piscine en plein air
  • Salle commune
  • Serviettes non incluses
  • Suit les conseils sanitaires liés au Covid-19
  • Terrasse en plein air
  • télévision par câble
  • Ustensiles de cuisine
  • Accès à Internet
  • Café Internet
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Service de fax
  • Service de réveil
  • Serviettes à louer
  • Sécurité 24H/24
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Distributeurs automatiques
  • Repas disponibles
  • Restaurant
  • Théière/cafetière
  • Discothèque
  • DVD's
  • Jeux de plateau
  • Salle de jeux
  • Wifi