Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Smile Luang Prabang Hostel

Réservez plus de 2 jours en avance pour bénéficier de l'annulation sans frais.


328 Revues
  • Emplacement parfait
  • Personnel merveilleux
  • Excellente propreté
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Description de l’établissement

Smile Hostel Luang Prabang it's a brand new hostel located in a beautiful old colonial part of the town. Just a few minutes walk from the main attractions - night market, Mount Phousi, national museum, and Mekong river. Brand new and clean dorms can accommodate from 4 to 10 people.
Our international staff will make sure to resolve any of your problems and requests and will be more than happy to give you some tips and guide you around.

Why You Should Stay With Us
-brand new dorms with all the fixings, every dorm has an ensuite bathroom, air conditioning, wifi that actually reaches the rooms, fans, lockers, every bed also comes with a reading light, socket and privacy curtains.
-perfect location, next to all the main attractions.
-24/7 reception to help you get around town, book buses, rent scooters, get your laundry done or anything else you might need.

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 2 pm
Check out Before 11 am
Payment on Arrival: Cash Only
Tax Included
Breakfast Included
No smoking in Room, but have a smoking area
Reception working hours 24/7 Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.4

  • Sécurité 8.8

  • Emplacement 9.4

  • Personnel 8.8

  • Atmosphère 8.4

  • Propreté 8.5

  • Les facilités 8.5

Derniers avis

  • 10.0


    09 nov 2019
    J'ai vraiment apprécié mon séjour au Smile Hostel ! Les chambres sont mieux que sur les photos, l'atmosphère est agréable, on s'y sent en sécurité, il y a des douches/toilettes dans les dortoirs, et le petit déjeuner + thé/café offerts sont de gros plus. Je suis passé 4 fois par Luang Prabang au cours de mon séjour au Laos, pour des étapes ou prendre l'avion, et je suis retournée au Smile à chaque fois !
    France, Femme, 25-30
  • 10.0


    03 mai 2019
    L’hostel a un excellent emplacement, proche du marché et d’une rue avec plein de restaurant. Le personnel est agréable et d’une bonne aide ! Les chambres et salle de bains sont propres et modernes, les matelas très confortables. Le petit déjeuné est inclus, il y a du choix et c’est délicieux. Du café et thé sont à disposition 24h/24. Je recommande à 100% cet Hostel!
    Suisse, Groupe de femmes, 25-30
  • 10.0


    07 mar 2019
    I really loved my stay at this hostel. The breakfasts are great, the staff is lovely and the location is perfect. The rooms are clean and comfortable. I would recommend this place to everyone!
    Canada, Femme, 25-30
  • 9.7


    12 aoû 2019
    We travelled here as a family and really enjoyed the hostel. Staff and breakfast were great, the rooms were large and comfortable. Would definitely recommend !
    France, Un groupe mixte, 18-24
  • 9.4


    13 jan 2020
    If you’re looking for clean, calm but still want to me meet people, you’re at the right place. It’s very well situated. The beds are comfy and have curtains for intimacy. The showers have good pressure and hot water. Since I like cold temperatures during night, they provided extra blankets to the other girls so everyone was happy :)
    Canada, Femme, 31-40
  • 9.1


    25 sep 2019
    Hostel located in a small alley but close to pretty much everything. Very calm hostel. I came during low season so I had my only girls dormitory by myself. They have different tours proposed but I didn't go to. Overall cute and calm hostel.
    France, Femme, 18-24
  • 9.1


    08 jun 2019
    Really nice place with a delicious breakfast. The AC is on from 7 pm to 7 am only... it can get really hot in the morning!
    Canada, Groupe de femmes, 18-24
  • 8.6


    27 jan 2020
    Auberge sympathique, très propre, eau chaude et bonne pression, wifi fonctionne bien. Pour le petit dej très sympa jus de fruits café et vous autres le choix entre 5 plats sale / sucre. Le personnel n’est pas très accueillant mais se débrouillent en anglais et pourront vous aider pour louer un scooter, excursion aux cascades, et prendre un bus.
    France, Homme, 25-30
  • 8.6


    25 mar 2019
    Good facilities and great hostel spirit! Well located in the center of the city and easy to meet people.
    France, Homme, 25-30
  • 8.3


    12 jan 2020
    Good stay at Smile. Bedrooms are clean, very confy bed. If you’re on top and you want to sleep you need a sleep mask because the private lamps are too bright! Awesome breakfast! Great choice and free tea and coffee. Nice place to chill even if the WiFi is a little bit wonky at times. Possible to refill your water bottle for a small price which is nice. Too bad of you get the room by the reception because it gets really noisy in the morning. They need more signs saying there extra bathrooms out.
    France, Un couple, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Parking gratuit
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • WiFi gratuit
  • Casiers
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Echange de livres
  • lampe de lecture
  • Parking
  • Parking pour vélos
  • Salle commune
  • Serviettes non incluses
  • Sèche-cheveux
  • ventilateur de plafond
  • Accès à Internet
  • Equipements de blanchisserie
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
  • Visites guidées/Information touristique
  • Échange de devises
Aliments et Boissons
  • Théière/cafetière
  • Wifi