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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations


For cancellations made more than 3 months prior to arrival: 25% of the total amount;
For cancellations made less than 3 months prior to arrival: 50% of the total amount
Less than four weeks prior to arrival: 100% of the total amount plus 50% of the subsistence costs.
Up to 10% of the group members can be cancelled free of charge four weeks prior to arrival.

Additional Terms and Conditions

Payment
4-6 weeks after returning our group contract form, fully filled in and signed, the total amount for the reservation must be paid in advance.
 For bookings made on short notice up to one week before arrival, payment is possible only per credit card. Any remittance costs shall be charged to the depositor.
Please note that upon arrival of the group we collect a security deposit of € 20.00 per person in cash. The teacher/group leader will collect the corresponding total amount and will have it available and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded to the teacher/group leader.



House rules
The house rules are a component of the General Terms and Conditions. In the event of infringement of the house rules, Smart Stay City Hostel is entitled to terminate the accommodation agreement without notice. No refund is granted for services not taken advantage of due to contract cancellation.


Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs within the scope of the statutory provisions (in particular also escorts and event organizers). Theft and intentional damage of property will be promptly reported to the police. Upon the departure of groups the rooms will be inspected by our sta. Gross befoulment and damage will be invoiced and must be paid for upon check-out. Smart Stay assumes no liability for luggage stored in the luggage room or for vehicles or bicycles parked on the premises of Smart Stay Hostel Munich City.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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1/18

Smart Stay Hostel Munich City

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
7.6

Très bien

4979 Revues
  • Formidable emplacement
  • Personnel compétent
  • Impressionnante propreté
Voir tous les commentaires

Description de l’établissement

Welcome to Smart Stay Hostel Munich City!

Our Smart Stay hostel is located right in the heart of the Munich's city center. We are within ten minute walk from the Central Station and all the major sights with shopping, bars, and restaurants around the corner. Stay at the only backpacker hostel that’s just two minutes’ walk from the Oktoberfest and near two subway stations taking you downtown to the Marienplatz!

Explore Munich's heart, walk to all the city's major sites and find cafés, markets and nightlife just in our neighbourhood. Stroll up downtown, explore the English Garden and taste a beer at the Hofbrauhaus Brewery. Talk a trip to visit Schloss Nymphenburg or visit the German Museum located at the Isar River. Our staff will help finding your way around in Munich.

We offer great value accommodation for everyone. The size and variety of the rooms are unmatched - We offer private rooms, shared dorm rooms for 4, 6 and 8 people and female dorms , all with private bathrooms in every room and with lockers to secure your valuables. We offer spacious and cozy private, double, dormitory rooms (four, six and eightbed-rooms) all with private bathrooms. Each room has Free WiFi. You can also use our internet PCs in our internet cafe located just in the lobby.

All accommodation is offered with ensuite facilities, dressing rooms and lockers. Bring your own lock! We also feature fast internet, a great kitchen, a lounge/TV rooms, laundry, luggage and bike storage and lots of local discounts.

Looking forward welcoming you to Munich! Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 7.4

  • Sécurité 8.0

  • Emplacement 8.4

  • Personnel 7.8

  • Atmosphère 7.3

  • Propreté 7.4

  • Les facilités 7.1


Derniers avis

  • 10.0

    Superbe

    07 oct 2018
    Une belle auberge, nous y avons passé 1 nuit et n’avons pas été déçu.
    Canada, Femme, 25-30
  • 10.0

    Superbe

    26 aoû 2018
    Auberge très bien placée, propre et agréable. Le personnel est sympa et à l’écoute. Rapport qualité prix super!
    France, Un groupe mixte, 18-24
  • 8.6

    Fabuleux

    24 sep 2018
    Tres bien situé, 5 min à pieds de l'Oktoberfest! Personnel sympathique et présents 24h/24. Petit déjeuner basique à prix correct. Propre à première vue, mais doute si les lits sont changés entre chaque clients... je recommande tout de même!
    Canada, Groupe de femmes, 25-30
  • 6.6

    Satisfaisant

    03 aoû 2018
    We stay three days and have to switch our room for the last night because of capacity... and we found a lot of bed bugs in the new room !
    France, Un couple, 25-30
  • 5.7

    Note

    30 sep 2018
    Comme bcp de monde d'après les commentaires, j'ai eu des problèmes avec les punaises de lit... j'aurais mieux fait de me méfier des traces de sang sur les murs! Propre pour le reste. Il y a une pièce pr mettre ses affaires avant le check in, mais sécurité plus que moyenne. Auberge très bien située: à qqs mètres du site de l'oktoberfest, très pratique pr rentrer le soir mais une fois rentré on profite tjs de l'ambiance si la chambre donne sur la rue... Personnel sympa. Rappel: PUNAISES !!!!!!!!!!
    France, Femme, 25-30
  • 5.7

    Note

    19 aoû 2018
    Cet établissement est un mauvais compromis entre l'hôtel et l'auberge de jeunesse, hélas. Certes, celui-ci est bien situé, à 10min à pieds du centre ville, environ 15-20 min de la gare avec des accès proches aux transports en communs. Cependant, bien que disponible, le personnel n'est pas toujours très chaleureux voir rude avec certains clients et manque visiblement de motivation. Enfin, la cuisine est bien trop petite pour un tel établissement et mal équipée, 3 assiettes pour 10 personnes.
    France, Homme, 18-24
  • 4.3

    Note

    30 nov 2018
    L’hygiène laisse à désirer
    Espagne, Femme, 31-40
  • 4.3

    Note

    05 aoû 2018
    DO NOT BOOK THIS HOSTEL!! We discovered bed bugs when we wanted to go to bed. We went to the reception, and all they offered us was to do the checkout, at 11pm while we were in our pyjamas!! It looked like it was daily business for them to have people complaining about this, and we didn’t receive any compensation. I’m now covered with bed bugs bites!!! Besides, the atmosphere is not nice at all and the kitchen is too small and dirty.
    Belgique, Femme, 18-24
  • 4.0

    Note

    20 mai 2019
    j étais arnaqué et ai payé ma réservation deux fois , sous une pluie battante on m a annoncé que ma réservation est dans un autre smart hôtel très loin de la gare centre j ai fini par accepter de payer une deuxième fois plein tarif ,pourtant votre annonce était bien claire smart hôtel gare central Munich, arnaque et mauvais accueil avec cette perte (55 euro) je vais commencer une campagne de désinformation sur votre cite mensonger je ne sais pas pourquoi vous n'expliquez pas mieux l adresse
    Suisse, Homme, 41+
  • 3.7

    Note

    27 jui 2018
    Pas joli, bruyant, pas très propre.
    France, Un groupe mixte, 25-30
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Les facilités

Gratuit
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
Général
  • Accès par carte magnétique
  • Ascenseur
  • Casiers
  • Cuisine
  • Lave-linge
  • Parking
  • Petit-déjeuner non inclus
  • Salle commune
  • Sèche-cheveux à louer
Services
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Bar
  • Café
Divertissement
  • table de billard

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