Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


For cancellations made more than 3 months prior to arrival: 25% of the total amount;
For cancellations made less than 3 months prior to arrival: 50% of the total amount
Less than four weeks prior to arrival: 100% of the total amount plus 50% of the subsistence costs.
Up to 10% of the group members can be cancelled free of charge four weeks prior to arrival.

Additional Terms and Conditions

4-6 weeks after returning our group contract form, fully filled in and signed, the total amount for the reservation must be paid in advance.
 For bookings made on short notice up to one week before arrival, payment is possible only per credit card. Any remittance costs shall be charged to the depositor.
Please note that upon arrival of the group we collect a security deposit of € 20.00 per person in cash. The teacher/group leader will collect the corresponding total amount and will have it available and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded to the teacher/group leader.

House rules
The house rules are a component of the General Terms and Conditions. In the event of infringement of the house rules, Smart Stay City Hostel is entitled to terminate the accommodation agreement without notice. No refund is granted for services not taken advantage of due to contract cancellation.

Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs within the scope of the statutory provisions (in particular also escorts and event organizers). Theft and intentional damage of property will be promptly reported to the police. Upon the departure of groups the rooms will be inspected by our sta. Gross befoulment and damage will be invoiced and must be paid for upon check-out. Smart Stay assumes no liability for luggage stored in the luggage room or for vehicles or bicycles parked on the premises of Smart Stay Hostel Munich City.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Smart Stay Hostel Munich City

Réservez plus de 3 jours en avance pour bénéficier de l'annulation sans frais.
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Description de l’établissement

Welcome to Smart Stay Hostel Munich City!

Our Smart Stay hostel is located right in the heart of the Munich's city center. We are within ten minute walk from the Central Station and all the major sights with shopping, bars, and restaurants around the corner. Stay at the only backpacker hostel that’s just two minutes’ walk from the Oktoberfest and near two subway stations taking you downtown to the Marienplatz!

Explore Munich's heart, walk to all the city's major sites and find cafés, markets and nightlife just in our neighbourhood. Stroll up downtown, explore the English Garden and taste a beer at the Hofbrauhaus Brewery. Talk a trip to visit Schloss Nymphenburg or visit the German Museum located at the Isar River. Our staff will help finding your way around in Munich.

We offer great value accommodation for everyone. The size and variety of the rooms are unmatched - We offer private rooms, shared dorm rooms for 4, 6 and 8 people and female dorms , all with private bathrooms in every room and with lockers to secure your valuables. We offer spacious and cozy private, double, dormitory rooms (four, six and eightbed-rooms) all with private bathrooms. Each room has Free WiFi. You can also use our internet PCs in our internet cafe located just in the lobby.

All accommodation is offered with ensuite facilities, dressing rooms and lockers. Bring your own lock! We also feature fast internet, a great kitchen, a lounge/TV rooms, laundry, luggage and bike storage and lots of local discounts.

Breakfast is the most important meal of the day and is served between 7 a.m. and 11 a.m. for a small surcharge of 6.50 euros.

Looking forward welcoming you to Munich! Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 2.0

  • Sécurité 2.0

  • Emplacement 2.0

  • Personnel 2.0

  • Atmosphère 2.0

  • Propreté 2.0

  • Les facilités 2.0

Derniers avis

  • 10.0


    16 jui 2019
    All good!
    France, Homme, 18-24
  • 9.7


    10 aoû 2019
    The hostel is well located, very clean and staff was very cool. Good wibes, we meet lot of people during only one day, I recommand Smart Stay Hostel ;) See ya ! Max
    France, Homme, 25-30
  • 9.1


    01 nov 2019
    Top, des vrai lits, de bonne chambre, avec de belle douche, le nettoyage est existant. Bien situé proche 10min du centre, beaucoup de commerce autour. L’espace commun est agréable. Un très bon séjour dans une très belle auberge.
    France, Femme, 18-24
  • 9.1


    31 jui 2019
    super auberge !! Les chambres sont grandes et agréables, les colocs idem ! A 10 min a pieds du centre c'était top !
    France, Femme, 18-24
  • 8.0


    31 aoû 2019
    L'auberge a une bonne ambiance avec un bon personnel! Simple précision : il se trouve au minimum à 20mn de marche de la gare, sauf si vous connaissez des raccourcis !
    France, Femme, 18-24
  • 6.9


    19 jui 2020
    The receptionists were all very helpful and smiling, really pleasant. The room was big, so very cool. But some points to improve for the next time ;) : - better cleaned room (the first day I arrived was perfect, but after, no cleaning anymore...) - an equipment for each bed, that each one has his own light and his outlet to charge the phone - if possible, put the table babyfoot in a warmer place (but maybe it was because of the covid).
    France, Femme, 25-30
  • 6.9


    17 aoû 2019
    5th floor was renovated which was very appreciable. Some tips to improve the room (507): put a soap device in the shower (and if possible on the sink too) and a carpet/towel for the floor of the bathroom so we don't wet every thing when we go out the shower. The overall room is a little dark. The window of the room is not functionning properly (careful if is not repaired people could break it).
    France, Femme, 18-24
  • 6.0


    15 jui 2019
    Les chambres sont très spacieuses et les lits sont confortables, mais la cuisine est minuscule, pas bien équipée et très sale surtout.
    France, Femme, 18-24
  • 4.0


    25 jan 2020
    Par où commencer ? L'absence totale de propreté. En un week-end ici la salle de bain de ma chambre de 8 personne n'a pas été nettoyé du tout ! Quant au sol de la chambre je pense qu'il n'a jamais vu l'aspirateur lui passer dessus. Les poubelles ne sont pas vidées et les WC des chambres pas lavés! Si vous voyagez seul je vous déconseille ce lieu qui est juste froid, sans atmosphère, avec des gens particulièrement bizarre qui voyagent juste avec un sac banane. Staff très gentil quand même !!
    France, Femme, 25-30
  • 2.6


    20 déc 2019
    No plug or light in your bed. No toilet paper refil. The bedroom had no heating and was very dirty. The bathroom was really smelly and I dont think they ever clean it. I doubt that they change the draps for every customer. The lockers were very small for a bag and was also dirty. The lightning on the bedroom and the bathroom was a shame, really bad.
    Brésil, Femme, 18-24
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Les facilités

  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Ascenseur
  • Casiers
  • Cuisine
  • Lave-linge
  • Parking
  • Petit-déjeuner non inclus
  • Salle commune
  • Sèche-cheveux à louer
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Bar
  • Café
  • table de billard