Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CHANGES & AMENDMENTS

Subject to availability, you may make changes to a Group Booking up to 6 weeks prior your arrival date without
charge.
1. Changes requested within 6 weeks of the date of the first night of your stay are treated as cancellations. (See
Cancellations below)
2. Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the
availability of a suitable alternative and may be subject to change fees, if applicable.
3. We will inform you of any additional cost in writing prior to the change. No change will be made without
agreement.
4. All changes shall be subject to the availability of a suitable alternative.

CANCELLATIONS

All cancellations are subject to a cancellation charge.
1. Cancellations are required to be in Writing. Writing may be in the form of a letter, fax or email.
2. Cancellations where less than 42 days notice is given are charged based on the scale below. Cancellation
charges are calculated from the day we receive written notification and based on the total cost of your stay:
a. 41 35 days - 30% of the total cost of your stay
b. 34 28 days - 50% of the total cost of your stay
c. 27 days or less - The total cost of your stay
3. Early departures are not eligible for refund under any circumstances.

Additional Terms and Conditions

GENERAL

1. Rooms are available at 12:00PM (12.00) on the day of arrival; however you are welcome to drop off any
luggage in the morning.
2. Check out time is before 10:00AM (10.00) on the day of departure.
3. All bookings are subject to availability and we reserve the right to decline any booking at our discretion.
4. All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be
the contact person for our staff, and will be expected to act on all complaints.
5. A cash security deposit is required at check-in. The security deposit is based on the following scale:
a. 10 to 20 PAX - GBP 100.00
b. 21 to 40 PAX - GBP 150.00
c. 41 PAX or more - GBP 200.00
6. Each guest will be issued swipe- or chip-cards at check-in. These cards are returned at checkout. GBP 5.00
per card will be deducted from your deposit for each missing card(s). GBP 2.00 per card will be deducted for
each damaged card(s).

PAYMENT

Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from
checking-in to the property.
1. A minimum deposit of 25% of the total booking amount is required. This deposit is non-refundable and due
at booking. Bank transfer and cheque payments are allowed a two-week grace period.
2. The full balance must be paid 6 weeks before your arrival date. This is to include all extras and fees.
3. Payments shall be made in such format as we may agree with you when we confirm the booking.
4. All fees incurred by the payee due to the method of payment, (e.g. bank transfer fees issued by the sending
or receiving bank), are to be paid by the guest. Smart Space (UK) Limited is not responsible for these fees.
5. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and
remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other
services provided to you by us. We will however inform you in writing prior to any such action.

BEHAVIOR

Group Leaders are responsible for the behavior of all members of the group at all times.
1. At least one leader will be required to sign a statement of intention to uphold the rules set in place for groups
upon arrival.
2. Group leaders are responsible for all damage caused by their actions, or the actions of those in their group,
including accidental or incidental damages. Damages will be deducted from the security deposit paid, and
remaining costs will be required to be paid, or a payment agreement reached prior to departure.
3. If your groups behaviour is deemed to be unacceptable, in violation of the laws of the land or causes damage
to our property, your booking may be terminated without notice and you may be asked to leave our hostel
premises. No whole or part refunds are given and your security deposit will be forfeit in these circumstances.

DELAY OR FAILURE TO PERFORM

We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this
is due to any cause beyond our reasonable control, including (without limitation): an act of God, explosion, flood, fire
or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government
intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any
change of address
.
INFORMATION PRIVACY

We shall only store and use the personal information supplied for the purposes of carrying out our contact with you
and to inform you of other services and offers which we make available from time to time. This information may also
be used to contact you with future offers, if available. You may opt out of this in writing at any time.

Additional Info:

a minimum of 2 nights stay is required for any bookings made over a weekend period - Friday/Saturday night.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
1/19

Smart Hyde Park View Hostel

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
7.7

Très bien

4359 Revues
  • Formidable emplacement
  • Personnel merveilleux
  • Impressionnante propreté
Voir tous les commentaires

Description de l’établissement

Our Hyde Park View Hostel is in a superb location with friendly and helpful staff. The hostel offers comfortable, clean rooms and fantastic access to London’s most famous sights and attractions.You can, also, enjoy the stunning walk through the Hyde Park to Buckingham Palace and Picadilly Circus or London’s and Europe’s most popular shopping areas, Portobello Market, Knightsbridge and Oxford Street.

All the rooms have en-suite facilities, with its own shower and toilet facilities making it a perfect place to stay. The beds have curtains and panels ensuring that your stay is private and comfortable.

The local transport links are great, we are located within 5 minutes walking distance from either Queensway or Bayswater underground stations. There are 24 hour buses running next to the hostel which connect to many of the cities train and bus stations, making us accessible at day or night. Voir le règlement intérieur

Vérifier la disponibilité

Commentaires et notes

  • Bon rapport qualité/prix 7.9

  • Sécurité 7.1

  • Emplacement 8.5

  • Personnel 8.4

  • Atmosphère 7.1

  • Propreté 7.9

  • Les facilités 7.3


Derniers avis

  • 10.0

    Superbe

    15 fév 2018
    I liked it is the second i go to this hotel and I recommend the atmosphere is good the customers are very nice I highly recommend near the metro and downtown J'ai trop aimé c'est la deuxiemen que je vais dans cette hotel et je recommande l'ambiance est bien les clientes sont trés gentilles je recommandes fortement pres du metro et du centre ville
    France, Femme, 41+
  • 10.0

    Superbe

    31 oct 2017
    Très content de mon séjour. Bon emplacement.
    France, Homme, 41+
  • 9.7

    Superbe

    09 mar 2019
    Perfect accommodation in perfect area
    France, Homme, 31-40
  • 9.1

    Superbe

    20 déc 2017
    nice hostel its a shame they have no kitchen
    Ecosse, Homme, 31-40
  • 8.9

    Fabuleux

    20 aoû 2017
    très très bien c'est un lieu de passage bien desservi... jolie de extérieur et animé avec le bar Ensuite les chambres sont propres, je reproche juste que les lits sont un petit peu trop collés les uns des autres mais c'est pas grave ça n'enlève rien au charme...
    France, Femme, 31-40
  • 8.6

    Fabuleux

    29 oct 2017
    Very clean hostel, super easy to access by bus and underground, I loved the place ! It was situated on a beautiful street, it felt very safe to stay there !!
    Belgique, Femme, 18-24
  • 8.0

    Fabuleux

    04 fév 2018
    Bon rapport qualité prix, staff accueillant, chambres et communs propres et en bon état. Accessible depuis queensway, bayswater ou Lancaster gare. Il ne manque qu'une vraie cuisine mais à Londres il y a tellement d'options pour manger😃
    France, Femme, 25-30
  • 7.1

    Très bien

    09 nov 2017
    Good hostel for people with a small budget like me. Good location, breakfast, a lot of showers/toilets. The rooms are small though : the 9 beds dorm feels a little like a bunker, especially if you're on the top bed (which is not above one, but TWO other beds).
    France, Homme, 18-24
  • 6.3

    Satisfaisant

    13 jui 2018
    Super emplacement mais le prix est élevé pour la petite chambre que nous avons dû partager à huit et le petit déjeuner n'est vraiment pas complet juste deux tranches de jambon du pain et un jus d'oranges. Plus de choix au niveau du petit déjeuner aurait été mieux.
    France, Femme, 18-24
  • 5.1

    Note

    28 aoû 2017
    Eau non potable, personnel pas toujours aimable, petit-déjeuner très rudimentaire et se terminant assez tôt (9h30), et surtout, piqûres de puces de matelas sur tout le corps (d'autres personnes m'en ont également fait part), accueil très basique (à mon arrivée, malgré l'ouverture 24/7 de la réception, impossible de me poser quelque part avant le check in, j'ai dû rester dehors dans le froid) Bons points:emplacement, prix.
    France, Homme, 18-24
Voir tous les commentaires

Les facilités

Gratuit
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • WiFi gratuit
Général
  • Accès par carte magnétique
  • Adaptateurs
  • Casiers
  • Douches chaudes
  • Salle commune
  • Sèche-cheveux à louer
Services
  • Distributeur de billets
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Sécurité 24H/24
  • Visites guidées/Information touristique
  • Échange de devises
Aliments et Boissons
  • Bar
  • Café
Divertissement
  • DVD's
  • Jeux de plateau

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