Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Bookings Terms & Conditions
1 Rooms are available at 12:00PM (12.00) on the day of arrival; however you are welcome to drop off any luggage in the morning.
2 Check out time is before 10:00AM (10.00) on the day of departure.
3 All bookings are subject to availability and we reserve the right to decline any booking at our discretion.
4 All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be the contact person for our staff, and will be expected to act on all complaints.
5 A cash security deposit is required at check-in. The security deposit is based on the following scale:
a. 10 to 20 PAX - GBP 100.00
b. 21 to 40 PAX - GBP 150.00
c. 41 PAX or more - GBP 200.00
6 Each guest will be issued swipe- or chip-cards at check-in. These cards are returned at checkout. GBP 5.00 per card will be deducted from your deposit for each missing card(s). GBP 2.00 per card will be deducted for each damaged card(s).
Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from checking-in to the property.
1 A minimum deposit of 25% of the total booking amount is required. This deposit is non-refundable and due at booking. Bank transfer and cheque payments are allowed a two-week grace period.
2 The full balance must be paid 6 weeks before your arrival date. This is to include all extras and fees.
3 Payments shall be made in such format as we may agree with you when we confirm the booking.
4 All fees incurred by the payee due to the method of payment, (e.g. bank transfer fees issued by the sending or receiving bank), are to be paid by the guest. Smart Space (UK) Limited is not responsible for these fees.
5 If any payment under these terms and conditions is overdue, then without prejudice to our other rights and remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other services provided to you by us. We will however inform you in writing prior to any such action.
Subject to availability, you may make changes to a Group Booking up to 6 weeks prior your arrival date without charge.
1 Changes requested within 6 weeks of the date of the first night of your stay are treated as cancellations. (See “Cancellations” below)
2 Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the availability of a suitable alternative and may be subject to change fees, if applicable.
3 We will inform you of any additional cost in writing prior to the change. No change will be made without agreement.
4 All changes shall be subject to the availability of a suitable alternative.
All cancellations are subject to a cancellation charge.
1 Cancellations are required to be in Writing. “Writing” may be in the form of a letter, fax or email.
2 Cancellations where less than 42 days’ notice is given are charged based on the scale below. Cancellation charges are calculated from the day we receive written notification and based on the total cost of your stay:
a. 41 – 35 days .30% of the total cost of your stay
b. 34 – 28 days .50% of the total cost of your stay
c. 27 days or less .The total cost of your stay
3 Early departures are not eligible for refund under any circumstances.
Group Leaders are responsible for the behavior of all members of the group at all times.
1 At least one leader will be required to sign a statement of intention to uphold the rules set in place for groups upon arrival.
2 Group leaders are responsible for all damage caused by their actions, or the actions of those in their group, including accidental or incidental damages. Damages will be deducted from the security deposit paid, and remaining costs will be required to be paid, or a payment agreement reached prior to departure.
3 If your group’s behavior is deemed to be unacceptable, in violation of the laws of the land or causes damage to our property, your booking may be terminated without notice and you may be asked to leave our hostel premises. No whole or part refunds are given and your security deposit will be forfeit in these circumstances.
We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this is due to any cause beyond our reasonable control, including (without limitation): an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address.
We shall only store and use the personal information supplied for the purposes of carrying out our contact with you and to inform you of other services and offers which we make available from time to time. This information may also be used to contact you with future offers, if available. You may opt out of this in writing at any time.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

A minimum of 2 nights stay is required for groups traveling over a weekend period - Friday/Saturday

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.


2659 Revues
  • Formidable emplacement
  • Personnel merveilleux
  • Bonne propreté
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Description de l’établissement

Venez rester avec nous au Camden Inn et ton séjour a Londres commencera avec une expérience inoubliable – pour toutes les bonnes raisons.

Camden Inn est la plus récente de nos auberges, et elle est située dans le quartier de Camden, qui est un des plus chic à Londres. Elle est très proche au station de metro Camden Town, et au célèbre marché de Camden.

L’auberge se trouve dans un bel édifice avec tous les équipements qui sont requis par le randonneur moderne. Vous trouverez aussi des douches propres avec de l’eau chaude.

Les faits:
* Situation centrale, proche a Regents Park
* Draps et couvertures gratuits
* Accès à l’internet 24 heures sur 24
* Réception disponible 24 heures sur 24
* Aucun couvre-feu
* Service de laverie
* Salle télé disponible 24 heures sur 24
* Documentation touristique

Notez s’il vous plaît que 10% du prix vous sera demandé au moment de la réservation, et que vous devrez aussi payer la première nuit avant votre arrivée. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 6.6

  • Sécurité 6.6

  • Emplacement 8.9

  • Personnel 8.0

  • Atmosphère 5.9

  • Propreté 6.3

  • Les facilités 5.8

Derniers avis

  • 9.7


    24 fév 2018
    A really good place, safe, cheap!
    France, Femme, 18-24
  • 9.7


    02 jan 2018
    Personnel sympa - compréhensif, à la recherche du bien-être de ses clients. nous sommes venus en famille et avons été très bien accueillis - le dortoir pour 8 personnes, pas assez grand - et on entendait les personnes prendre leur douche à côté, sinon je recommande. qualité/prix excellent.
    France, Femme, 41+
  • 9.4


    06 déc 2017
    Séjour agréable pour ce genre hebergement, le personnel très serviable, petit bémol au niveau de la température de l'eau de douche (il faut etre le premier que le suivant 😩😩😩😩😩) Je recommande CAMDEN HOTEL sans hésiter
    France, Femme, 41+
  • 9.1


    03 nov 2017
    tout est ok sauf les facilités ( casier pas cher mais quand meme payant pour ranger ses affaires... et pas de location de service uniquement achat 5£ ... moins cher a pounland pour le coup. Et j’oubliai mon lit qui donnait en plein sur le plafonnier de la chambre... Mais pas cher du tout donc ca compense
    France, Femme, 25-30
  • 8.6


    20 oct 2017
    Bien placée, pas chère et avec un bon petit déjeuner, cette auberge est très bien. Dommage juste que les chambres soient si petites. On peut à peine bouger surtout dès qu'on a nos valises.
    France, Homme, 31-40
  • 6.6


    14 déc 2017
    Emplacement dans Camden, près d’une station de métro et d’un marché vraiment super. Un excellent choix pour l’emplacement. Pas d’eau chaude la première soirée que nous y étions, ne fut réparée que le lendemain. Salle de bain propre ainsi que les chambres. Les fenêtres ne fermaient pas complètement, ce qui fait que c’était un peu froid. Personnel assez froid d’ailleurs. La cuisine est très très petite pour le nombre de personnes qui y logent. Quartier très vivant et super intéressant. Pas cher.
    Canada, Un couple, 31-40
  • 6.3


    19 nov 2017
    Emplacement au top, Camden est mon quartier favoris, mais ambiance un peu froide dans cette auberge. Peu d'espace, dortoirs exigus, salles communes petites et pas beaucoup chauffées. Très bien pour une nuit, pas deux.
    France, Femme, 25-30
  • 6.0


    20 avr 2019
    Les chambres sont minuscules, il y fait une chaleur et l'on peut à peine circuler. A 6 dans une chambre, on se marche dessus, au sens propre du terme : il n'y a même pas assez de place pour mettre les valises. Dommage, car l'auberge est super bien placée...
    France, Femme, 25-30
  • 5.4


    24 fév 2018
    first we came a eleven o'clock as noticed in the booking but we have been told that for 'group' (4 peoples) we should,'t come before 2pm, ok..but they could have told us Then at 3pm we have been told that there had been a booking problem with the internet site.. Then we have been told that the real problme what water & electricity in the room.... And finally , no room was available !!! Hopefully they find something else for us but in the other side of London and for twice the price and !
    France, Homme, 31-40
  • 4.6


    04 aoû 2018
    L'auberge était très décevante avec de minuscules pièces à vivre et des lits à même le sol (heureusement pas pour moi ou mon amie) Tout est vraiment minuscule, heureusement l'emplacement est bien et nous restions seulement 3 jours. Je ne recommande pas cette auberge.
    France, Femme, 18-24
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Les facilités

  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Casiers
  • Cuisine
  • Douches chaudes
  • Salle commune
  • Sèche-cheveux
  • Terrasse en plein air
  • Téléphones à carte
  • télévision par câble
  • Dernières arrivées
  • Equipements de blanchisserie
  • Local à bagages
  • Réception (heures d'ouverture limitées)
  • Réception ouverte 24 heures sur 24
  • Sécurité 24H/24
  • Visites guidées/Information touristique
  • Échange de devises
Aliments et Boissons
  • Distributeurs automatiques