Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations between 4 weeks and 1 week of arrival rate 50% non refundable. Within 1 week of arrival only 25% refundable.
Reduction in numbers 50% non refundable within 4 weeks of arrival date.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
  • Bon emplacement
  • Personnel serviable
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Description de l’établissement

Silverfern Backpackers offers a new and friendly hostel with excellent facilities, including two lounges with 50 Inch Plasma TV's - one especially designed for movies and sports. We have a very spacious lounge to relax in with WiFi available throughout the property. Guests will receive free high speed unlimited WiFi on their arrival.

If you need work we have plenty available on our job boards. We also offer very good weekly accommodation rates.

All rooms have opening windows and natural light. Our hostel has been specially designed for comfort with all new furnishings. A games area with a pool table and table soccer with internet facilities are available as well as an outside courtyard with BBQ facilities and seating areas.

Our modern kitchen has ovens, microwaves, cutlery and cooking utensils for our guests to use. A spacious and highly comfortable dining area is also attached to the kitchen.

Our clean and modern bathrooms have been designed to be spacious with 24hr hot showers.

Car parking and bus parking facilities are available on site. Large amount of cars for sale are displayed at our hostes reception. Backpacker Car Insurance can be arranged immediately at Reception.We are close to supermarkets, banks, cinemas, Queen St, Aotea Square, K-Road and the Sky Tower & Casino.

Silverfern Backpackers is located on Hobson Street next to a large Asian-style supermarket. We are a two minute walk away from Sky Tower and the intercity bus terminal. Our amazing position means that all of Auckland's attractions are easily accessible, from Auckland Museum and Parnell to Victoria Market and Kelly Talton's shark world. Queen Street is only a 2 minute walk away with its great shopping areas and if you like trendy cafes then K-Road is the place for you, with its off-beat nightclubs

PLEASE NOTE WE WILL BE CASHLESS FROM 15TH JANUARY 2020 (So you will need bank card or credit/debit card for payment). Non New Zealand Cards Incur extra 4% charge)

Maximum of 3 nights stay in 12 bed dorms at discount internet rates then you have to pay $26 per night this will be adjusted on check-in.
Additional $10 surcharge if staying only one night in a private room.
Cancellations must have a minimum of 24 hours notice before calendar date changes and $10 admin fee will be charged per person.

With Non-Refundable bookings option you must have money in your account for the full amount as this is the pre-paid option, or you will be charged full price at arrival if you bank card is declined or you have insufficient money for any reason.

Reading & Understand the online booking terms & conditions is entirely your responsibility. You can't book online again while staying in our hostel.

Photo ID is required at check-in, Passport, Driver Licence, Proof of Age Card.
Key deposit is $50.
Reception Winter opening hours Monday-Friday 7.30am to 2.00pm & 5.00pm-10pm & Saturday & Sunday 8.00am-2.00pm & 5pm-10pm. Reception closed 2.00pm-5.00pm Please arrive before we close.
The person whose credit card was used for the booking must be present at check-in. Please note that 4% is charged extra for credit card usage upon payment on balance of the bill; there is no charge for eftpos.
Please note that guests over 45 years of age must stay in a private room and are not permitted in the dorms.

Maximum of 3 nights stay in 12 bed dorms at discount internet rates then you have to pay $26 per night this will be adjusted on check-in.

Additional $10 surcharge if staying only one night in a private room.

Cancellations must have a minimum of 24 hours notice before calendar date changes and $10 admin fee will be charged per person.

Reading & Understand the online booking terms & conditions is entirely your responsibility. You can't book online again while staying in our hostel.

Maximum of 3 nights stay in 12 bed dorm at discount internet rates then you have to pay $26 per night

All cancellations incurr a $10 Admin Fee per person. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 5.5

  • Sécurité 6.1

  • Emplacement 6.9

  • Personnel 6.8

  • Atmosphère 5.0

  • Propreté 5.1

  • Les facilités 5.2

Derniers avis

  • 8.3


    05 oct 2019
    I was pretty happy of my staying, friendly staff and clean bathroom/ facilities. I planned to stay 3 nights and finally stayed a week. Just not happy about checkout overcharged for no good enough reasons. But the staff was really nice and did its job!
    France, Femme, 18-24
  • 8.0


    04 oct 2019
    Correct, ras.
    France, Femme, 18-24
  • 8.0


    18 jan 2019
    Front desk girls are amazing! L'auberge est ce pour quoi vous payer, les lits sont douteux et les douches pas pratiques. Travaux dans les toilettes avec un trou au plafond ?!? Plein de règles à l'intérieur,n'y allez pas si vous devez partir tard le jour de votre départ car il y a des frais, sinon les lieux communs sont très bien
    France, Femme, 18-24
  • 7.7

    Très bien

    29 nov 2018
    It’s cheap (when booked on Hostelworld) and et know why... it’s clean and safe, but the receptionist wasn’t very warm and welcoming, there is A LOT of rules, signs all over the walls and no atmosphere at all. You make your bed yourself and bring back your sheets when you check out. It’s centrally located, convenient to visit the center but noisy if your room is facing the main road. The rooms are quite dark. It’s ok, nothing too bad but not a nice place where you feel the travelling vibe !
    Belgique, Femme, 25-30
  • 6.9


    27 jun 2018
    Dans la chambre 12 mixtes pas de casiers ... les casiers se trouvent au rez-de-chaussée pas très pratique et assez petit. Les douches et wc sont biens ! Les lits ne sont pas très confortables. Wifi gratuite et parking payant pour 12$/nuit.
    France, Femme, 18-24
  • 6.6


    29 aoû 2018
    Personnel un peux blaser et pas trop aidant.
    Canada, Homme, 31-40
  • 6.0


    08 nov 2019
    When you first arrive there’s a big sign saying « No drugs » and you’re on a sketchy parking. They gave me my sheets/ pillow which were already dirty and really old. When I got into the room, it was boiling hot. The bathrooms were dirty. The staff I met was really nice and friendly though, same for the people in my room. But that’s not enough to recommend a place.
    France, Femme, 25-30
  • 5.7


    17 jui 2019
    Cafards dans la chambre . Cuisine sale. Personnel accueillant
    France, Femme, 41+
  • 3.1


    08 nov 2018
    Etat déplorable ! J'avais reservé pour 4 nuits mais je suis restée seulement une nuit car mon matelas etait noir de taches et tout etait tellement sale que je ne voulais pas restée davantage. Et mauvaise surprise, il ne rembourse pas en cas de départ plus tôt. J'ai donc perdu de l'argent en passant une nuit dans ce taudis.
    France, Femme, 18-24
  • 3.1


    02 nov 2018
    Trop bizarre comme hostel.. Les toilettes des mecs pouer l'urine et il y avait des tas de poils partout. A la réception, lors de notre check in, on nous explique qu'on a de la chance , on a les derniers oreillers (alors qu'il y avait encore des nouveaux arrivés derrière nous). La chambre sentait mauvais et il n'y avait pas d'ouvertures .. La climatisation a fait du bruit toute la nuit. Pas de prise électriques. Les payant extra: les muggs et cassiers
    France, Un couple, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Adaptateurs
  • BBQ
  • Casiers
  • Coffre-fort
  • Cuisine
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • fer/planche à repasser
  • Lave-linge
  • Micro-ondes
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Salle commune
  • Salle de réunion
  • Sèche-cheveux
  • Sèche-linge
  • Tableau d'offres d'emploi
  • Terrasse en plein air
  • télévision par câble
  • Ustensiles de cuisine
  • Accès à Internet
  • Check in/out rapides
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Service postal
  • Serviettes à louer
  • Sécurité 24H/24
  • Visites guidées/Information touristique
Aliments et Boissons
  • Distributeurs automatiques
  • Supérette
  • Théière/cafetière
  • Babyfoot
  • DVD's
  • Jeux de plateau
  • Salle de jeux
  • table de billard
  • Wifi