Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 3 jours en avance pour bénéficier de l'annulation sans frais.


743 Revues
  • Emplacement parfait
  • Personnel compétent
  • Impressionnante propreté
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Description de l’établissement

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 48h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00 pm
Check out before 11:00 am

Payment upon arrival by cash (only MXN), credit cards, debit cards.
This property might pre-authorize your credit card.

- VAT - 19.00%
- The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.


The reception service is open 24 hours per day.
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.
Co-Work space is available for an additional cost.

Our restaurant is open from 8 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check-in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in the same private room as parents or legal guardians.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet-friendly
We will charge $10 per night/per pet at check-in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring the town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need it.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be canceled. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 7.7

  • Sécurité 8.4

  • Emplacement 9.4

  • Personnel 7.8

  • Atmosphère 7.7

  • Propreté 7.3

  • Les facilités 7.8

Derniers avis

  • 10.0


    07 déc 2021
    Very nice place to be wonderful experience I will recommend to my friends and family
    Tunisie, Groupe d'hommes, 31-40
  • 10.0


    26 mar 2021
    Très bon selina !!! Très bon emplacement, à deux minutes de la plage, des bars et des restaurants ! Personnel très sympa
    France, Femme, 25-30
  • 10.0


    19 mar 2021
    Super hostel super équipe réception , bar ..... bravo manager pro
    France, Homme, 25-30
  • 10.0


    27 fév 2021
    Good Team gentle professionnel réceptionniste et équipe bar , prestataire de service très profesionnelle et competant hostel très propre et convivial
    France, Homme, 25-30
  • 9.4


    05 nov 2021
    Auberge extrêmement bien située, proche des bus ADO mais en plein centre et également à 2 pas de la plage. Les chambres sont propres, personnel à l’écoute.
    France, Groupe de femmes, 18-24
  • 8.9


    12 déc 2021
    Le meilleur réseau wifi de la region, chambre très propre. C'est calme pour dormir sans bruit de discothèque autour. C'est très grand et spacieux. Juste un seul point négatif : la cuisine est mauvaise, manque d'ustensiles, gaziniere et frigo mauvais état. Sinon tout le reste est good
    France, Homme, 18-24
  • 8.9


    26 nov 2021
    L'hostel est bien les chambres sont grandes, il est idéalement situé.
    France, Femme, 25-30
  • 7.1

    Très bien

    06 avr 2021
    Perfect location and nice activities at night but very dirty !! Both the kitchen and the bathrooms, seems that it has never been cleaned for my entire stay (4 days)
    France, Femme, 18-24
  • 4.3


    04 jan 2022
    Je n’ai vraiment pas aimé cet hostal! L’ambiance n’était vraiment pas au rendez-vous, puisque personne ne se parlait. Je n’avais jamais vu ça avant! Beaucoup de digital nomads et peut de backpackers aguerris. C’était surtout très cher alors que l’hôtel est un peu vieux. Aucune présentation des facilités à mon arrivée, on ne m’a même pas escortée jusqu’à ma chambre. Aucune serviette de disponible non plus durant 3 jours et pas d’accès à la piscine puisqu’il y font des cours de plongée.
    Canada, Femme, 25-30
  • 2.0


    12 jan 2022
    So.. the manager here is the worst I have ever seen. He told me straight up: « No I don’t have your reservation » (I had the confirmation everything). Im like « euhm.. what do you do when this happens? » —- So I had to find a place for tonight last minute —- He tells me « nothing », super careless. I made another reservation for the next day (cuz my friends were staying there). I arrive the next day to check in, HE NEVER MADE THE RESERVATION. Omg. I felt disrespected no excuse nothing. Terrible.
    Canada, Femme, 18-24
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Les facilités

  • WiFi gratuit
  • Casiers
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Cuisinière
  • Flexible NRR
  • Petit-déjeuner non inclus
  • Piscine
  • Suit les conseils sanitaires liés au Covid-19
  • Terrasse en plein air
  • Ustensiles de cuisine
  • Accès à Internet
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Repas disponibles
  • Restaurant
  • Théière/cafetière
  • Jeux de plateau
  • Wifi