Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 3 jours en avance pour bénéficier de l'annulation sans frais.


622 Revues
  • Emplacement parfait
  • Personnel merveilleux
  • Fantastique propreté
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Description de l’établissement

Sayab Hostel brings a different proposal inviting you to live the Caribbean vacation you always dreamed of!

Sayab is located in a strategic area of Playa del Carmen. We are 3 minutes walking distance from the Caribbean Sea, 200 meters from the main avenue and the downtown area where you will find supermarkets, shopping malls, nightclubs and a variety of restaurants and bars to visit on Fifth Avenue. Everything is within walking distance!
For your convenience, we are 400 meters from the ADO bus station and 600 meters from the Playa del Carmen ferry terminal. We are close to the mini bus station that will allow you to visit the most beautiful beaches and cenotes of Quintana Roo.

You will feel in the middle of the Caribbean the moment you enter our reception and receive the beautiful energy that transmits our patio surrounded by native plants with the central pool. You will instantly want to relax and dive into the pool while you taste the best drinks from our bar prepared by bartenders that will make you feel at home. If you like nature, sun and being outdoors, Sayab is your place!
The hostel has shared rooms with shared bathrooms with A/C (from 8pm to 8am), as well as private rooms with private bathroom and A/C. We offer lockers for your personal belongings, dining space, shared kitchen and the large central patio where you can relax, have fun, meet people and also enjoy the events we do such as: Live Dj Sets, Live Bands, grill, pizzas and more!
If you want to work, we have 3 Wifi networks throughout the hostel.
We also have a diving school 'GOOD VIBES DIVING' that will take you to know the beautiful Caribbean Sea! Instructors with the best good vibes will be responsible for the excellent experience you can live in the waters of Playa del Carmen.

Our main goal is your comfort and safety.
You will feel at home and by the end of your stay you will be part of the Sayab family!

Sayab Hostel puts at your disposal :
- High quality facilities
- High standards of cleanliness
- Shared dormitories with beds of 1 1/2 beds
- Lockers
- Bathrooms with hot water and A/C
- Fully equipped kitchen
- Pool area
- Diving School
- Free WiFi
- Breakfast and dinner vending service
- Air conditioning (8pm to 8am) in shared rooms.

Cancellation policies:
-> up to 48hs prior all check-in: reservation modifications may be made without penalty. Subject to availability and rate changes.
-> within 48hs prior to check-in: no modifications or cancellations can be made. In case of modifications or cancellations, the equivalent of one night's accommodation at the current rate will be charged.
-> No show: The hostel will charge 50% of the stay.

Payment upon arrival: cash, credit or debit cards (Visa, Mastercard).
Environmental tax not included in the rates.

Check-in: 15:00hs. Valid physical identification is required, otherwise check-in will not be possible.
Checkout: 12:00hs. In case of late checkout, the hostel will charge the late checkout rate or 100% of the night in the corresponding room.

Important: In case the guest decides to check out after check-in and before the checkout date, or is requested to leave due to non-compliance with the rules, no refund will be made.

Lodging only for adults from 18 to 60 years old.
Pets are not allowed Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.3

  • Sécurité 9.1

  • Emplacement 9.5

  • Personnel 8.8

  • Atmosphère 8.1

  • Propreté 9.1

  • Les facilités 8.3

Derniers avis

  • 10.0


    16 avr 2022
    Best hostel in Playa del Carmen! I recommand totally : staff very friendly and helpful, perfect location closed to the 5th avenue and the beach, very clean, bar and pool, homemade breakfast… I will come back soon for sure!
    France, Femme, 31-40
  • 10.0


    11 mar 2022
    Super hostel ! Le personnel est top, à 5 minutes de la plage, des restaurants, magasins etc. Chambre et douche propre, piscine appréciable et musique très cool !! 😊😊😊
    France, Femme, 25-30
  • 10.0


    25 fév 2022
    Very nice hostel, great team !! They have a pool and it’s great to meet people there, good location and if you want to scuba dive you have a compagne it’s « good vibes dive » based on the hostel it’s just perfect !! 👌 I had a great time in this hostel !
    France, Femme, 25-30
  • 10.0


    02 jan 2022
    Clean room and shower, nice pool and comfortable beds. The ambiance is fun and the bar at night can be a great place to make friends and go out to party!
    Suisse, Groupe de femmes, 18-24
  • 9.1


    09 mar 2022
    Very nice hostel. I stayed there only one night, I appreciated the staff, the room was clean. The atmosphere is nice and you can connect with people. The breakfast (not included) is nice as well
    France, Homme, 31-40
  • 8.9


    06 oct 2021
    Auberge super cool, bien placée et trop jolie avec sa petite piscine, un bar sympa ! Les parties communes sont bien entretenues. Ils proposent même un service de petits déjeuners pour un prix correct
    France, Un groupe mixte, 18-24
  • 8.9


    04 aoû 2021
    Hostal très propre, la piscine est superbe, le personnel aussi. Cependant les lits pas du tout confortable
    France, Femme, 18-24
  • 8.0


    14 avr 2022
    Super hostel, très bien situé. La piscine est super belle mais dommage qu’il n’y avait pas d’endroits pour se reposer autour. Il faut remettre les chaises longues et pourquoi pas des hamacs autour de la piscine 🤗
    Belgique, Femme, 18-24
  • 6.9


    17 déc 2021
    Super trop chaud dans la grande chambre commune... les gens te réveil dans la matinée... mais le personel est super cool, bref pas top en vrai si vous venez en dortoir
    France, Homme, 18-24
  • 6.6


    26 fév 2022
    On a choisi l’emplacement pour faire le party dans l’hostel et il y avait rien sauf des rénovations durant une Semaine de relâche du Canada ! Aussi, avant il y avait un petit dej de compris et un verre grantuit à l’arrivée!
    Canada, Femme, 18-24
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Les facilités

  • Draps inclus
  • Parking gratuit
  • WiFi gratuit
  • BBQ
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Cuisinière
  • Douches chaudes
  • Micro-ondes
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Piscine
  • Piscine en plein air
  • Serviettes non incluses
  • Suit les conseils sanitaires liés au Covid-19
  • Terrasse en plein air
  • télévision par câble
  • ventilateur de plafond
  • Accès à Internet
  • Dernières arrivées
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Bar
  • Repas disponibles
  • Jeux de plateau
  • Wifi