Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 3 jours en avance pour bénéficier de l'annulation sans frais.


480 Revues
  • Emplacement parfait
  • Personnel merveilleux
  • Impressionnante propreté
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Description de l’établissement

This property is 3 minutes away from the Carribbean Sea, 200 meters from the city hall, 400 meters from the ADO bus station and 600 meters from the ferry terminal of Playa del Camrmen. We are near the minivans station to go to the most beautiful beaches in Quintana Roo, located within one hour away from Playa del Carmen. The hostel provide bicycle rentals if you want your trip more invigorating. We have free parking for our guests and the reception is open 24 hours. There is Wifi available. You can rent towels and there are lockers for free to keep your personal belongings in case you need them.
Sayab hostel has a diving school, It´s called “Good Vibes Diving”, a very friendly and fun school. We want to provide the best service for you so if you require some information on tours, diving and tourist orientation we will give it to you.
The hostel has shared rooms with shared bathrooms with A/C (from 9pm to 9am) and fans as well as private rooms with their own bathrooms. You will be surprised about the cleanliness and neatness, since our main goal is your comfort and safety.
We are located in a privilege area in Playa del Carmen; everything is within walking distance.
You will feel at home and we will be grateful, so at the end of your staying you are already part of the Sayab family!

Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards (Visa, MasterCard).
Taxes of 19% not included.
Environmental Tax of 20mxn (USD 1) not included.

Check in from 15:00.
Check out before 12:00.
You need a valid photo ID in order to check-in! No ID = No check-in!

Children not allowed.

Pets not allowed

Free cancellation up to 2 days before arrival before 15:00
No show, the hostel will charge 100% of the first night. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.0

  • Sécurité 8.4

  • Emplacement 9.3

  • Personnel 8.3

  • Atmosphère 8.0

  • Propreté 7.9

  • Les facilités 7.5

Derniers avis

  • 10.0


    31 mar 2021
    Très bon hostel, personnel très gentil et proche de la cinquième avenue
    Suisse, Femme, 25-30
  • 10.0


    09 mar 2021
    Very good hostel , les argentins sont top .!!!!
    France, Homme, 25-30
  • 9.7


    01 mar 2021
    Todo muy bien, ubicación, personal, bar, comida, piscina, musica..
    France, Homme, 25-30
  • 9.7


    10 fév 2021
    Beautiful hostel, very good location, good vibes! Loved my stay! I could just say something about the beds that are not the comfiest as you can feel the springs and the pillows are old and flat.
    France, Femme, 25-30
  • 9.7


    18 mar 2019
    Nice place! Très bien situé à quelques minutes à pied de la plage! Durant notre séjour un gros show vraiment agréable, moins si tu veux seulement dormir, mais super si tu veux faire le party. Ambiance relax le reste du temps.
    Canada, Groupe de femmes, 18-24
  • 9.1


    12 mai 2021
    tout est superbe,sauf pour la cuisine malprope et sous-equipé
    Canada, Homme, 41+
  • 8.9


    04 aoû 2021
    Hostal très propre, la piscine est superbe, le personnel aussi. Cependant les lits pas du tout confortable
    France, Femme, 18-24
  • 8.0


    10 déc 2019
    La piscine et le personnel sont très agréables. Les lits des dortoirs sont confortables. Toutefois,les salles de bains communes ne sont pas propres et le petit déjeuner n’est pas bon et il faut se lever tôt pour pouvoir en bénéficier sinon il n’y a plus rien.
    France, Un couple, 25-30
  • 7.1

    Très bien

    04 mar 2021
    Hostel bien pour une nuit d'appoint. Bonne ambiance et bon emplacement, cependant les dortoirs sont très bruyants, les lits ne sont pas confortables et ça manque de prise électrique.
    France, Femme, 25-30
  • 5.4


    18 mar 2019
    The girl at the reception was really not helpful when I asked for an ATM and not really nice as well. The rooms are always opened, there are no keys so anybody can enter in any room at anytime!! I have never seen this in a guesthouse. When you arrive we ask you to read the rules and to accept them. One of them is the you have to be quiet from 11PM but there is a bar in the hostel so there is music and bass until 2AM. Why such a rule?? You can't sleep uNtil 2AM. If there is a concert it is worse!
    France, Femme, 25-30
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Les facilités

  • Draps inclus
  • Parking gratuit
  • WiFi gratuit
  • BBQ
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Cuisinière
  • Douches chaudes
  • Micro-ondes
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Piscine
  • Piscine en plein air
  • Serviettes non incluses
  • Suit les conseils sanitaires liés au Covid-19
  • Terrasse en plein air
  • télévision par câble
  • ventilateur de plafond
  • Accès à Internet
  • Dernières arrivées
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Bar
  • Repas disponibles
  • Jeux de plateau
  • Wifi