Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 month for groups more than 20 people
Please note our Policy:
Bookings of more than 12 people or exceeding the 300€ would need to be confirmed by the hostel. Special cancellation, amendment and payment policy will apply:
Payments: The hostel will contact you to arrange the payment of 30% of the total booking as a deposit to guarantee the reservation. Payment of the full outstanding balance will have to be made at least 1 month before the check in date.
Cancelations and amendments: No cancelations or amendments can be made 1 month or less prior to arrival date.
The 30% deposit as well as Hostelworld deposit are non-refundable.
Failure to comply with this special conditions will result in your booking being cancelled.

Additional Terms and Conditions

1 month for groups more than 20 people
Please note our Policy:
Bookings of more than 12 people or exceeding the 300€ would need to be confirmed by the hostel. Special cancellation, amendment and payment policy will apply:
Payments: The hostel will contact you to arrange the payment of 30% of the total booking as a deposit to guarantee the reservation. Payment of the full outstanding balance will have to be made at least 1 month before the check in date.
Cancelations and amendments: No cancelations or amendments can be made 1 month or less prior to arrival date.
The 30% deposit as well as Hostelworld deposit are non-refundable.
Failure to comply with this special conditions will result in your booking being cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
8.7

Fabuleux

5264 Revues
  • Formidable emplacement
  • Personnel merveilleux
  • Fantastique propreté
Voir tous les commentaires
On aime cette auberge de jeunesse!

Notre coup de cœur pour avoir reçu régulièrement des avis positifs.

Le mot d'Hostelworld

Hostelworld guests have had consistently high praise for Safestay Madrid, saying 'the facilities are amazing, [there's] huge comfortable and quiet bunk beds, really friendly staff, good breakfast options, good location. Can't ask for more'. Visitors also tell us they appreciate the 'very professional, knowledgeable, and helpful staff'. We like how spacious this hostel is, with a rooftop terrace and free Wi-Fi. It's also right next to a metro stop.

Description de l’établissement

U Hostels is Madrid's first luxury youth hostel at backpackers' prices! Located in a 19th century palace, is the most modern and stylish hostel of Madrid. Our privileged location, by Alonso Martinez square, makes us the ideal base to explore and enjoy our city

Come & enjoy the U Hostels experience!

In addition to our free daily tours, our guests can enjoy the Spanish sun on the roof top terrace (expected for sept. 2013), be connected thanks to our Free WiFi, relax watching a movie in our In-house cinema or party in our cool bar!

Whether you just wish to relax, meet new people or party away in Madrid, U hostels is the ideal choice.

Having travelled around the world, we know how a hostel should be!

- Spacious rooms! some of our rooms have 35 sqm

- Free Wifi, also in the rooms

- Custom made bunk beds & first quality mattress! Big enough for U

- All our rooms are air conditioned & have lockers

- Maximum security with RFID key cards for rooms

- 24h Reception

- Girls only rooms, including a make up table with all U need

- Cool designed double rooms with ensuite bathroom

- U dorms for 4, 6, 8 & 12 people with shared bathrooms

- Premium U dorms for 4&6 people with ensuite bathroom

A FREE breakfast is offered to our guests (2 toast and orange juice or milk), you can upgraded with espresso coffee for 1€. In addition, you have the option to get a full breakfast for 3 Euros, It includes 4 toasts, coffee, orange juice, ham, cheese, cupcake and fruit

No doubts, this is Ur hostel!

Vérifier la disponibilité

Commentaires et notes

  • Bon rapport qualité/prix 8.7

  • Sécurité 9.1

  • Emplacement 8.9

  • Personnel 8.1

  • Atmosphère 8.2

  • Propreté 9.1

  • Les facilités 8.5


Derniers avis

  • 9.7

    Superbe

    12 mai 2018
    Sympa, propre, personnel très agréable !
    France, Femme, 41+
  • 8.6

    Fabuleux

    11 mai 2018
    La terasse sur le toit n'etait pas en fonction. Les employés sont gentils et serviable et l'ambiance est bonne. Très bien!
    Canada, Homme, 25-30
  • 8.0

    Fabuleux

    17 jui 2018
    Près du quartier de Chueca, très sympathique. Le métro le métro le plus proche est à 5 min à pied et depuis celui-ci, on peut accéder facilement aux activités principales à faire à Madrid. Auberge très propre et moderne. Seul bémol, pas assez d’ambiance sur le rooftop qui est mériterait pourtant plus d’intérêt !
    France, Femme, 18-24
  • 6.3

    Satisfaisant

    30 mai 2018
    Quand je suis arrivée j'ai trouvé l'endroit extrêmement impersonnel (cette idée perdure) le personnel ne parle pas bien anglais et ne te parle pas vraiment non plus. De plus, les chambres sont poussiéreuses, je ne crois pas qu'une balayeuse n'a été passé de tout mon séjour. Sinon les activités, la nourriture et la terrasse sur le toit apporte vraiment un plus à l'endroit. Il manque juste un frigo et de l'ambiance.
    Canada, Femme, 25-30
Voir tous les commentaires

Les facilités

Gratuit
  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
Général
  • accessible aux personnes à mobilité réduite
  • Accès par carte magnétique
  • Ascenseur
  • Casiers
  • Climatisation
  • Cuisine
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Lave-linge
  • Petit-déjeuner non inclus
  • Salle commune
  • Sèche-cheveux
  • Sèche-cheveux à louer
  • télévision par câble
Services
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
  • Transferts Aéroport
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Repas disponibles
  • Restaurant
  • Théière/cafetière
Divertissement
  • Discothèque
  • Jeux de plateau
  • Salle de jeux
  • Wii

Prix

  • 2014

    1er, Les Hostels Les Plus Populaires Madrid

Nominations

  • 2016

    plus grand hostel mondial

  • 2015

    plus grand hostel mondial

  • 2014

    plus grand hostel mondial


Politiques

  • Restriction relative à l’âge
  • Non-fumeurs

Safestay Madrid dit

In January 2013 the Guardian selected us as one of the 10 best luxury hostels in Europe.
We're really proud of our rooms; all the bunk beds also have an special place where you can store small important things (wallet phones, etc.). In addition, they also have plugs for anything the customer may need for charging phones, cameras, tablets, and computers. All bunk beds have a reading light for not disturbing other guests in the room.
We cater to all types of traveller, from a group of girls to a solo traveller, a family, a couple or a businessman. All have a room in U Hostels. Of course, we are fully adapted to people with disabilities. Alvaro, Owner

À savoir

Please note:
Cancelation: If you would like to cancel your reservation you should do it at least 24h before the arrival by e-mail, and this would be for free. Otherwise we will charge the first night on that card. THIS EXCLUDES NON-REFUNDABLE RATES which are charged in full.

Check In: 2.15 pm
Check Out: 10.00 am

However, if you arrive early you are welcome to leave your stuff with reception and come back later. Late arrivals need to confirm booking by email although, reception is open 24hrs.

Method of Payment upon the arrival: Cash, Credit Cards

Buffet breakfast available at cost of €3.50


A 10€ deposit is payable in cash upon arrival.

Please note our Policy:
Bookings of more than 12 people or exceeding the 300€ would need to be confirmed by the hostel. Special cancellation, amendment and payment policy will apply:
Payments: The hostel will contact you to arrange the payment of 30% of the total booking as a deposit to guarantee the reservation. Payment of the full outstanding balance will have to be made at least 1 month before the check in date.
Cancelations and amendments: No cancelations or amendments can be made 1 month or less prior to arrival date.
The 30% deposit as well as Hostelworld deposit are non-refundable.
Failure to comply with this special conditions will result in your booking being cancelled.


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