Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No cancellation fee. Please let us know as soon as you know, this would be very nice!

Additional Terms and Conditions

Creditcards are not accepted on ground, only cash! Thank you.

Additional Info:

be aware and respectfull of other posible guests in the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 2 jours en avance pour bénéficier de l'annulation sans frais.


248 Revues
  • Formidable emplacement
  • Personnel excellent
  • Impressionnante propreté
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Description de l’établissement

A true backpacker hostel. Run by local guides and climbers makes for an active an environment where everybody gets to join. Mixing locals and foreigners, base camp for tours and expeditions, our in house boulder room, the fire pit and friendly staff there is always something going on.

We are located in one of the best spots of the city, near to some of the best tourist attractions and landmarks of the city such as Museo Histórico Municipal, Muelle Viejo, Monumento de la Mano and Parque Eusebio Lillo, amongst other interesting elements that you can visit across our city.

Our double is located in the main house together with the two 4 dorm rooms. The refugio, a 6 person dorm is located in a separated building. All rooms have access to shared showers and bathrooms. In addition, we have several common areas where the guests and travellers will be able to get together and exchange past experiences and future plans.

Red Point Patagonia Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 12:00.
Check out from 06:00 to 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 06.00 to 24.00
No curfew.
Child friendly.
Non smoking.
The maximum period of stay is 14 days. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.4

  • Sécurité 6.8

  • Emplacement 8.8

  • Personnel 9.6

  • Atmosphère 8.8

  • Propreté 7.2

  • Les facilités 7.2

Derniers avis

  • 10.0


    25 nov 2019
    Eduardo, Ruth and all the team of the hostel are really welcoming. We stayed 4 nights in the hostel and we had a really good time, we felt directly like home. They advised us about the camping material to choose for trekking (we directly rented it at the hostel because it was cheaper and the quality was quite ok). Perfect location : only 5 minutes walk from the bus station, and 15 minutes walk from the city center. More over, it was perfectly clean. Muchas gracias !!!
    France, Un couple, 25-30
  • 9.7


    24 jan 2019
    Malgré la façade un peu psychédélique, le personnel est impeccable. Des œufs préparés, pain, gruau et café chaud tous les matin. Le seul bémol pas de locker mais tout de même très sécuritaire! Ambiance très agréable. J’y retournerai sans hésiter.
    Canada, Femme, 25-30
  • 8.9


    07 fév 2020
    Good hostel with an amazing staff! Location was great, the staff has been very kind and really knows the area, always there to help. Possibility to rent quality material for the W or the O trek in Torres del Paine, and to practice climbing on their climbing wall! Small downside: one of the bathrooms really smelled humidity (but you can always shower in the others if it really bother you)
    France, Femme, 18-24
  • 8.9


    01 fév 2019
    Very nice vibes a great staff! The common area are clean and wide. They have a boulder in the hostel!! You can rent everything that you need for trekking and camping. Beds are confortable Totally recommand
    Suisse, Un couple, 25-30
  • 8.6


    26 fév 2020
    Ambiance décontractée, et chaleureuse, nuit sous les étoiles sous le dôme autoconstruit par les tenanciers.
    France, Homme, 25-30
  • 8.6


    04 fév 2020
    Emplacement idéal à côté de la gare des bus et pas loin du centre ville. Ambiance détendue. Parfait pour un séjour de quelques jours
    France, Femme, 25-30
  • 8.0


    24 jan 2019
    L'auberge se situe à 5 minutes du terminal de bus et le staff fait tout pour que tu te sentes comme à la maison! Idéal pour un court séjour à Puerto Natales
    Suisse, Un couple, 31-40
  • 7.7

    Très bien

    26 jan 2019
    Great value for money. Friendly staff. The climbing room is really cool. Three points: You couldn't cook after coming back with the bus for the park because the kitchen was closed (wasn't written anywhere). Secondly, the staff was putting the breakfast on the table at night for the next morning (including milk and marmalade without plastic film over it). Thirdly, some people where sleeping on the climbing matress at night. That felt weird and a bit unfair to paying guests.
    France, Un couple, 18-24
  • 6.0


    22 fév 2019
    Private bedroom to avoid. Shared room ok.
    France, Femme, 18-24
  • 5.4


    04 jan 2020
    Trop roots à mon goût! Ambiance sympa et staff sympa, mais sans plus. Certains toilettes/douches se trouvent à l'extérieur et tout est ridiculement petit (dortoirs, espaces de toilette). Les sdb ne sont pas propres et les lits superposés très, très brinquebalants. Le petit-déjeuner n'est composé que d’œufs brouillés et pain. Pas de laverie sur place, comme c'était indiqué (il faut le faire en ville). Bon point : locations équipement de rando et stockage des sacs pendant vos treks.
    France, Femme, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • Serviettes incluses
  • WiFi gratuit
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • Parking pour vélos
  • Salle commune
  • Salle de sport
  • Terrasse en plein air
  • Accès à Internet
  • Dernières arrivées
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Visites guidées/Information touristique
  • Jeux de plateau