Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 3 jours en avance pour bénéficier de l'annulation sans frais.


3802 Revues
  • Formidable emplacement
  • Personnel excellent
  • Excellente propreté
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Description de l’établissement

Des équipements incroyables à un excellent emplacement et au personnel le plus serviable que vous puissiez trouver, QUO Milano est l'un des endroits les plus populaires où séjourner à Milan ! L'atmosphère unique du bar combinée à ce sentiment de chez-soi font de QUO un endroit où vous voudrez revenir.

Nous combinons des chambres confortables et de grands espaces communs avec des événements relaxants et amusants presque tous les jours ! Il y a les cours de cuisine les mercredis, les soirées karaoké les jeudis, les soirées jeux les vendredis et samedis et les soirées pizza le dimanche !

Notre cuisine est grande, entièrement équipée et inspirante pour vous d'essayer cette recette ! Tout comme la cuisine de maman, nous proposons également de la nourriture gratuite : pâtes, riz, assaisonnements, biscuits, thé... Et si quelque chose ne va pas avec votre cuisine, nous avons toujours notre bar ouvert toute la journée et vous pouvez toujours commander une pizza. Et une bière. Pourquoi pas?

Notre personnel international et multilingue est super amusant et a beaucoup voyagé. Nous vous aiderons à explorer Milan comme un local, en partageant nos conseils secrets sur les meilleurs endroits pour manger, sortir et découvrir les trésors cachés de Milan.

Notre emplacement est au coeur de la ville! Vous pouvez aller en marchant jusqu'à toutes les attractions principales ! Rejoignez le célèbre Duomo et la Galleria Vittorio Emanuele en 15 minutes à pied. Juste à notre porte, il y a des magasins, des supermarchés, des boulangeries, des cafés, des banques, des bars et des restaurants. Mais si vous vous sentez l'âme d'un explorateur moderne, empruntez les transports en commun qui sont également juste à notre porte. Les trams et les bus sont rapides et faciles. Les deux stations de métro les plus proches sont Porta Romana et Crocetta.

Allez ! Nous sommes ravis de vous rencontrer! Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.7

  • Sécurité 9.1

  • Emplacement 8.7

  • Personnel 9.3

  • Atmosphère 9.3

  • Propreté 8.8

  • Les facilités 8.8

Derniers avis

  • 10.0


    28 jui 2022
    Un super endroit avec une super bonne ambiance! Pas loin de la ville et des transports donc top ;)
    France, Femme, 18-24
  • 10.0


    29 jun 2022
    Très bon sejour je recommande !
    France, Femme, 18-24
  • 10.0


    24 jun 2022
    Meilleure auberge de jeunesse que j’ai faite ! Les lieux sont vraiment beaux et agréables et le personnel aussi. Les chambres sont belles, pratiques et propres et le personnel est chaleureux. De plus il y a un petit déjeuner gratuit et la possibilité de se nourrir sur place en option. L’emplacement est aussi idéal puisqu’il est à proximité (20 minutes à pieds) du duomo
    France, Femme, 18-24
  • 10.0


    22 avr 2022
    amazing stay for us
    France, Homme, 25-30
  • 9.7


    26 mai 2022
    Très bonne auberge, un bon bar et une bonne équipe !
    France, Femme, 25-30
  • 9.7


    04 avr 2022
    Quo was the perfect hostel to stay in! The staff was really friendly, there was plenty of envents organized and the bar is great to meet people. The hostel is very big and has a lot of different spaces to chill, be confortable and feel at home, and the breakfast is perfect for the price. The hostel is located a tiny bit outside the city center (20 min walk to the cathedral, 45 min to Milano Centrale) so you must be ready to walk a bit. I would definitly recommand it to any solo traveler.
    France, Femme, 18-24
  • 9.7


    08 mar 2022
    Bar super sympa !
    France, Femme, 18-24
  • 8.9


    11 jui 2022
    The hostel was overall really nice, the staff was lovely and the ambience was super good! A few things didn't work properly: some electricity outlets didn't work (but others did so it was fine). The kitchen was really well furnished, with everything you need to cook a meal. The breakfast was nice and a had a lot of options. The bar was great and with amazing prices for Milan! The toilets and bathroom were clean! Overall I had a great experience and I'll definitely go back if needed!
    Italie, Femme, 25-30
  • 8.0


    26 avr 2022
    Bien situé, personnel agréable, par contre isolation phonique 0 et propreté des chambres laissant fortement à désirer! Petite surprise à l’arrivée: les hôtes de plus de 30 anos paient plus cher la nuit!
    France, Femme, 31-40
  • 5.7


    17 jui 2022
    Pas d’air climatisé dans un chambre à 12, il faisait tellement chaud que c’était difficile de dormir. Les salles de bains avait un odeur d’égout désagréable.
    Canada, Femme, 18-24
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • Serviettes incluses
  • Visite gratuite de la ville
  • WiFi gratuit
  • Accès par carte magnétique
  • Casiers
  • Climatisation
  • Coffre-fort
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • fer/planche à repasser
  • Flexible NRR
  • lampe de lecture
  • Lave-linge
  • Micro-ondes
  • Parking
  • Parking pour vélos
  • Salle commune
  • Suit les conseils sanitaires liés au Covid-19
  • Sèche-cheveux
  • Sèche-linge
  • Ustensiles de cuisine
  • ventilateur de plafond
  • Accès à Internet
  • Dernières arrivées
  • Equipements de blanchisserie
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Service de fax
  • Sécurité 24H/24
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Repas disponibles
  • Théière/cafetière
  • Babyfoot
  • DVD's
  • Jeux de plateau
  • Salle de jeux
  • table de billard
  • Wifi


  • 2020

    1er, Les Hostels Les Plus Populaires Milan