Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.

Très bien

3250 Revues
  • Formidable emplacement
  • Personnel merveilleux
  • Bonne propreté
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Description de l’établissement

Join us at The Phoenix for your slice of laid back, friendly fun!

Connect with the world as we host warm and wonderful backpackers from around the world, between the ages of 18-40
Our fanatically welcoming team of seasoned backpackers will be on hand to offer tips, trips and all manner of things to do for your stay in the UK

The Phoenix, housed in a homely English-style pub, is an award winning backpackers.
Operating for 11 years we take all of our Guests safety and security seriously but we also know how to party!
- so come and join us on your next trip to London!

£10 key refundable key deposit required upon check-in. cash.

Forms of ID accepted:
UK/ROI Driving Licence
EU/EEA Identity Card
International Passport
If you do not have these forms of ID, and wish to stay here, please contact us.

There's a Bar & Lounge area downstairs, where you'll find some of the cheapest prices in London.
There's a basic guest kitchen with a microwave oven, and fridge for guests to use.

Please note, we do not allocate beds and are offered on a first-come, first-served basis. Most of our dormitories contain triple bunks (3 beds high).

Guests can cancel their reservation up to 2 days before Check in date. After this date the full amount will be charged.
Payment is taken in full upon arrival, and is non-refundable should the guest wish to alter their booking after check in. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 7.7

  • Sécurité 7.8

  • Emplacement 8.4

  • Personnel 8.6

  • Atmosphère 7.5

  • Propreté 6.4

  • Les facilités 6.8

Derniers avis

  • 10.0


    02 aoû 2019
    Cosy, fun hostel. Irish guy Chris really helped me out with any questions I had
    France, Femme, 25-30
  • 9.7


    05 sep 2019
    Very nice!
    France, Homme, 31-40
  • 8.9


    01 oct 2019
    Very nice stay there and great team at the reception!!
    France, Femme, 18-24
  • 8.9


    15 avr 2019
    Really nice place. I juste fells at home. I speak with Avery body. They was a lot of travelers like me. The situation is perfect close to shops and high Park.
    Suisse, Homme, 18-24
  • 8.6


    23 jui 2019
    Belle auberge bien positionné, ambiance calme et chaleureuse
    Canada, Femme, 18-24
  • 8.3


    25 jui 2019
    Bonne ambiance et le personnel est très aimable. Il n’y a pas de cuisine mais un frigo et un microonde à disposition. Très bon rapport qualité/prix au vue de la location.
    France, Homme, 18-24
  • 7.4

    Très bien

    05 avr 2019
    Small, quite clean but noisy. Well situated. For one or two nights ok. But more...
    Belgique, Homme, 31-40
  • 6.9


    05 oct 2019
    Pros: friendly staff, open 24/7 Cons: Toilets and showers are quite cramped, can get quite messy. Door for the room I was in (10) gets jammed and doesn't open properly from the outside when locked.
    Australie, Homme, 18-24
  • 5.7


    04 aoû 2019
    Chambre petite et sans aucun rangement, deux draps une place pour couvrir un lit deux places, hygiène des parties communes et surtout salles d'eau tout à fait déplorable.
    France, Un couple, 25-30
  • 5.1


    05 jun 2019
    AUCUNE AMABILITé , seul le prix du petit déjeuner est en français. sur le frigo un grand encas en anglais ce qui fait que le soir j'ai posé mon repas, fatiguée je n'ai pas traduit et le matin tout a été jeter.
    France, Femme, 41+
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • Accès par carte magnétique
  • Adaptateurs
  • Casiers
  • Douches chaudes
  • Petit-déjeuner non inclus
  • Sèche-cheveux
  • Sèche-cheveux à louer
  • Accès à Internet
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Sécurité 24H/24
Aliments et Boissons
  • Bar