Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Mayan Monkey Hostel Cancún

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
  • Emplacement parfait
  • Personnel merveilleux
  • Fantastique propreté
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Description de l’établissement

Welcome to the newest hostel in Cancún! Mayan Monkey Hostel Cancun offers a new standard in an astonishing location 2 min walk to the beautiful white sand beach! The hostel features a floating pool and a huge bar with an amazing lagoon view, a cosy hangout area were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish. We can also help you with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Continental breakfast is served daily from 7:30-10:00 am. One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast.

Right at the Hotel Zone, located where all the big resorts and party are at. By the lagoon, across the street from the beach. In addition,. you can also visit other famous attractions of the city such as Mercado 28, Olímpico Andrés Quintana Roo and the Planetarium of Cancun, amongst other important attractions of our city.

Beautiful brand new rooms, we have dorms fitting 6, 8, 10 and 12 people (all of them with two ensuite bathroom, except for the 6 bed-dorm which has one). Every bunk bed with a privacy curtain, bed lamp and USB plug, big locker with a plug inside as well. Private bedrooms for two people available, all ensuite bathroom.

Mayan MonkeyHostel Cancun Policies and Conditions:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A deposit of $50 USD will be charged at the time of check-on for all reservations in Private rooms. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.
Payment upon arrival by CASH. No credit cards accepted.

Taxes and fees not included.
Continental breakfast Included
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.1

  • Sécurité 9.4

  • Emplacement 9.6

  • Personnel 8.7

  • Atmosphère 8.9

  • Propreté 9.0

  • Les facilités 9.1

Derniers avis

  • 10.0


    30 jui 2019
    Super place !!
    Canada, Homme, 18-24
  • 10.0


    04 jui 2019
    Auberge de jeunesse au top ! Super ambiance, magnifique vue sur la lagune avec terrasse, bar et piscine. Le personnel est gentil, serviable et vraiment sympathique ;) Les chambres et les espaces communs sont modernes et bien équipées (casier, climatisation, rideau pour les lits, prises, lampes de chevet). Le seul point négatif est qu’il manque un ballet-brosse pour les toilettes En gros, si vous êtes en train d'hésiter devant votre écran, arrêtez et allez-y !
    Suisse, Groupe de femmes, 18-24
  • 10.0


    22 avr 2019
    +Festif mais vraiment plaisant. Bon c’est Cancun donc partout on accueille des jeunes fetards mais c’est bien insonorisé donc le sommeil était ok. Les lits fermés sont géniaux pour l’intimité j’ai adoré. Près de tout, 10min de marche des clubs et magasins. La vue du coucher du soleil est magnifique et paisible. Piscine la bienvenue!! Très propre et personnel très amusant et serviable! -L’air climatisé est vraiment dans le fond j’en suis tombée malade ma dernière nuit la bas!
    Canada, Femme, 25-30
  • 10.0


    15 avr 2019
    Best Hostel I haver been to! Staff is super friendly! I totally recommend!
    Portugal, Femme, 18-24
  • 9.7


    26 mar 2019
    Really cool Drink expensive when you can buy everything at the store just in front Beach at 1 min walking
    Canada, Femme, 31-40
  • 9.4


    14 oct 2019
    Very nice hostel, with a perfect location. It's the place to be. Not really busy at this time so the ambiance wasn't great, but I think than during the best season should be awesome at this place. I definitely recommend it See you next time!
    France, Homme, 25-30
  • 8.6


    25 oct 2019
    Très bien localisé, très près d’une belle plage et du centre de Cancun. Il y a aussi de bons restaurants à proximité. Le personnel est correct, ni plus ni moins. L’endroit est vraiment très jolie et bien aménagé. Le déjeuner est complet. Seul point négatif, la musique est forte et joue très très tard.
    Canada, Femme, 25-30
  • 8.6


    18 oct 2019
    Dont get me wrong, everything was nice there and what you see in the pictures is what you get. If you need help from the staff, don’t get your expectations too high tho. They only offered me a tour to Isla Mujeres but I wanted to go on my own. Plus, there were no maps of the area... It can be a lil challenging if you’re alone. Towels are included, but got mine 2 days late. I had my own, but dont relay on it too much. You can get an upgrade for the breakfast (omelet) if you pay 3US, which is nice
    Canada, Femme, 18-24
  • 8.6


    11 jui 2019
    Grande auberge, bonne ambiance, les dortoirs sont très agréables et les lits confortables.
    France, Femme, 25-30
  • 8.0


    02 jun 2019
    Nice hostel close to the main street. Although that’s not a place to relax and go to sleep early. Also, the girl at the front desk didn’t want ti help us that much when we were asking her questions. Plus, there was a mistake on their system so I had to move to another bed cause it was already taken by someone else.
    Canada, Femme, 18-24
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Parking gratuit
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • Serviettes incluses
  • WiFi gratuit
  • Accès par carte magnétique
  • Adaptateurs
  • BBQ
  • Casiers
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • fer/planche à repasser
  • lampe de lecture
  • Micro-ondes
  • Parking
  • Parking pour vélos
  • Salle commune
  • Sèche-cheveux
  • Terrasse en plein air
  • télévision par câble
  • Ustensiles de cuisine
  • ventilateur de plafond
  • Accès à Internet
  • Dernières arrivées
  • Distributeur de billets
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Service de fax
  • Sécurité 24H/24
  • Transferts Aéroport
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Distributeurs automatiques
  • Repas disponibles
  • Restaurant
  • Théière/cafetière
  • Babyfoot
  • Jeux de plateau
  • Salle de jeux
  • Wifi