Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 2 jours en avance pour bénéficier de l'annulation sans frais.


899 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
Voir tous les commentaires

Description de l’établissement

Mallki Hostel is your home away from home in the beautiful city of Cuenca, offering a relaxed and comfortable environment to meet fellow backpackers and travellers.
Our British-Ecuadorian hostel is perfectly located to explore all that Cuenca has to offer. Just 5-10 minutes’ walk away you can find the main square, historic centre, markets, football stadium, river walks, parks, bars, cafes and restaurants. We are close enough to walk, but far enough away for a peaceful night’s sleep.
Our shared dorm rooms feature cosy, curtained beds for your comfort and privacy, and power outlets inside the lockers so you can leave your devices charging safely overnight or during the day.
With our 24 hour reception and free bag storage for guests, you can wait for your bed or your bus in our common areas, which include a cosy reading nook, a balcony and beautiful garden. (Please let us know if you will be arriving early.)
We have loads of information and advice about hiking routes in the nearby, picturesque, Cajas National Park, and rubber boots to protect you from the mud. We also have some camping equipment available for rent.
Check in : 1pm. Check out : 11am. Please contact us to enquire about early check in or late check out and let us know if you will be arriving early.
Payment by cash or PayPal only – to be made on arrival
•Beds with curtains
•Lockers with charging outlets for peace of mind (padlocks available to buy from reception)
•Breakfast included (vegan option available)
•Friendly owners with excellent local knowledge
•Fully equipped open kitchen
•Fresh organic vegetables for sale
•Free WiFi throughout the property
•Smoke shop (tobacco / filters / papers)
•Table football
•Excellent location
•24 hour reception
•Boots to borrow for Cajas National Park
•Camping equipment for hire
•Recommended list of vegetarian / vegan restaurants in the city
•Hot water
•Laundry service
•Book exchange
•Information about Cuenca / Cajas National Park /
•Hair dryer

Pet friendly.
Pets are allowed in private rooms and common areas with their owners. Ask at reception for pet-sitting services. Voir le règlement intérieur

Vérifier la disponibilité

Commentaires et notes

  • Bon rapport qualité/prix 9.4

  • Sécurité 9.6

  • Emplacement 9.7

  • Personnel 9.6

  • Atmosphère 9.3

  • Propreté 9.1

  • Les facilités 9.3

Derniers avis

  • 10.0


    22 fév 2021
    FR ; superbe accueil, très bonne ambiance et chambre propre, proche du centre ville, je recommande. Covid 19; Auberge toujours ouverte EN ; very good atmosphere and clean room, close to the city center, I recommend. Covid 19; Hostel Still Open
    France, Homme, 18-24
  • 10.0


    15 déc 2019
    Excellent séjour au Mallki Hotel, adresse à recommander ! Bien situé, bonne ambiance, super petit dej, le gérant et don staff sont très sympas et de bon conseil pour visiter la ville et les environs.
    France, Un couple, 41+
  • 10.0


    21 sep 2019
    Everything was perfect !! Thanks again guys !
    France, Homme, 31-40
  • 9.7


    30 mai 2019
    Super séjour à Mallki Hostel, les volontaires sont super sympa, le gérant à de super conseils sur le parc Cajas et il fait de délicieux pancakes pour le petit déjeuner. Ambiance est super, il est très facile de discuter avec les autres voyageurs. Le soir les volontaires font un peu de musique et chante, l'endroit est très chaleureux. L'emplacement est proche du centre, les douches sont chaudes et le Wi-Fi marche bien. Je recommande fortement !
    France, Femme, 25-30
  • 9.4


    09 jun 2019
    2ème fois que je m'arrête dans cette auberge!
    France, Femme, 25-30
  • 9.4


    09 jun 2019
    Super hostel à 10min à pied du centre historique, avec bon petit déjeuner, lit confortables avec rideaux et personnel super sympathique et serviable! Muchas gracias par todo!
    Suisse, Femme, 25-30
  • 9.1


    05 jun 2019
    Auberge très sympa, bien placée par rapport au centre ville. Les espaces communs sont agréables, les propriétaires très aidant, notamment pour visiter le parc Cajas. Petit bémol sur le confort des lits... Mais le petit-déjeuner est très copieux et excellent. Bref, on se sent bien dans cette petite auberge.
    France, Femme, 18-24
  • 8.6


    06 sep 2019
    The location of Mallki hostel was great, very close to the centre and with a big supermarket within walking distance. I also really appreciated the curtains on the bunk beds, but it gets pretty cold at night and it's not always possible to get an extra blanket. The showers were boiling hot, to the extent that it was basically impossible to stand in there. The atmosphere however was nice, there's a big table in the dining room where everyone sits for (free, very nice) breakfast. Very chill hostel
    France, Un couple, 25-30
  • 8.0


    19 jan 2020
    Bonne auberge dans l’ensemble, il manque juste quelques équipements pour faire la cuisine, et le petit déjeuner est simple, 3 pancakes et à peine un peu de fruits, pas de jus, pas d’œufs, pas de pain.. Je recommande quand même.
    France, Femme, 25-30
  • 4.6


    07 jui 2019
    This hostel is not clean. There is a lack of equipment in the kitchen, often dirty. Stoves are full of oil and fat, never cleaned up. At the 1st floor, only one bathroom for 2 dorms (broken window). There are only 3 toilets for all, not enough. Rooms are too cold at night. Staff is helpful and nice, this is the only positive point for us. Although we travel in many hostels in the world, this one was the worst we stayed in. Colourful paintings and  « good vibes » do not excuse mess and dirt...
    France, Un couple, 25-30
Voir tous les commentaires

Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • accessible aux personnes à mobilité réduite
  • Adaptateurs
  • BBQ
  • Casiers
  • Coffre-fort
  • Cuisine
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Lave-linge
  • Micro-ondes
  • Parking
  • Parking pour vélos
  • Salle commune
  • Sauna
  • Sèche-cheveux
  • Sèche-cheveux à louer
  • Tableau d'offres d'emploi
  • Terrasse en plein air
  • télévision par câble
  • Accès à Internet
  • Dernières arrivées
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Service postal
  • Serviettes à louer
  • Sécurité 24H/24
  • Transferts Aéroport
Aliments et Boissons
  • Bar
  • Supérette
  • Théière/cafetière
  • Babyfoot
  • DVD's
  • Jeux de plateau
  • Salle de jeux
  • Wifi