Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation

Hug Hostel Rooftop

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
  • Emplacement parfait
  • Personnel excellent
  • Excellente propreté
Voir tous les commentaires

Description de l’établissement

'We recently moved from our old hostel known as “Hug Hostel” to a new location under the name “Hug Hostel Rooftop” with bigger and more modern facilities including more than 100 beds.

Recently, we have been awarded the HOSCARS award for 2019 for 'The Most Popular Hostel in Chiang Mai”.

We have also received the HOSCARS award for 2016 and 2017 for “The Most Popular Hostel in Chiang Mai”.

At Hug Hostel Rooftop you can find a great social atmosphere and a reception which is available 24/7. Here you get to meet fellow backpackers and socialize at our rooftop bar where you can enjoy regular parties as well as a stunning view of Doi Suthep Mountain.

In more than 2000 reviews between our old and new branch we received a 90% approval rating from our guests. We offer both a great open atmosphere and the possibility to party the night away on our rooftop terrace where you can enjoy drinks, music, and the company of fellow travelers. Meanwhile, we always make sure to create a balance between party and day trip tour guests, so that guests who attend our parties do not disturb those who are sleeping in the rooms. This way all our guests can wake up fresh and rested in the morning to enjoy our various day trip offers, such as cooking classes, Elephant Sanctuary visits or jungle trekking, for an unforgettable stay in Chiang Mai. We also make security our main priority so our guest always feel safe and comfortable during their stay.

Located at the heart of the old city at Chang Phuak Gate, nearby Saturday and Sunday night market, our hostel is on the main road just around the corner from some of the most famous street food stalls of the city, such as the Lady with the Cowboy hat or the popular Khao Soi Khun Yai, where you can taste traditional northern curry noodle soup. The hostel is also only a 5 minute walk away from the popular North Gate Jazz Bar and a 15 minute walk from Warorot market. If you want to enjoy the nightlife of Chiang Mai you can do so at one of the most well-known clubs of the city, Zoe in Yellow, which you can reach within 10 minutes. Other tourist spots, such as the Three Kings Monument, Wat Chedi Luang and Tha Pae Gate are also in close proximity to the hostel and can easily be reached by foot.

At Hug Hostel Rooftop you will find comfortable beds in air conditioned dormitories and private rooms as well as clean and spacious bathrooms where you can enjoy hot showers and enough space for you to get ready for the day. We also have a restaurant on site which offers delicious breakfast, Thai food, coffee and smoothies. We use a key card access system to make sure that you can always feel safe and comfortable even if you are not at the hostel, so you can enjoy your day trip or your night out in the city.

All of the private rooms come with an en-suite and the dorm rooms are furnished with bunk beds and comfy mattresses with linens. Each bed comes with a private reading light, power socket and a big locker where you can store your belongings. You can find a spacious shared bathroom on every floor and towels are available for rent at the reception.

Let our Guests say it all:

“The Rooftop Party was awesome, we spent a great time meeting other backpackers and socializing with them. The beer was cheap, what a stunning view from the rooftop, we were able to see doi suthep mountain clearly from the rooftop terrace. Rooms were clean and very quiet, couldn't hear any noise from the rooftop party or from anywhere. I was able to sleep well, A/C temparature was nice. Bathrooms were clean. Staff were friendly and helpful. Overall, it's a nice hostel to stay in Chiang Mai.”

“Super nice Hostel! It was very cheap and you had all you need. You got a restaurant, a room with PCs, a bar at the top, even a tourist information. The hostel is central. The staff is nice and the hostel is clean. I think for this price it was the best hostel I've been to in Thailand.”
. Voir le règlement intérieur

Vérifier la disponibilité

Commentaires et notes

  • Bon rapport qualité/prix 9.2

  • Sécurité 9.2

  • Emplacement 9.2

  • Personnel 9.2

  • Atmosphère 8.9

  • Propreté 8.7

  • Les facilités 8.9

Derniers avis

  • 9.7


    26 jan 2019
    Fue realmente agradable este hostal, el rooftop tiene una vista increíble, el personal es encantador y muy servicial.
    Colombie, Femme, 18-24
  • 9.4


    05 mar 2019
    Excellent emplacement à quelques mètres de la vieille ville et tout près d'un night market. Personnel très sympa et possibilité de réserver transports, treks, sorties à la journée... Salle commune agréable. Dortoirs avec grands casiers, très grandes salles de bains à chaque étage. Possibilité de manger sur place.
    France, Femme, 31-40
  • 9.4


    30 nov 2018
    Clean, nice hostel with a great cafe and rooftop bar! It was really busy and easy too meet new people as a solo Traveller, plus there’s a nice food market just around the corner. You can also book tours via the hostel. Would have liked some curtains but otherwise everything was great :)
    Suède, Femme, 18-24
  • 9.4


    10 nov 2018
    Great place, close to the old city. Amazing atmosphere, got to meet so many people at the rooftop bar. It's super clean and the staff is really nice. You can book tours directly with them. Don't miss out on the elephant one, you won't regret it !!
    France, Femme, 18-24
  • 8.0


    03 avr 2019
    Good hostel in Chiang Mai. The cafe has really good food and the location is alright. Great AC.
    Canada, Femme, 18-24
  • 7.4

    Très bien

    10 mai 2019
    Le personnel était très accueillant. L'ambiance est bonne, mais si vous voulez dormir tôt, évitez les chambres à l'étage, proche du rooftop ... La chambre privée est tout à fait correct, mais les murs ne sont pas très propres (des insectes sont écrasés un peu partout sur les murs). La climatisation fonctionne bien, la literie est bonne. L'hôtel est proche de la ville intra-muros.
    France, Un couple, 18-24
  • 7.4

    Très bien

    03 fév 2019
    J’ai réserver dans une chambre pour 4 personnes seulement et ce n’etait aucunement représentatif de la photo sur le site...
    Canada, Femme, 18-24
  • 6.9


    09 mar 2019
    For the price it’s ok but nothing more. I didn’t like the shared room, very dark and not clean. It was not the best hostel in Chiang Mai.
    Allemagne, Femme, 18-24
  • 6.0


    09 déc 2018
    I would say it’s an hostel without any particular charm! Location ok, cleaniness too. The rooftop bar is nice! the italian barman that serve us was really friendly. Other than him, the staff gave us the impression they did’nt care. Two guys at the reception were always looking at their phone and would barely look at us when we had questions. Go somewhere else...
    Canada, Un couple, 25-30
  • 5.4


    18 nov 2018
    Hug hostel est très beau de l'extérieur, mais notre dortoir était très sale (déchets sur le sol, poussière...) le drain de l'une des douches était bouché, et l'eau chaude ne fonctionne pas partout, et lors de notre séjour il n'y avait plus de serviettes disponibles. La réception ouverte 24/24 ne l'est en fait pas totalement, nous avons trouvé le réceptionniste endormi caché sous une couette. Malgré nos plaintes, auprès du personnel rien n'a été fait pour améliorer les choses.
    France, Groupe de femmes, 18-24
Voir tous les commentaires

Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Parking gratuit
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Casiers
  • Climatisation
  • Douches chaudes
  • lampe de lecture
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Salle commune
  • Terrasse en plein air
  • télévision par câble
  • ventilateur de plafond
  • Accès à Internet
  • Distributeur de billets
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Restaurant
  • DVD's
  • Jeux de plateau
  • Salle de jeux
  • table de billard
  • Wifi


  • 2019

    1er, Les Hostels Les Plus Populaires Chiang Mai