Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 4 jours en avance pour bénéficier de l'annulation sans frais.

Très bien

671 Revues
  • Emplacement parfait
  • Personnel merveilleux
  • Impressionnante propreté
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Description de l’établissement

Cancun Hostel Natura is all new built!

The guest will also have a discount in the Natura Restaurant, just downstairs!

You don't have to pay expensive taxis to and from the clubs, its walking distance.

We are 300 meters from Cocobongo and the party center, we are 100 meters from the beautiful Beach from Cancun, we have bus stop 50 meters from the hostel, Restaurant, Drug Store, Convenient Store and a Bar by the Hostel, we give you linens when you arrive free of charge, and 24 hour security.

We have our own 'in-house' PADI Scuba Diving Instructor offering the best prices and service in Cancun, for those looking for a bit more adventure in their travels.

Also important, please note:

Cancellation policy: the deposit is not refundable and in order to not charge any penalty. cancellation must be done 72hrs before arrival.

Check in from 3 pm to 12 am.
Check out before 12 pm.

Payment upon arrival by cash, credit cards or debit cards.
Taxes included.
No curfew.

*If you pay with a Debit or Credit Card you will be charged 10% extra of the total amount due to the Bank Comision and Tax*. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 7.7

  • Sécurité 8.2

  • Emplacement 9.3

  • Personnel 8.0

  • Atmosphère 7.9

  • Propreté 7.2

  • Les facilités 7.4

Derniers avis

  • 10.0


    11 mar 2022
    Perfect stay in the Natura Hostel ++ location —> close to the beach and the clubs +++ staff —> very friendly staff, always ready for parties and share with hosts Thank you very much, I will come back for sure Sabri
    France, Femme, 31-40
  • 10.0


    01 mar 2022
    Franchement c’est mon premier voyage seule, et je me suis sentie hyper accueillie et à l’aise. Le personnel est super sympa. L’endroit est vraiment top et la plage à côté est magnifique avec pas trop de monde.
    France, Femme, 18-24
  • 10.0


    23 fév 2022
    Très bien, je recommande à 100%, le personnel est très sympa
    France, Homme, 25-30
  • 9.1


    24 mai 2022
    It was a nice place to stay for 2 nights, the staff was friendly, especially Rodrigo ! The restaurant downstairs is very good + you have 15% off ! The rooftop is perfect to relax after hungover :)
    France, Femme, 18-24
  • 9.1


    08 avr 2022
    Très bien situé! Tout est à distance de marche, l'accès à la plage comme le cœur de la stripe. Le personnel était très accueillant. Le seul bémol concerne les lits où l'ont sent qu'ils ont du vécu.
    Canada, Homme, 31-40
  • 8.9


    04 jan 2022
    Perfect for alone people, nice people work there and the beach just beside is so beautiful with big wavez
    Canada, Femme, 18-24
  • 7.7

    Très bien

    25 mai 2021
    Chambre minuscule et auberge pas très propre dans l’ensemble. Mais il y a un chouette rooftop avec la cuisine et des hamacs. Très bien située (5min a pieds de la plage et des boites de nuit)
    Belgique, Groupe de femmes, 18-24
  • 5.7


    18 mar 2022
    Don't trust the pictures, you're not standing on the beach side but on the road side, with 50 meters hight buildings around you and the sound of the cars passing all day and all night. The pictures are real (no more sand of the rooftop though) but dishonest. I booked for 3 night and stayed 1. No refund for 1. Nice staff, cheap comparing to the other options of Zona hotelera. Good option for a springbreaker. Bigger advice: just don't go to cancun's Zona Hotelera. Worst place I've ever been.
    France, Groupe d'hommes, 31-40
  • 5.4


    11 jan 2022
    Dear all, I need to be honest and I am very desappointed about this hostel. I was expecting a clean and calm hostel. On the opposite way, It was so noisy all , Customers doing parties on the terrace in the middle of the night with no respect to others. On the top the cleaness was so so. The only good thing was the location. I am sorry to tell that review but it is true.
    France, Homme, 31-40
  • 4.9


    23 avr 2022
    The location is great but I've never seen a place as dirty as this. There was no soap and no towels in our room and no fitted sheets on our bed (we were direct on the mattress There was a Bunch of hair at the bottom of the shower and than a huge crust of dust onto the ceiling fan...The kitchen upstairs was super dirty. The breakfast was literally 2 toast and scrambled eggs and the volunteers were making a vegetable omelet with fruits for them right beside us that looked amazing compare ours
    Canada, Femme, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • WiFi gratuit
  • Adaptateurs
  • BBQ
  • Casiers
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Douches chaudes
  • fer/planche à repasser
  • lampe de lecture
  • Micro-ondes
  • Salle de sport
  • Serviettes non incluses
  • Sèche-cheveux
  • Terrasse en plein air
  • Ustensiles de cuisine
  • ventilateur de plafond
  • Accès à Internet
  • Distributeur de billets
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Serviettes à louer
  • Sécurité 24H/24
  • Transferts Aéroport
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Restaurant
  • Théière/cafetière
  • Jeux de plateau
  • Wifi