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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Cancellation policy of no refund on the booking deposit or booking fee (where applicable) for a cancellation, no show or reduction in numbers of nights stay.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
7.3

Très bien

863 Revues
  • Formidable emplacement
  • Personnel merveilleux
  • Bonne propreté
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Description de l’établissement

Welcome to Happy Guest House

Happy Guest House is a popular accommodation owned by a Cambodian family whom provide all guests with excellent hospitality, honesty, and sincere friendliness. The owner of Happy Guest House speaks excellent English, French and Vietnamese. Happy Guest House is designed for the traveler who wants the comfort of a nice and clean guest house at a reasonable price. Happy Guest House has the atmosphere of homely stay while you are away from home.

Our guest house is centrally located just off the main road on a quiet and safe street. (15min walk to the old market/Pub Street) The surrounding area has many guest houses, ATMs, Marts, Restaurants, BBQ areas, Gym, massages, and salons. If you are hot from a long day of exploring Siem Reap, relax and enjoy a swimming pool that is less than 1 min walk from our guest house for only $3 for the entire day!

* Free Wi-Fi
* Free computers in lobby
* Free City and temples map
* Free Water on arrival and check out day

Services offered by Happy Guest House
1. Restaurant start from 6:00am-10:00pm
2. Bicycle/ Electric bike/ Motorbike Rental
3. Transportation arrangement
4. Taxi arrangement
5. Bus/Boat/Air ticket information and reservation
6. Laundry Service 1kg= $ 1.00
7. Oversea Call 1mn = $ 0.25
8. Massage
10. Tour Reservation (including unique Happy Guest House discounts)
11. Temples Tour information and Transportation Rate (Share Tour or Private tour)
12. Experiences Guide reservation : English, French
13. Visa arrangement
14. Money Exchange
15. Printing 1 paper = $ 0.15

Please Note: ***Pick up service information***
• Airport: transportation is free but need to pay $1.5 for the airport entrance fee
•Bus station: bus company’s name, departure time, departure place
•Boat station ( 15km away from town) Fees : $4/ tuk tuk

For guests who kindly give the job to our drivers who pick you up from any stations, our driver will free of charge for the all pick up service from any place.
Please do let us know your arrival time information if you may need pick up service from our property!!


BEWARE TUK SCAM!
Other guest houses pay Tuk Tuk drivers a commission to take you to their hotel, usually because they are far away out of town. Tuk Tuk drivers often give out false information to try and convince travellers to stay somewhere else, for example they may say that this hostel is full. They may also try and claim that there is a second happy guesthouse - there is only ONE happy guesthouse. We offer a Free pick up service, please contact us with your arrival details by bus, boat or airplane and we will have free transport ready and waiting for you at any time of the day or night. Once you have booked just look out for the sign with your name on it!


Please feel free to contact us for any inquiries
CHHORPOAN family and staff Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 6.5

  • Sécurité 8.5

  • Emplacement 8.0

  • Personnel 8.0

  • Atmosphère 6.5

  • Propreté 6.5

  • Les facilités 7.0


Derniers avis

  • 9.1

    Superbe

    06 nov 2016
    Très bon Guesthouse, bien situé!! Nous y sommes restés 6 nuits en chambre double et tout était bien!! La nourriture est bonne mais le service un peu lent au restaurant!
    Canada, Un couple, 18-24
  • 8.0

    Fabuleux

    24 nov 2017
    Les chambres ne sont pas toutes pareilles, celles de l'étage sont plus spacieuses, moins bruyantes et plus lumineuses, pour le même prix. Notre chambre climatisée était propre, la literie confortable, et l'eau chaude disponible à toute heure. L'auberge est assez proche du centre touristique. Le service de restauration est long, il est préférable de manger à l'extérieur. Le personnel n'est pas toujours accueillant mais est disponible pour les réservations de transports.
    France, Femme, 41+
  • 6.9

    Satisfaisant

    08 déc 2017
    Je suis venue dans cette auberge avec un ami, nous avions partagé une chambre pour près d'une semaine. La chambre dispose de deux lits simples, pas très confortables et les oreillers non plus. Le personnel est sympathique et souriant ( mais pas tous... ) cependant dans l'ensemble ça allait. La guest possède une grande terrasse où l'on peut dîner et se poser pour avoir la connexion wifi. Etant donné le surplus de plantes arrosées tous les jours, avec l'eau stagnantes, attention aux moustiques.
    France, Femme, 18-24
  • 6.9

    Satisfaisant

    07 nov 2016
    Nous avions réservé une chambre de "luxe" a 12 dollars, c est à dire une chambre avec 2 lits, internet et de l eau chaude dans la salle de bain. A l arrivée, ils nous ont donné une chambre sans fenêtre, sans internet et sans eau chaude... après réclamations, nous avons enfin eu la chambre avec les options réservées. Chambre très propre qui nous a parfaitement convenue. Mais certains membres du personnels sont peu enclin au service et à l amabilité ( plats oubliés 2 × ). Clientele francophone.
    France, Femme, 31-40
  • 5.7

    Note

    27 avr 2019
    Completely dissatisfied with this Guest House ! I was supposed to spend 3 nights but at the end of the first one I decided to leave. Bed infested with bed fleas I woke up with stings all over my body the next day ! The sheets weren't clean, there were little blood stains on them. I also had to pay a surcharge to have air conditioning in my room ($3/night, very expensive). You can find much better next door and for less !
    France, Femme, 18-24
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Les facilités

Gratuit
  • Accès gratuit à Internet
  • Draps inclus
  • Parking gratuit
  • Plans de ville gratuits
  • Serviettes incluses
  • WiFi gratuit
Général
  • BBQ
  • Casiers
  • Climatisation
  • Coffre-fort
  • Douches chaudes
  • Echange de livres
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Salle commune
  • Sèche-cheveux
  • Sèche-cheveux à louer
  • Terrasse en plein air
  • télévision par câble
  • ventilateur de plafond
Services
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Service postal
  • Sécurité 24H/24
  • Transferts Aéroport
  • Visites guidées/Information touristique
  • Échange de devises
Aliments et Boissons
  • Bar
  • Repas disponibles
  • Restaurant
Divertissement
  • Wifi


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