Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation

Hanoi Brother Inn & Travel

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.


928 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
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Description de l’établissement

Hanoi Brother Inn is perfectly located in the very heart of Hanoi's Old Quarter (21 Bat Dan, Hoan Kiem, Hanoi), offering you one of the most convenient places to stay in Hanoi. With less than a 7 minute walk to the Night Market, and around a 10 minute walk to Hoan Kiem Lake or Dong Xuan Central Market, you can have easy access to restaurants, nightlife and historical sites in a blink.

Built of young, friendly and easy-going people with experience in hospitality. We always listen and try to answer all of your questions. We have exceptional staff that have drawn much praise and repeat business. Please come and find out for yourself why we are the first choice in Hanoi Old Quarter.

***Property Policies and Conditions***
1).Cancellation Policy:
- If cancellation/amendment is made 48 hours prior to your arrival date, no fee will be charged.
- If cancellation/amendment is made within 48 hours, including reservations made within 48 hours of your arrival, 1st night's room rate and tax will be charged
- In case of no-show, 100% room rate and tax will be charged.
2).Our check in time is after 2pm and check out time is before 12 noon.
3).We accept credit card and cash payment upon arrival.
4).Guest is advised to contact with hotel before arriving and supply expected arrival time. Airport pick up service is available.

Recently, there are many SCAM PEOPLE pretend our staff. They usually stand in airport or outside of hotel. They will create a reason to cheat and take you to another hotel with bad service to get commission.
So if you book our airport pick up service:
- Do not listen to anyone who has no placard under your name. Only follow driver who has your name.

If you don't book our airport pick up service or come from other area:
- Do not trust anybody outside of hotel. Please come to hotel's lobby to see our reception. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.9

  • Sécurité 9.4

  • Emplacement 9.8

  • Personnel 10.0

  • Atmosphère 8.0

  • Propreté 9.2

  • Les facilités 8.8

Derniers avis

  • 10.0


    28 sep 2018
    Le personnel est vraiment très attentionné et serviable. Auberge à recommander.
    France, Un couple, 25-30
  • 10.0


    04 fév 2018
    Thanks Hai for your warm welcome! Everything was perfect we spent some days here and they also give us good advices for a trip in halong Bay
    France, Homme, 25-30
  • 10.0


    08 nov 2017
    I stayed 3 nights in Brother Inn and had a very good time here. The staff is super friendly and welcoming, the dorm is nice and secured with lockers under each bed, everything is very clean and the free breakfast is really good, you can choose from a large selection of dishes, all very good and tasty. I booked with Hai 2 tours in Hanoi and Sapa, both very good! If you have a problem, you can count on them, they are very attentive and reactive, always making sure you feel good and are happy.
    France, Femme, 31-40
  • 10.0


    16 jui 2017
    Basically all what you want from an hostel. Beds were clean, you could lock your backpack. Hot water in the shower. But the best part is the staff that is very helpfull. They give good advice And help you even when you left. Philips did advice me a lot. Best staff I had in Vietnam for all my 26 days trip.
    Canada, Homme, 25-30
  • 10.0


    12 jan 2017
    Great hostel, perfectly located in the old city, clean and quiet rooms with curtains and lockers for the bed. Not a party hostel which I what I wanted! But very friendly vibe. Breakfast is provided every morning Best part is the team, always available to help you, give you tips about Hanoi. Also, they can help you book your trips in north Vietnam , I booked a 3 days trekkkng to Sa pa with Tony, perfectly organised with transport, accommodation in a local family and food. Highly recommended!
    France, Homme, 25-30
  • 9.7


    02 déc 2017
    Nice stay thank you
    Canada, Homme, 41+
  • 9.4


    05 mar 2018
    I booked a night at this hostel. When I arrived they send me at one of the other hostel that they own (friends Inn and travel). It was one of the best hostel that I stayed on Vietnam for the last month. The beds are so nice and the dorm is really clean. Breakfast is good and the staff is super nice and helpful. You should go there if you stay in Hanoi.
    Canada, Femme, 18-24
  • 8.3


    31 oct 2016
    trè bon hôtel. Bien situé dans le centre historique de Hanoï. Personnel très sympa et disponible. Chambre propre. Idem pour la salle de bain. Bémol: le matelas dur comme tous les matelas vietnamien qui se respectent. Le receptionniste le jour de notre départ qui nous à orienté à la mauvaise gare routière malgré nos objections (on a finit par se dire qu'il avait raison): résultat on a pas eu notre car pour Cat Bá. Pas grave. Du coup on a testé le train et rencontré des allemands super sympa.
    France, Femme, 25-30
  • 7.7

    Très bien

    27 jun 2017
    Just sad that there is non propre common area.
    Suisse, Homme, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • WiFi gratuit
  • Adaptateurs
  • Climatisation
  • Douches chaudes
  • Echange de livres
  • Lit d'enfant disponible
  • Sèche-cheveux
  • Téléphones à carte
  • télévision par câble
  • Accès à Internet
  • Dernières arrivées
  • Distributeur de billets
  • Equipements de blanchisserie
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Service de fax
  • Service de réveil
  • Service postal
  • Sécurité 24H/24
  • Transferts Aéroport
  • Visites guidées/Information touristique
  • Échange de devises
Aliments et Boissons
  • Bar
  • Café
  • Restaurant
  • Wifi