Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation from the group must be notified at least 28 days prior to arrival to receive a full refund less the 12% non-refundable deposit already paid.

Final numbers can be adjusted, up or down, up to 28 days prior to arrival date. Increases are subject to availability and will be charged at the current applicable rate. Should the number in the group or nights of stay drop below the original booking, refunds will be as detailed in the cancellation conditions below. The rate may also be reviewed at Euro Hostels discretion.

If any of your group fail to arrive, without notification, on the arrival date then the bed will automatically be charged as a non-arrival for all nights of the stay and there will be no refunds.

If the group falls below our minimum group level of 6 guests due to cancellations or non-arrival then Euro Hostel Ltd will withdraw any group discounts and then the current advertised rate on Euro Hostels website will be applied to the booking.

In the event you wish to cancel your booking the following conditions apply to the total value of your group reservation:

More than 28 days prior to arrival - Full Refund (excluding deposit)
Within 3-4 weeks - 100% Cancellation charge will apply
Within 2-3 weeks - 100% Cancellation charge will apply
Within 1-2 weeks - 100% Cancellation charge will apply
Within 1 week - 100% Cancellation charge will apply

Additional Terms and Conditions

A Group is classified as a party of 6 guests or more.

Any group 6 people or more are required to inform us prior to making a reservation by emailing newcastle@eurohostels.co.uk or by telephoning 08454 900 371. We allow a certain number of Stag and Hen Groups, golfing trips, football trips etc but once our designated number is exceeded we reserve the right to refuse any groups either at the time of enquiry, pre-reservation, after the reservation has been made or even upon arrival. By accepting these Terms and Conditions you are assuring us that you have received an email from our reservations team permitting your group reservation and that you are a group of 6 or more guests.

A group reservation remains as provisional until a non-refundable deposit amounting to 12% of the total booking value has been received by Euro Hostels Ltd. Once this deposit has been received the group reservation becomes guaranteed and subject to our Group Terms and Conditions. Euro Hostels Ltd reserves the right to cancel any booking with a provisional status once reasonable efforts have been made to contact you, this is normally no longer than 7 days. At this time you may be asked to sign and return a Group Contract.

Once the deposit is received a Confirmation clearly stating the deposit paid will be forwarded to you and will also act as your receipt. A pro forma invoice for the balance of the payment will also be forwarded to you at the time of the deposit payment. The remaining 88% of the total fee must be received by Euro Hostels Ltd no later than 28 days prior to arrival. Please allow an extra 5 working days prior to the payment due date for a cheque payment to clear. Euro Hostels Ltd accepts no responsibility for chasing payment of the balance.

If the remaining balance is not received 28 days prior to arrival Euro Hostels Ltd will endeavour to contact you. In the event you cannot be contacted, usually within 1 week, then the group reservation will be cancelled and the 12% non-refundable deposit will be retained by Euro Hostels Ltd.

A final rooming list and arrival time should be provided to Euro Hostels Ltd 28 days prior to your arrival. Should the numbers in the group fall below the confirmed number then the cancellation conditions below may apply and the rate quoted may be reviewed at Euro Hostels discretion.

Should you be asked to return a Group Contract, the details on the Group Contract are confirmed and guaranteed by both parties upon signature from the nominated group leader and a representative of Euro Hostels Ltd.

Groups containing children (5 years 15 years) should be accompanied with the following adult supervision levels. If these levels are not met prior agreement, in writing, with Euro Hostels Ltd must be attained:

Up to 10 children - 2 Adults
Up to 20 children - 3 Adults
Up to 30 children - 5 Adults
Up to 40 children - 6 Adults
Above 40 children - Agree levels direct with hostel management

Groups containing youths (16 and 17 year olds) should be accompanied with the following adult supervision:

Up to 10 youths - 1 Adults
Up to 20 youths - 2 Adults
Up to 30 youths - 3 Adults
Up to 40 youths - 4 Adults
Above 40 youths - Agree levels direct with hostel management


Cancellations

Any cancellation from the group must be notified at least 28 days prior to arrival to receive a full refund less the 12% non-refundable deposit already paid.

Final numbers can be adjusted, up or down, up to 7 days prior to arrival date. Increases are subject to availability and will be charged at the current applicable rate. Should the number in the group or nights of stay drop below the original booking, refunds will be as detailed in the cancellation conditions below. The rate may also be reviewed at Euro Hostels discretion.

If any of your group fail to arrive, without notification, on the arrival date then the bed will automatically be charged as a non-arrival for all nights of the stay and there will be no refunds.

If the group falls below our minimum group level of 6 guests due to cancellations or non-arrival then Euro Hostel Ltd will withdraw any group discounts and then the current advertised rate on Euro Hostels website will be applied to the booking.

In the event you wish to cancel your booking the following conditions apply to the total value of your group reservation:

More than 28 days prior to arrival - Full Refund (excluding deposit)


Check-in/out and In-House Groups

Check-in time is anytime after 3.00 pm on the date of arrival. An early check-in from 11.00 am is available at a fixed rate supplement, subject to availability.

Check-out time is anytime before 10.30 am on the date of departure. A late check-out up to 2.00 pm is available at a fixed rate supplement, subject to availability.

All International guests without a UK address will have to provide photo identification in the form of a passport, driving license or European ID Card. All guests will be required to sign a rooming list on arrival which will state they agree to the Euro Hostel Terms & Conditions of stay as displayed at reception.

Group reservations may be asked to authorise a Cash security bond on arrival. This amount will be calculated at 30 per person in the group and will be held in our safe for the duration of the stay. These authorised deposits are fully refundable on check-out should all rooms and property be in an acceptable manner. On arrival any room defects should be reported to the Duty Manager.

There will a charge of 1.00 per room key-card that is not returned at check-out. This can be charged to the provided credit card or paid in cash.

Room damage will be charged at the current rate for replacement of property or repair to property, the monies will be taken using the security authorisations agreed on arrival. Any amounts that are over and above the deposit paid will also be deducted from the credit or debit card provided.

During your groups stay the Duty Manager nominated by Euro Hostels Ltd reserves the right to inspect any rooms occupied by your group without notice. Supervision from your group leader will be requested but in the event this is not possible then two representatives from Euro Hostels Ltd will carry out the inspection unsupervised.

Should any guests within a group reservation be found to have non-paying guests in their room, the group leader will be responsible for payment of the extra accommodation requirements, failure to pay for non-registered guests may result in the whole group reservation being terminated without refund.

Should any group members become unruly resulting in complaints from other guests, Euro Hostels Ltd reserve the right to cancel the group reservation which will result in early eviction from the property without any monies refunded.

It is illegal to smoke in any of our buildings and Euro Hostels Ltd operates a zero-tolerance smoking policy. Any member or members of a group reservation found to be smoking within the property will have their ongoing reservation cancelled and asked to leave with no monies refunded. The Duty Manager also reserves the right to apply charges to the individual or group leader for any additional charges due to smoking within the hostel accommodation. Failure to adhere to these conditions will result in the police being notified and criminal charges being brought against the individual(s) concerned.

Any member(s) of a group reservation found to be in possession of any illegal substances will be reported to the police and a possible conviction may result. Immediate eviction from the hostel and life time ban will also be applied to the guest concerned.

Additional Info:

Any group 6 people or more are required to inform us prior to making a reservation as we have separate terms and conditions for group bookings. We allow a certain number of Stag and Hen Groups, golfing trips, football trips etc but once our designated number is exceeded we reserve the right to refuse any groups either at the time of enquiry, pre-reservation, after the reservation has been made or even upon arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
8.8

Fabuleux

877 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
Voir tous les commentaires

Description de l’établissement

'Budget stay - your way' at Euro Hostel Newcastle!

With our ideal city centre location and brilliant design Euro Hostel Newcastle has everything you need to stay and enjoy this fabulous city in a style to suit your accommodation budget - no matter what that is. With a massive range of room types and rates to suit everyone, Euro Hostel is 100% confident that you will not only find what you're looking for, but you'll agree that they're the best value in Newcastle.

Built within an historic warehouse, the warm, comfortable rooms sleep from one to ten persons and everything in between. All rooms are ensuite and have free WiFi.

Full English and Continental breakfast available priced at £3.50 if you book before you arrive or £4.50 on arrival.

There is also a guest kitchen and dining area, guest laundry, FREE WiFi access throughout, Internet terminals, secure luggage storage, a meeting room with phone and internet access and a chill-out room. It's perfect for everyone from solo travellers and couples to business travellers, families and large groups.

The fantastic bar, The Ware Rooms, has been designed by Newcastle's premier bar designer and has established itself as the prime spot to enjoy relaxing all-day dining, drinks with friends, a night out with great tunes and cocktail specials. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.1

  • Sécurité 9.5

  • Emplacement 9.2

  • Personnel 9.2

  • Atmosphère 7.9

  • Propreté 9.0

  • Les facilités 8.0


Derniers avis

  • 9.7

    Superbe

    02 oct 2017
    Facile à trouver dans Newcastle. Qualité de la chambre bonne Le plus : la possibilité de dîner sur place et le pub ouvert le soir. Personnels professionnels et chaleureux
    France, Un groupe mixte, 41+
  • 9.4

    Superbe

    19 jui 2018
    Staff lovely, room great value for money but place a bit soulless.
    France, Femme, 41+
  • 8.9

    Fabuleux

    13 mar 2017
    I had a great stay here. The staff were very helpful, the facilities are great and everything was clean. Nothing more to say, it was really great. I didn't get breakfast, but I tried some food at the bar Th Ware Room and it was really good ans cheap.
    Canada, Femme, 18-24
  • 7.7

    Très bien

    28 mar 2017
    Ok bed. It was only the two of us in the whole bedroom, why did they place us in the same tank bed?! Super annoying. The bathroom with a tiny thing within the bedroom, impossible not to be woken up when someone was having a shower, litteraly sleeping next to it. NO KITCHEN! Impossible to cook your own food, and breakfast being minimum 2£, the stay ended up being not as cheap as expected. No proper communal room so there wasn't a proper hostel athmosphere. Amazing staff though !
    France, Femme, 18-24
  • 6.9

    Satisfaisant

    20 sep 2017
    Chambre très petite et moquette partout... Pas vraiment d'ambiance d'auberge de jeunesse...c'est plus comme un hôtel.
    Canada, Femme, 18-24
  • 6.6

    Satisfaisant

    13 mar 2017
    Plus un hôtel qu'un hostel
    Canada, Femme, 18-24
  • 4.3

    Note

    17 aoû 2016
    Un accueil anonyme, difficile à trouver, les prises de courant mal placées, .... le seul intérêt réside dans le pub attenant.
    France, Homme, 41+
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Les facilités

Gratuit
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
Général
  • accessible aux personnes à mobilité réduite
  • Accès par carte magnétique
  • Ascenseur
  • Casiers
  • Douches chaudes
  • Lave-linge
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Sèche-cheveux à louer
Services
  • Accès à Internet
  • Local à bagages
  • Réception ouverte 24 heures sur 24
  • Service de fax
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Bar
  • Café
  • Distributeurs automatiques
  • Repas disponibles
  • Restaurant
Divertissement
  • table de billard


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