Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week before to arrive

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 3 jours en avance pour bénéficier de l'annulation sans frais.
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
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Description de l’établissement

We are located in an historical building at the1th/ 2th and 3th floor(no elevator) right in front of Chapel of Medici a few minutes from the train station and near the academia gallery.

Come to emerald palace for comfortable accommodations, clean rooms, and a nice atmosphere for meeting nice people. We offer spacious rooms and an intimate common area, where travellers come from all over the world to experience this beautiful, vibrant and historic city.

We are happy to recommend information about restaurants, clubs, museums and other sites of interests. Our place is an ideal spot for your travels!

According to the City Council resolution n.230/33 of 06/20/2011,from July 1 the city of Florence will introduce the tourism tax,,applied to non resident overnight staying for a maximum of 10 consecutive nights.The tourism tax is 3 Euro for night for person

New!!!The best of Tuscany in 1 day!
For those interested in experiencing Tuscany's most famous and historic sites look no further.
Emerald palace is now offering a 1 day bus tour..
The tour runs from 8 am till 8 pm and includes morning in Siena ,light lunch at the farmhouse,a visit of a San gimignano,chianti drive and Pisa .
The price is 90 Euro per person witch includes transport,maps and alight lunch with wine.
Don't miss this opportunity ask the reception!!!The best of Tuscany in 1 day!!!

Please read before you make you're reservation!
reception is open from 09.00am unti 24 ... 1 aprile until 31 october until 24 (top season)
low season 01 november until 31 marz open 09 am until 21pm
Lockout from 11.00 to 14.00 for cleaning

Breakfast available for free

Children allowed
Age restriction: Not over 50 years old Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.2

  • Sécurité 9.0

  • Emplacement 9.6

  • Personnel 9.5

  • Atmosphère 8.3

  • Propreté 9.6

  • Les facilités 9.0

Derniers avis

  • 9.1


    13 mai 2021
    Emerald palace is a perfect well-located place in Firenze. The Duomo and train station are 5minutes walking. The owner was perfectly welcoming and helpful during my trip. His kindness is exceptional! I recommend this place to every people who want to have a pleasant time in Firenze!
    France, Femme, 31-40
  • 7.7

    Très bien

    16 sep 2019
    Les points positifs: un emplacement idéal, une chambre pour trois assez vaste avec un très haut plafond (beaucoup mieux que sur les photos) et une propreté irréprochable. Les points négatifs: pas de salle commune ou de cuisine à disposition, l'une des personnes de l'accueil pas très sympathique et disponible (nous avons vraiment eu l'impression de déranger alors que nous demandions des infos sur l'auberge qu'il ne nous avait pas données à notre arrivée).
    France, Femme, 25-30
  • 7.4

    Très bien

    30 jun 2019
    Location was perfect! Rooms were cute and the view was incredible. The day staff is very kind and friendly but the night staff was rude, making us feel unwelcome. Overall a good experience, would recommend.
    États-Unis, Femme, 18-24
  • 7.4

    Très bien

    16 sep 2018
    L'emplacement et idéal et l’hôtel sympa. Toutefois le personnel est un peu rude, le petit dej doit être avalé rapidement, je n'ai pas osé utiliser la cuisine pour me préparer quelque chose. Petit point négatif, j'ai dormi juste sous la clim que je n'ai pas réussi à éteindre.
    France, Femme, 25-30
  • 7.1

    Très bien

    07 jui 2019
    Nicely situated HOWEVER the market is right at your window...which means LOTS of noise. VERY basic facilities compared to the hostel in La Spezia. but way more convenient and clean than Rome. Little info given by young man at reception. NO locks on dorm room OR bathroom door. No soap or mat in bathroom. Reserved 3 beds dorm and ended in a 4 bed dorm. Limited plugs for charging and no 'bed' light, only big overhead light which is inconvenient when others are sleeping.
    Canada, Femme, 31-40
  • 5.1


    18 jui 2018
    La situation de l’hotel est satisfaisante qui est sur la même rue du marché couvert où l’on peut manger.On est à 5 mn de la gare à pied et on n’est pas loin du dôme.Faut monter plusieurs marches bien hautes pour arriver à la réception.La chambre à 3 lits était propre et climatisée. La salle de bain mal éclairée. Le personnel peut faire un effort pour être plus sympathique et instaurer un self service pour le petit déjeuner. L’hotel Ferme entre 11h et 13h pour le ménage ce qui n’est pas habituel.
    France, Femme, 41+
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • Plans de ville gratuits
  • WiFi gratuit
  • Casiers
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Douches chaudes
  • lampe de lecture
  • Micro-ondes
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Salle commune
  • Serviettes non incluses
  • Sèche-cheveux à louer
  • Terrasse en plein air
  • Accès à Internet
  • Distributeur de billets
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Serviettes à louer
  • Visites guidées/Information touristique
Aliments et Boissons
  • Café
  • Théière/cafetière
  • Wifi