Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.

Très bien

306 Revues
  • Formidable emplacement
  • Personnel merveilleux
  • Bonne propreté
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Description de l’établissement

El Muro offers tranquil views of the jungle,hearty food from our family style restaurant and a full service bar. If you like adventure we have a great rage of nice tours that you can book upon arrival. Our comfortable rooms boast private bathrooms with showers, ranging from six bed dorms to private suites. The covered terrace offers comfortable seating with a beautiful outlook on the valley (we have the best views in Lanquin) and is the perfect place to enjoy a drink with friends old and new. Happy hour is daily from 4pm - 8 pm, and you can connect to our 24 WiFi!

El Muro is steps from the shuttle drop-off site providing the convenience of a bustling little town full of locals and tradition, make sure to check out the farmers market every Thursday and Monday.

Spirit of adventure? Enjoy a relaxing tubing experience on the pristine Lanquin River! You’ll float between the jungle covered banks, seeing sights that just aren’t possible from any other vantage point. Explore Lanquin's bat caves! Only a short tuk tuk ride from our Hostal, you’ll explore a few of the incredible chambers within the caves and see the bats’ habitat up close. At dusk, watch as millions of bats fly out in search of their evening meal. Take our Extreme tour of Semuc Champey! You’ll get a full tour (all 8 pools!) of Semuc Champey, hike to El Mirador for stunning photo ops, tubing and exploring the water caves by candle light. (Talk to us when you arrive to book your tour for the next day)

Te Gusta Fiesta? Our pub/bar is always happening, any night of the week and a favorite hang out for some of the locals! You will enjoy a 'fam jam' type of atmosphere in a relaxed and vibrant space where you can kick back in a hammock with a beer or get the party started with El Muro's famous 'giant jenga' drinking game.

We are a group of outgoing, life-loving people who are excited to welcome you to the beautiful town of Lanquin!

El Muro Hostel Policies and Conditions:

Check in from 10:00 to 23:00 .
Check out from 06:00 to 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards. An extra 8% is added when using debit or credit cards. This property may pre-authorize your credit card before arrival.

Taxes included.
Breakfast not included but we have an awesome breakfast menu for our guests and breaky is served between 7 (ish) and 10 (ish) every morning.

You can book tours and shuttle service directly through El Muro.
Reception is open from 7:00 am until 10:00 pm.
The bar is open from 3:00 pm until 11:00 pm.
For the safety of our guests, we lock the gate at midnight each night. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 7.7

  • Sécurité 8.2

  • Emplacement 8.5

  • Personnel 8.3

  • Atmosphère 8.0

  • Propreté 6.7

  • Les facilités 6.8

Derniers avis

  • 9.4


    05 jun 2019
    The staff is amazing. The dorms are great & theirs a lot of hamacs.
    Canada, Femme, 18-24
  • 9.1


    09 sep 2019
    Bon rapport qualité prix sans plus, dans la moyenne.
    France, Homme, 41+
  • 9.1


    06 jui 2018
    Très belle auberge, très bien situé dans le centre du petit village de lanquin avec une vue à couper le souffle sur la jungle. Mais quand même tout près de semuc. Le personnel est exceptionnelle un gros merci à Léo et Ana pour avoir rendu notre séjour mémorable. Le petit bémol est que l'auberge est situé dans la jungle donc c'est normal qu'il y ait des insectes. Vous devez avoir avec vous un petit filet pour accrocher au dessus du lit et le tour est jouer. Sinon tout est parfait!! Merci encore!
    Canada, Homme, 25-30
  • 8.6


    03 avr 2018
    L'hostel profite d'un emplacement de 1er choix, il offre un éventail d'excursions de qualité, un offre restauration tout à ait correcte. Le patron est d'une gentillesse et d'une sympathie très appréciable et peu communes!
    France, Un couple, 25-30
  • 8.0


    23 mar 2019
    Chambre très très basique, ambiance très backpackers, bien situé dans le village. Le petit dejeuner est trop cher. Le tout reste toutefois d'un honnête rapport qualité/prix sans plus.
    France, Un couple, 41+
  • 8.0


    29 jui 2017
    Belle auberge juste un peu malpropre quand jy etais
    Canada, Homme, 18-24
  • 8.0


    07 avr 2017
    Equipe très sympa, petit dej délicieux, confort rudimentaire comme partout à Semuc. Ambiance plus travellers que family. Très bon séjour!
    Belgique, Femme, 31-40
  • 7.7

    Très bien

    29 mar 2018
    Personnel très sympa, bien situé Propreté moyenne Pas d'eau chaude mais peu handicapant au vue de la température Pas de cuisine car fait resto en même temps
    France, Femme, 25-30
  • 7.4

    Très bien

    15 avr 2019
    Le personnel est très courtois. Attention, pas daccès à une cuisine. Le lit pourrait etre plus confortable.
    Canada, Un couple, 25-30
  • 5.7


    10 mai 2018
    Unfortunately the worst experienced we had in a hotel. We were a group of 3 and shared a private room. The bathroom door didn't close at all (we could see all inside), and the WIFI didn't work, so we went to the reception to ask if it was possible to help with these problems. I worked in a hotel before so I am always nice to collegues, but the boss of the hotel who answered us was really rude and agressive with us. He punched in the toilets door and told us we could go if we weren't happy.
    France, Un groupe mixte, 25-30
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Les facilités

  • Serviettes incluses
  • WiFi gratuit
  • BBQ
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Petit-déjeuner non inclus
  • Terrasse en plein air
  • télévision par câble
  • ventilateur de plafond
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Navette
  • Réception (heures d'ouverture limitées)
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Repas disponibles
  • Restaurant
  • DVD's
  • Jeux de plateau
  • Salle de jeux
  • Wifi