Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 2 jours en avance pour bénéficier de l'annulation sans frais.


505 Revues
  • Emplacement parfait
  • Personnel merveilleux
  • Excellente propreté
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Description de l’établissement

El Cielo hostel located on downtown Oaxaca city 1 km (0.62 mi) or 10 minutes away from bus station, and some blocks away from turistic area, zocalo downtown, santo domingo church, bars, coffee shops, restaurants, pedestrian street, museums.

We continuously sanitize and desinfect all our facilites and according to the precautions to avoid covid19 we will be working with half the occupation and beds will be 1.5 meters away from each other, besides sanitize and desinfect controls at the entrance.

You will find an ideal place at the big indoor and outdoor terraces, comfortable chairs, hammock, cozy spaces, an open Pool area with warm water just next to the green back yard and the palapa area with a Tiki Bar, so you will feel the sun and chill out, besides the projection nights of movies, videos, music, sports, all you may suggest. First Mezcal on the house!!!
Also you will have a big equipped kitchen with free drinkable water and coffee were you can either cook bringing your groceries, or ask for breakfast, anyway you can enjoy our outdoor eating area or any inside/outside terrace to eat; a living room with comfortable couches, desks for work, a ping pong table; BBQ grill, TVs; there are 4 murals to join the view;
Reception is open to welcome guests from 7:30 a.m. to midnight, check in from 2 pm check out before 12:00 pm (midday).

We offer:
- strong WiFi
- hot water all day
- Bar
- board games
- TVs
- Bikes
- free luggage storage
- free drinkable water and coffee
- free lockers in the rooms
- Oaxaca information
- use of computer with internet
- free use of the BBQ grill

We are in Avenue Benito Juarez street between Constitucion street and Mariano Abasolo street.

This is a big restored Art Deco house, with big and wide spaces, different rooms. We have several types of rooms to suit the needs of several types of customers. The house has open terraces and with roof, complete furnished kitchen, living room, desk area, common bathrooms, tables, chairs, couches, plants, it is complete decorated with paintings and different things. It is well illuminated with old fashion lamps and beauty old fashion floors, it has all services.

El Cielo Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00 .

Payment upon arrival by cash or by cards

Taxes included.
Breakfast not included.


The reception service is open from 08.00
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

It is necessary to mind the silence from 21.00 onwards. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.8

  • Sécurité 9.0

  • Emplacement 9.4

  • Personnel 8.9

  • Atmosphère 8.7

  • Propreté 8.3

  • Les facilités 8.4

Derniers avis

  • 10.0


    22 déc 2021
    J'ai adoré les jardins, la terasse, la piacine et l'emplacement. Prochain tour à Oaxaca, je vais rester là c'est sur!
    Canada, Homme, 31-40
  • 9.7


    10 avr 2022
    Hostel super bien situé, le personnel est super sympathique. Je recommande fortement !
    France, Femme, 25-30
  • 9.4


    20 avr 2022
    Great hostel ! Plenty of pleasant outside areas for chilling, large kitchen, very friendly and helping staff - available 24/7 for you. All that at a reasonable price - couldnt have hoped for better for my stay in Oaxaca !
    France, Un couple, 25-30
  • 8.3


    09 mar 2022
    This hostel is well located and we got to meet amazing people. The owners are really nice and like to show people around. The pool amenities and outdoor area were great too. However our room was very small but the bed confortable. There is a small locker with a key on it in case you forgot your big lock that allow you to secure your more precious stuff such as money and passport. The bathroom were very medium tho, toilet were cleaned quite often but the shower were very medium.
    France, Femme, 18-24
  • 8.3


    14 déc 2021
    Très sympa ! Bel endroit super bien placé
    France, Femme, 25-30
  • 8.0


    19 mar 2022
    Nice hostel, there doesn't seem to be a traveler vibe but the pool is really nice during the hot days. The dorms are tiny but do the job. Felt more like a hotel than a hostel to me.
    France, Homme, 18-24
  • 8.0


    24 déc 2021
    Me gusto este hostal! Todo esta limpio y el personal esta muy amable
    France, Femme, 25-30
  • 8.0


    17 déc 2021
    Accueil très chaleureux et une auberge à la même image du personnel Une cuisine spacieuse et un bel extérieur et une piscine En revanche, les chambres dortoirs sont minuscules et les sanitaires ne sont pas très propres et très peu d’eau chaude. Pas de clé pour les chambres
    France, Femme, 18-24
  • 7.4

    Très bien

    28 fév 2022
    La douche n'était pas propre, il y avait des cheveux collés sur les murs. Bon emplacement. Chambre un peu bruyante car dans l'entrée et pour ouvrir la porte de l'hostel il fallait que les gens sonnent la sonnette que l'ont entendait dans la chambre, toute la nuit. Pour les sacs, il n'y avait pas de lockers, nous n'avons pas eu de problèmes mais ils sont laissés dans le salon.
    France, Un couple, 25-30
  • 6.9


    26 mar 2022
    Positif : l'emplacement en ville, la cuisine qui est sympa, la propreté entretenue. Négatif : bruyant, wifi marche mal, pas assez de prises, lits pas pratiques (pas de lampe, pas de prises, lit du haut casse gueule), chambres mal aménagées pour poser les sacs du coup la chambre est encombrées. Les douches sont peu pratiques (un crochet pour deux douches, douches avec les wc). Les espaces communs ne sont pas adaptées pour le coworking. Pas de casier le jour du check out.
    France, Femme, 41+
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • Serviettes incluses
  • Visite gratuite de la ville
  • WiFi gratuit
  • Adaptateurs
  • BBQ
  • Casiers
  • Coffre-fort
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • fer/planche à repasser
  • Lave-linge
  • Micro-ondes
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Piscine
  • Piscine en plein air
  • Salle commune
  • Suit les conseils sanitaires liés au Covid-19
  • Terrasse en plein air
  • Ustensiles de cuisine
  • ventilateur de plafond
  • Accès à Internet
  • Check in/out rapides
  • Dernières arrivées
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Réception ouverte 24 heures sur 24
  • Service de fax
  • Sécurité 24H/24
  • Téléphone ligne directe
  • Visites guidées/Information touristique
  • Échange de devises
Aliments et Boissons
  • Bar
  • Café
  • Théière/cafetière
  • DVD's
  • Jeux de plateau
  • Wifi