Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
1/18
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
8.2

Fabuleux

1583 Revues
  • Très bien situé
  • Personnel merveilleux
  • Impressionnante propreté
Voir tous les commentaires

Description de l’établissement

Winner of Tripadvisor 2018 award. The Civic Backpacker Guest House is a friendly, hostel in the heart of Townsville offering clean, safe and cheap accommodation. Free WiFi, Free Transport to/from the Ferry and Greyhound bus terminal, Free pool table.

Our aim is to provide our guests with a comfortable and quiet place to stay in a relaxed and friendly environment. You can chill out in the lounge room, prepare a meal in our large communal kitchen, or have a game of chess in the new game room.

Conveniently located in a quiet street in Townsville's CBD, Civic Guest House Backpackers Hostel gives you a broad choice of room options ranging from shared dorms to private double rooms with en-suite bathrooms.

Townsville is a great place to experience a laid-back tropical city lifestyle while enjoying the fantastic wildlife and exceptional sights of the Great Barrier Reef and Magnetic Island. Take a tour, enjoy numerous free activities in and around town, or simply relax by the beach a few minutes walk away.

Reception hours:
8:30am to 12:00pm
2:00pm to 11:30pm

Check in from 2:00pm
Should you arrive outside these hours, please contact us the day before arrival to organise late check in.
Passport, proof of age, current drivers licence must be presented upon check-in.

Checkin time:
2:00pm to 11 30pm. Check in after 11 30 pm is via night safe - please advise if you need a late key.
Checkout time:
Private rooms: 10:00am - Dorms: 9:30am
Should you wish to check-in or check-out outside these hours, just give us a call. We will do our best to accommodate you.

All bookings require a valid credit card to be confirmed. Please note that we can only accept Visa or Mastercard.
Dorm age limit is 18 to 35 years ONLY.
Children are welcome in private rooms only and must be accompanied by an adult. Children up to 12 years of age must stay in a private room with own bathroom. Children 12 to 18 years may stay in private rooms with shared bathroom.

Cancellation Policy
A minimum of 24 hours notice is required for cancellations. In other words, cancellations made before 2pm the day before arrival are free of charge. After that time, charges will be applied up to the full cost of the reservation.
Bookings made the same day cannot be cancelled.

Smoke-free Property
The Civic Guest House is a smoke-free property due to fire and safety regulations. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.4

  • Sécurité 8.3

  • Emplacement 7.9

  • Personnel 8.9

  • Atmosphère 7.9

  • Propreté 7.9

  • Les facilités 7.8


Derniers avis

  • 10.0

    Superbe

    21 avr 2018
    Civic Guest House is definitely the best Hostel i stayed in Australia at this moment ! Cleany, spacious, and very welcoming, I'm feeling directly like a home sweet home ! There is something magnetic around here... Particular mention for the owner Kathy, and her team. Simply Perfect !
    France, Homme, 25-30
  • 10.0

    Superbe

    19 nov 2017
    Really enjoyed my stay. Very nice staff and lovely place ! Would have loved to stay longer
    France, Un couple, 18-24
  • 10.0

    Superbe

    29 jun 2017
    Très agréable . J'ai reçu beaucoup d'aides . merci à tous.
    France, Femme, 41+
  • 9.7

    Superbe

    25 aoû 2019
    Good atmosphere.really nice
    France, Homme, 25-30
  • 9.7

    Superbe

    10 mar 2017
    Très bonne auberge ! L'endroit est très cosy et charmant. Niveau propreté, il n'y a rien à redire (l'une des plus propres ou j'ai pu séjourner). Le staff est vraiment sympa. L'hôtel est situé près de castle hill ce qui est plutôt pratique pour aller admirer de veux couchés de soleil. Je recommande ce backpack si vous souhaitez rester à townsville quelques jours ! :)
    France, Homme, 25-30
  • 9.1

    Superbe

    09 jan 2019
    Clean and quiet hostel perfect if you want to rest. If you wanna party, be careful no light or noise in the common areas from 10pm.
    France, Femme, 25-30
  • 8.9

    Fabuleux

    17 jui 2017
    Really lovely staff !
    Belgique, Femme, 25-30
  • 8.0

    Fabuleux

    19 aoû 2018
    Lieu chaleureux et convivial, personnel aidant et sympathique. Chambre privative correcte avec ventilateur et frigo. Une vraie salle de bain par étage, grande et pratique, avec toilette séparée. Grande cuisine propre et bien équipée. Je recommande!
    France, Groupe de femmes, 18-24
  • 8.0

    Fabuleux

    22 sep 2017
    Auberge sympa,prix intéressant
    France, Un couple, 25-30
  • 5.7

    Note

    18 mar 2019
    Le personnel du nettoyage est vraiment pas sympathique avec les clients. J’ai eu des problèmes avec la machine à laver (comme beaucoup de clients dans l’auberge) et la dame ne voulait pas me rembourser alors que j’avais payé 16$ pour laver mon linge. La gérante a réglé l’affaire. J’ai du attendre aussi jusqu’à 15h pour avoir ma chambre car rien n’était fait. Le wifi est disponible qu’a la réception.
    Suisse, Femme, 18-24
Voir tous les commentaires

Les facilités

Gratuit
  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
Général
  • Adaptateurs
  • BBQ
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Cuisinière
  • Douches chaudes
  • Echange de livres
  • fer/planche à repasser
  • Lave-linge
  • Micro-ondes
  • Parking
  • Parking pour vélos
  • Salle commune
  • Sèche-cheveux
  • Terrasse en plein air
  • ventilateur de plafond
Services
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Location de vélos
  • Navette
  • Serviettes à louer
  • Sécurité 24H/24
  • Visites guidées/Information touristique
Aliments et Boissons
  • Distributeurs automatiques
  • Théière/cafetière
Divertissement
  • DVD's
  • Jeux de plateau
  • Salle de jeux
  • table de billard


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