Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any changes (cancelation, or reduction in numbers) should be made 1 week before the booking (i.e. before payment is made)

Additional Terms and Conditions

Dietary requirements for breakfast should be communicated before arrival. A maximum of 2 different options of breakfast can be offered.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 3 jours en avance pour bénéficier de l'annulation sans frais.


910 Revues
  • Formidable emplacement
  • Personnel excellent
  • Excellente propreté
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Description de l’établissement

The beauty of Caribbean beaches, the clearness of its waters and Cenotes and the crazy Maya Jungle undoubtedly makes of Tulum a must-see destination in Mexico.
Reserve at our traveler’s home and you will enjoy Chill inn’s authentic breakfasts, the best local advices to visit the area, crazy friends and of course chill vibes.
In Tulum, we are located in the center of the town, perfect to take your bike and visit all amazing spots around: ruins, beaches, cenotes… You can swim, dive and explore the same day, before coming back and relax in our hammocks in the shadows of the trees.

In other words, the perfect place to stay and enjoy the authentic Caribbean life in Tulum, surrounded by nature!

Don’t hesitate longer, come and make your own experience.

We have 4 dorms with the choice of 4 and 8 beds, each equipped with private bathroom and shower. Each of our beds feature a power socket, a reading light, a small fan and privacy curtains which will give you a feeling of privacy just like home (well almost)). One of our dorm offers Air Conditioning.

The shared kitchen and indoor and outdoor areas are great spots to mingle, kick up your feet and chillax. In addition we will treat you to a great breakfast to kick-start your day and free WiFi to stay in touch with your loved ones or just browse.

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.7

  • Sécurité 9.1

  • Emplacement 8.9

  • Personnel 9.2

  • Atmosphère 9.1

  • Propreté 8.3

  • Les facilités 7.7

Derniers avis

  • 10.0


    19 jan 2022
    Super auberge ! Personnel très accueillant, très bonne ambiance (très festif), lits confortables, propres, petit déjeuner varié, possibilité de louer des vélos pour pas cher ! Je recommande !!
    France, Femme, 25-30
  • 10.0


    18 nov 2021
    Super endroit ! Gérant trop sympa :) très bien situé et très propre !
    Terres australes françaises, Un groupe mixte, 25-30
  • 10.0


    01 sep 2021
    Everything went very well. The lady who runs the hostel is very friendly. The volunteers at the hostel are very cool too. New free breakfasts are prepared every day. And bicycles can be rented for 100 pesos per day. The atmosphere is simple and familiar, the decoration is very nice. This place is very relaxing!
    France, Un couple, 25-30
  • 9.7


    11 nov 2021
    Très bon séjour à chill in. L’ambiance est détendue. Bon endroit pour séjourner à tulum. Le dortoir de 4 à la Clim c’est un plus !
    France, Femme, 31-40
  • 9.4


    16 déc 2021
    Super atmosphère. Térésa et tout le staff est génial.
    France, Homme, 41+
  • 9.4


    17 nov 2021
    Superbe auberge, personnel très accueillant et aidant, petit dej incroyable, lieu reposant et chill, comme sur les photos 🤗 Prix super intéressant pour l’endroit et les prestations
    France, Femme, 25-30
  • 9.4


    13 oct 2021
    Auberge charmante, calme et conviviale. Teresa fait de supers petits déjeuners et nous a conseillé sur les choses à faire autour de Tulum ! Je recommande ++
    France, Femme, 25-30
  • 9.1


    17 fév 2022
    Family hostel with friendly atmosphere and lovely staff. Dorms are overcrowded and there is No AC, which is problematic for sleeping. Common areas are small and you can hear the noise from the dorms.
    France, Un couple, 31-40
  • 8.9


    20 fév 2022
    Endroit sympa. Ambiance familiale La propriétaire est au top Les chambres sont moyennes
    France, Femme, 31-40
  • 7.1

    Très bien

    19 fév 2022
    Mosquitos paradise. Got at least 10 bites. No space between beds. It's like 4 up and down stuck together with a thin piece of wood inbetween. Staff is nice except the blond hair boy who should do his job first, before having his phone conversation on the hammac and running after clients for the check out.
    France, Homme, 31-40
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • WiFi gratuit
  • BBQ
  • Casiers
  • Cuisine
  • Location de vélos
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Théière/cafetière