Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any changes (cancelation, or reduction in numbers) should be made 1 week before the booking (i.e. before payment is made)

Additional Terms and Conditions

Dietary requirements for breakfast should be communicated before arrival. A maximum of 2 different options of breakfast can be offered.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Chill Inn Hostel

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.


646 Revues
  • Formidable emplacement
  • Personnel merveilleux
  • Impressionnante propreté
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Description de l’établissement

The Palapa style huts provide an authentic Mayan accomodation experience (with added comfort) as well as a cool place to sleep and relax after a day of exploring Tulum's beaches, Cenotes and Pueblo. Famous for our creative and delicious breakfasts, chilled family atmosphere, and best local advice and secrets, this is truly the best place to stay in Tulum.

We have 4 dorms with the choice of 4, and 8 beds, each equipped with a separate bathroom and hot shower. Each of our beds feature a power socket, a reading light, a fan and a security box (while fitted curtains give you a feeling a privacy just like home (well almost)). The 4 bed dorm has Air Conditioning.

The shared kitchen, indoor and outdoor areas are great spots to mingle, kick up your feet and chillax. In addition we will treat you to a great breakfast to kick-start your day and free WiFi to stay in touch with your loved ones or just browse.

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.4

  • Sécurité 8.7

  • Emplacement 8.5

  • Personnel 8.9

  • Atmosphère 8.5

  • Propreté 7.2

  • Les facilités 7.8

Derniers avis

  • 10.0


    28 mai 2019
    Super séjour au chill in, très accueillant, on a tout de suite droit au bon plan pas cher et pas trop touristique du responsable Paco qui comme son équipe est super sympas !! Avec mon copain nous recommandons vivement cet Hostel pour l’ambiance, les chambres sont bien tenues et le petit dej est très bon!!
    France, Un couple, 18-24
  • 10.0


    12 mai 2019
    The staff is great, they give us advice and places to go. It’s clean and easy to cook and the breakfest it’s delicious and change every morning. Only $100 for rent a bike! The only thing is that we use a lot of repilient during the night cause of the mosquitos. But great times thank you! I would really recommend this hostel
    Canada, Femme, 18-24
  • 10.0


    01 mai 2019
    Good place and good atmosphere, the breakfast is awesome
    France, Femme, 18-24
  • 10.0


    03 mar 2019
    Good vibes in this hostel, dicounts in some r saturants and activities, nice and varied breakfast every morning, good dorm and bathroom, I highly recommend !
    France, Homme, 31-40
  • 10.0


    27 nov 2018
    Super séjour dans cet hostel, si vous souhaitez être tranquille c’est l’endroit qui vous faut! Très bon accueil, tout est très bien entretenu Je recommande
    France, Femme, 18-24
  • 10.0


    23 oct 2018
    Buena gente! Buena acogida!
    Espagne, Homme, 31-40
  • 9.4


    08 mai 2019
    The hostel to go if you are going to Tulum !!! The staff is amazing and make you feel comfortable ! You meet lots of people all the time, it's a really a good vibes, familiar and chill. The homemade breakfasts are so good ! Muchas gracias a todos, I really enjoyed my stay thanks to you !!
    France, Femme, 25-30
  • 9.4


    06 avr 2018
    Excelente energía... Recomendado
    Colombie, Femme, 25-30
  • 9.1


    31 mai 2019
    Hostel tres bien situé. Accueil sympathique par Paco et sa mère. Petit déjeuner très bien et différent chaque jour. Literie correcte, ventilateur à chaque lit, dommage que le mien était cassé, il a fait très chaud les nuits. Location de vélos disponible. La propreté de la douche dans la chambre laissait à désirer cependant. Explications utiles et détaillées de choses à faire/voir dès l’accueil. Je recommande, j’ai beaucoup apprécié mon séjour chez Chill In !
    France, Femme, 18-24
  • 6.0


    02 avr 2019
    Super endroit pour une nuit de passage petit budget ! Espace de lit sympa coupé des autres, salle de bain / toilettes vraiment sales... Accueil intense... avec un attroupement d'amis qui chill là une belle partie du temps. En tant que fille je me suis pas sentie à l'aise pantoute... Petit dej correct, espace commun vraiment chouette. Wifi pas top en dortoire.
    Canada, Femme, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Petit-déjeuner gratuit‎
  • WiFi gratuit
  • BBQ
  • Casiers
  • Cuisine
  • Location de vélos
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Théière/cafetière