Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
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Description de l’établissement

*** Voted #1 Hostel in Latin America in the 2018 & 2017 Hoscars ***

We are an owner operated and run hostel for backpackers by backpackers. We are offering a fun, social and informative hostel with travellers´ specific needs in mind. Come and join us for good times and adventures!

NEW: Check out our new double room options. Two rooms up in a tree house with full lake view and also our three hobbity hollow double rooms in our garden. Check the photos!

Here's what we think you'll love about the hostel:

VIBE: This is key. Chill, fun and social. A place to socialize and make friends, have a cheeky drink or two, but why do you come to Pucon, to get out and explore.

Location: On the corner of the main road and the lake. We don't believe there's a better location in town.

Value: We are intrepid backpackers ourselves, and believe our prices are awesome given the setting, facilities and service.

Service: We're passionate about travel and the great outdoors and we are passionate about sharing this with you.

Facilities: Let's face it, the standard of hostels is well, pretty standard. We're going for attention to detail, comfort, function and creativity. We have three kitchens, lots of bathrooms and central heating for when it gets cold.

Secure & Clean: We know that when you and your belongings feel safe and secure, you have peace of mind and can focus your energy on what you came here to do, experience and enjoy. And who doesn't like a clean hostel?

Winter Enthusiastas: We are skiers and snowboarders ourselves, let´s go shred!

Travelling... life is good!

Please note:

Cancellation policy: 48h before arrival.
In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in to the room from 12:00 to 14:00, but you can arrive to the hostel anytime after 08:00am.
Check out at 10:30 from the room, but you can enjoy the hostel facilities after this time.

We have live in staff, but reception is officially open between 8am and 11:30pm, if you are arriving outside these times, please let us know.

Payment on arrival, cash only in Chilean pesos.
Taxes included.

Breakfast not included.
No curfew.

Children not allowed.
We don't accept pets. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.5

  • Sécurité 9.6

  • Emplacement 9.9

  • Personnel 9.7

  • Atmosphère 9.6

  • Propreté 9.6

  • Les facilités 9.5

Derniers avis

  • 10.0


    21 fév 2019
    Auberge très agréable, superbe terrasse pour observer le coucher de soleil. Les guides de lhostel pour l'ascension du volcan sont géniaux
    France, Un groupe mixte, 18-24
  • 10.0


    02 jan 2019
    Best hostel in Pucon. Friendly and helpful staff, fair priced craft beers, with common areas that put people in contact
    Canada, Groupe d'hommes, 31-40
  • 9.7


    13 sep 2019
    Excellente auberge: des salles de bains toutes neuves, des lits confortables, des espaces communs agréables avec notamment deux cuisines bien équipées. Le + : la vue sur le lac Villarrica et le bar de l’auberge avec d’excellentes bières ! Je recommande très fortement, le personnel était très sympathique et nous a proposé plusieurs activités pour la journée.
    France, Femme, 18-24
  • 9.4


    07 mai 2019
    Bon séjour. Super emplacement et les tours sont tops. Un peu bruyant en dormant à côté de la salle de bain.
    France, Homme, 18-24
  • 9.1


    21 avr 2019
    Loved the location. This is a very social hostel. Convenient to book tours. Staff mostly knowledgeable. It’s hard to get a good temperature of water in the bathroom near the kitchen but if you explore, other showers are good. Only issue : I booked the 4 bed dorm hoping for it to be more quiet than the big dorms. But it’s the room close to reception, to the entrance and to the bar. Even if it’s supposed to be quiet at 11 PM it takes time for people to reduce noise. Great hostel overall.
    Canada, Homme, 31-40
  • 8.6


    14 fév 2019
    Superbe emplacement et belle organisation / deco du jardin. Confort avec prises, lampes et table de nuit pour chaque lit. Wifi ok. Nombreux sanitaires et douches communes. Dommage que les CB ne soient pas acceptées, notamment pour l'ascension du volcan. Déçu également qu'il n'y ai quasi aucun chiliens / argentins parmi les guests, ce qui fait une ambiance anglophone un peu aseptisée, on ne se sent pas en Amérique du Sud. Mais c'est un sentiment personnel
    France, Homme, 31-40
  • 8.6


    06 fév 2019
    Amazing place to stay couple of night in Pucón ! The lake view and the Bar is a game changer! The facilities itself it’s great 3 kitchen and lots of outside space to hanging out. They also offered lots of activities with cheap price and professional guide ++ (big up for the Villarrica one) The only cons (-) are that they probably need to invest a bit more on new cooking equipment and a bit more staff to clean the bathroom and fridge Overall I definitively Recommand it !
    France, Homme, 25-30
  • 7.4

    Très bien

    02 déc 2018
    un endroit qui est bien pensé, mais trop de monde dans un petit espace. Personnel accueillant mais qui cherche globalement à vendre ses activités. Localisation top, mais du coup rapport qualité prix un peu cher pour un dortoir selon nous.
    France, Femme, 25-30
  • 7.4

    Très bien

    14 nov 2018
    Nice location. Nice view. Main kitchen is gross. Good activities. But to be honest I don’t understand the fuzz about it. It is lovely but clearly the are much better hostels in South America
    France, Femme, 25-30
  • 3.7


    09 mar 2019
    I stayed there 2 nights and I didn't understand why this hostal is so well evaluated.. Clearly not the best one in Pucon!
    France, Homme, 18-24
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Parking gratuit
  • Plans de ville gratuits
  • WiFi gratuit
  • Casiers
  • Compartiment congélateur du réfrigérateur
  • Cuisine
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Micro-ondes
  • Parking
  • Parking pour vélos
  • Petit-déjeuner non inclus
  • Salle commune
  • Tableau d'offres d'emploi
  • Terrasse en plein air
  • Equipements de blanchisserie
  • Local à bagages
  • Visites guidées/Information touristique
Aliments et Boissons
  • Théière/cafetière
  • Jeux de plateau


  • 2018

    1er, Les Gagnants par Pays Chile

  • 2018

    1er, Les Gagnants par Continent Latin America

  • 2017

    1er, Les Gagnants par Pays Chile

  • 2017

    1er, Les Gagnants par Continent Latin America

  • 2016

    1er, Les Gagnants par Pays Chile

  • 2016

    3eme, Les Gagnants par Continent Latin America

  • 2015

    1er, Les Gagnants par Pays Chile