Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

※ CANCELLATION POLICY ( % of the total room charge)
3 days before your check-in date - 20 %
2 days before your check-in date - 40 %
1 day before your check-in date - 60 %
On the day of your check-in date - 100 %
No show - 100 %

No reduction in numbers.

Additional Terms and Conditions

The reception is open from 8:00 AM to 11:00 PM.

We can keep your luggage until your check-in if you arrive at the hostel early on the day.

Please feel free to ask our reception staff.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

For group dormitory reservations, please be aware that there is the possibility that the group will be divided into multiple rooms in order to maintain the room environment.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 14 jours en avance pour bénéficier de l'annulation sans frais.


910 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
Voir tous les commentaires

Description de l’établissement

Opened in March 2017, CITAN Hostel is a 7-storey hostel located in central Tokyo, in Higashi-Nihonbashi, with good access to both airports, Tokyo station and Tokyo’s major districts. There are 4 stations nearby that offer great access to all corners of Tokyo. In addition, Asakusa and Akihabara, both popular sightseeing spots, are each only a few train stops away. Our staff are always happy to help you on your Tokyo journey.

On the first floor is BERTH Coffee, where you can enjoy our famed artisanal coffee and enjoy the lively atmosphere of the neighbourhood. The basement lounge, furnished with comfortable hand-made lounges and high-tables, is a space where you can relax and listen to good music from our DJ table while enjoying a drink and meal from our extensive bar and kitchen.

Beyond all borders.
Please enjoy the space where neighbours and guests from around the world come together.

We look forward to your stay with us. Voir le règlement intérieur

Vérifier la disponibilité

Commentaires et notes

  • Bon rapport qualité/prix 9.1

  • Sécurité 9.6

  • Emplacement 9.0

  • Personnel 9.7

  • Atmosphère 8.9

  • Propreté 9.7

  • Les facilités 9.5

Derniers avis

  • 10.0


    27 aoû 2018
    Super friendly staff, I felt safe even though I was travelling alone and that I realized that I was the only woman in our room. I guess it’s a perfect hostel to meet other travelers since there is a bar and animation at night, but I had other plans and didn’t take a look. But I’m sure the atmosphere should be great!
    Suisse, Femme, 18-24
  • 10.0


    13 jun 2018
    I had a private room and it was perfect. The room was spacious, cosy and with everything I needed. The staff working there is really nice and it's always a pleasure talking to them. They speak a perfect english. The common space are nice too. The big plus of this hotel is the coffee shop and the bar inside of it. You can enjoy a good drink in a cosy and design atmosphere while listening to good music. Definitely recommend it ;)
    France, Femme, 25-30
  • 10.0


    05 mai 2018
    This place is really nice. The personal is really helpful and friendly. I had a awesome time and met a lot of people at their bar.
    Belgique, Homme, 25-30
  • 10.0


    25 mar 2018
    So far it’s the best hostel in Japan I have stayed in! The hostel is very clean, the staff are lovely, the bar is really cool: they serve good food and play nice music. The dorms are spacious and beds very comfy. They have a little kitchen with all facilities and laundry service. The location is handy as it is close to many train stations. I would definitely stay there again!
    France, Femme, 31-40
  • 9.4


    30 mai 2018
    Bien organisée et accueillante. Comme tout le japon, c'est très propre. Cuisine et salon un peu petit mais le bar du sous-sol est très bien pour aller s'asseoir et rencontrer des gens. Je recommande fortement.
    Canada, Un groupe mixte, 25-30
  • 8.9


    11 sep 2018
    L' équipe d'accueil est très sympa. Un bon bar avec des bonnes bières juste un bas. Et un petit cafe aussi sur place pour le petit déjeuner.
    Équateur, Homme, 25-30
  • 8.9


    21 jui 2018
    Très bien. Bien situé. La cuisine est vraiment exiguë pour une auberge de cette capacité.
    France, Un couple, 41+
  • 8.6


    29 jun 2018
    Hotel très fonctionnel et propre. Personnel sympa et qui répond aux questions. Le bar présent au rez de chaussée et au -1 propose des plats pas trop cher. Manque une vraie cuisine et la clim’ dans ma chambre était horriblement bruyante, j’ai eu énormément de mal à dormi quand elle était allumée.
    France, Femme, 25-30
  • 7.7

    Très bien

    29 aoû 2019
    The bar is great but more for japaneses than for travelers. The other common place is small. Quite easy to go to everywhere in Tokyo from there. Not like other places in Japan, you don't have to get off your shoes.
    France, Homme, 25-30
  • 5.1


    08 jui 2018
    Établissement cher au regard du niveau de confort des dortoirs. Trop de lits par dortoir.
    France, Homme, 31-40
Voir tous les commentaires

Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • Ascenseur
  • Casiers
  • Climatisation
  • Compartiment congélateur du réfrigérateur
  • Cuisinière
  • Douches chaudes
  • fer/planche à repasser
  • lampe de lecture
  • Lave-linge
  • Micro-ondes
  • Petit-déjeuner non inclus
  • Salle commune
  • Sèche-cheveux
  • Sèche-linge
  • Terrasse en plein air
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Location de vélos
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Serviettes à louer
Aliments et Boissons
  • Bar
  • Café
  • Repas disponibles
  • Restaurant
  • Théière/cafetière
  • Wifi


  • 2019

    3eme, chaîne d'hostel