Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation on 9-15 Guests reservation - 1 Week Ahead
Cancellation of 15+ Guests reservation - 2 Weeks ahead
The cancellation fee is 25 percent of the total booking price.

No Show without notice - Full price will be charged

Reduction in numbers policy:
2-4 Guests reduction - free of charge
5 or more - 50 percent of the first night from the fifth guest.

All the policies are flexible and we would like to give our customers the best service and confidence to make the group reservation with us.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation

Boutique Hostel Shappy

Réservez plus de 14 jours en avance pour bénéficier de l'annulation sans frais.


601 Revues
  • Emplacement parfait
  • Personnel excellent
  • Fantastique propreté
Voir tous les commentaires

Description de l’établissement

Boutique Hostel Shappy is in the heart of downtown Zagreb (Flowers square)
offering you a quiet cozy safe place, seconds away from it all, in hotel like luxury at hostel like prices.

We are located A 2-minute walk to the bustling hub of Zagreb, the central square.
The hostel provides free to the guests:
personal breakfast basket (for private rooms with private bathroom rooms only), ultra-fast wifi, super clean linens, towels, blankets in every room and discounts at our bar.
Dorms and private rooms with shared bathroom guests can enjoy our breakfast basket for 6 euro.

In Shappy, we think of you always and you can walk into the reception lounge with a big screen Smart TV,
or to your luxurious smart-card private room, or squeaky-clean smaller room with shared bathrooms upstairs,
and know that our knowledgeable concierge and cleaning teams are just a moment, or message away. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.6

  • Sécurité 9.6

  • Emplacement 10.0

  • Personnel 9.8

  • Atmosphère 8.7

  • Propreté 9.4

  • Les facilités 8.9

Derniers avis

  • 10.0


    04 nov 2019
    Excellent emplacement et excellent personnel. Tout le monde a été d'une grande aide. Les facilités sont très propres. J'étais en dortoir 6 lits et tout était excellent. J'y retournerais !
    France, Femme, 18-24
  • 10.0


    23 aoû 2019
    This hostel is lovely and ideally located to visit the whole city. You'll feel like at home. The members of the staff are so kind. The rooms and facilities are perfectly clean. It was my first time travelling alone and sleeping in a hostel and I couldn't have dreamt of a better place to start. I felt really safe and met a lot of people from all around the world.
    France, Femme, 18-24
  • 10.0


    18 oct 2017
    Super Hostel, in the center. Very friendly, clean, nice outside terras. I Will return there again when I come back to Zagreb.
    Belgique, Femme, 41+
  • 10.0


    07 oct 2017
    Amazing service and staff. We arrived very late in Zagreb due to troubles during our journey. But she still waited for us with her comforting smile. We had a lovely night sleep in this comfortable bed and highly secured room. A great shower in a clean bathroom. And finally, a good cup of free coffee before going out, directly in the city center. Definitely recommend it!
    France, Un couple, 18-24
  • 10.0


    12 aoû 2017
    Très bonne prestation. Bon accueil et personnel très compétent. Nous vous recommandons cette auberge de jeunesse. L'endroit est calme et nous bénéficions d'un parking gratuit dans Zagreb.
    France, Un groupe mixte, 25-30
  • 9.4


    04 sep 2019
    The hostel is well located in the downtown. Overall hostel is clean, the staff is warm, nice and available to give you good advices. Special mention for the breakfast (no extra fee) which is of good quality.
    France, Homme, 31-40
  • 8.6


    27 déc 2019
    L'auberge est jolie et propre, le personnel est très gentil. L'espace commun est sympa, dommage qu'il soit ouvert (difficile de prendre son petit-déjeuner l'hiver avec sa grosse doudoune), je pense que cela doit être davantage agréable l'été ou au printemps.
    France, Femme, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • Serviettes incluses
  • WiFi gratuit
  • Accès par carte magnétique
  • Adaptateurs
  • Casiers
  • Climatisation
  • Douches chaudes
  • Echange de livres
  • lampe de lecture
  • Parking
  • Parking pour vélos
  • Sèche-cheveux
  • Sèche-cheveux à louer
  • Terrasse en plein air
  • télévision par câble
  • Accès à Internet
  • Local à bagages
  • Ménage
  • Réception (heures d'ouverture limitées)
  • Service de fax
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Repas disponibles
  • Wifi