Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

volunteer or charity group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Billabong Hostel Phnom Penh

Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.


2153 Revues
  • Formidable emplacement
  • Personnel merveilleux
  • Excellente propreté
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Description de l’établissement

Welcome to the Billabong, your boutique Hostel for a great
place to stay in Phnom Penh.

Billabong Hostel opened in January 2016 and definitely sets a new standard for hostels in the Cambodia's capital. Only minutes away from sights such as the Central Market, Sorya Department Stores, Wat Phnom and the Riverfront, it's an easy walk from the buzzing nightlife of street 51; the location is just awesome for young travellers.

Not only is the location awesome, Billabong also has a huge salt water swimming pool with an alfresco restaurant and bar. Featuring a courtyard, a cosy hangout area around the pool and all amenities you could wish for. Our property has a friendly atmosphere with helpful and attentive staff, making it an ideal choice for leisure travellers.

All our spacious rooms come with comfy beds, private shower, toilet facilities, air conditioned, ceiling fan and lockers for your belongings. You'll get a set of bed linen, towel, Wi-Fi as well as our self-made city map with all essential information about the going-ons in town.

Important Information:

Please send us your CVV code with your booking reference within 24 hours after you book online to guarantee; failed to receive the code, your booking will be INVALID.

1. Check-in Time: 14.00 PM
2. Check-out Time: 11.00 AM
- Late check out between 11.00 - 18.00 PM can be arranged for 50% of the normal rate, subject to availability
-The request must be made to the reception desk 24 hours before the original check out time
3. Cash and credit card are accepted upon arrival. Visa & Mastercard
4. Cancellation policy:
-Up to 7 days prior to arrival to avoid a penalty charge of one night stay
-Less than 7 days to arrival is subject to 1 night cancellation fee.
-In case of No-Show, the full amount of stay will be charged and no refund
5. Age restriction: Children under the age of 14 are not permitted in the shared rooms.
6. Illicit Activities:
-Non-compliance of these, guests will be asked to leave the property immediately without any refund

Please note that only guests who are present at check-in are permitted in the rooms. Visitors are strictly not allowed in the guests rooms, regardless of maximum room occupancy. All guests should have their names registered on the hotel voucher or the hotel will not allow guests to check-in. The hotel requires all guests to have photo identification at the time of check-in. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.8

  • Sécurité 9.0

  • Emplacement 8.7

  • Personnel 8.1

  • Atmosphère 8.0

  • Propreté 8.6

  • Les facilités 8.9

Derniers avis

  • 9.7


    08 oct 2019
    Nous ne sommes restés qu'une courte nuit, cependant les dortoirs étaient propres et spacieux. La piscine est assez grande !
    France, Un couple, 18-24
  • 9.7


    05 avr 2019
    Very good room clean and big bathroom with cassiers and a padlock included, staff very friendly , big pool I it’s really appreciate in afternoon , so yes I recommend this place . And very quiet Très bonne chambre propre et grande , salle de bains avec cassiers et cadenas inclus, personnel très sympathique, grande piscine c’est très appréciable , alors oui je recommande vivement cet endroit. Très calme
    France, Homme, 25-30
  • 9.7


    25 mar 2019
    Une auberge de jeunesse comme on aime, bien placé, grande piscine, resto pas si cher au vu de la concurrence, pas mal de monde
    France, Un couple, 18-24
  • 9.4


    12 fév 2019
    Légèrement excentré mais près de toute commodité . Dortoirs agréable mais il n'y a qu'un toilette pour 10. Tres propre et accueillant. Le restau est cher pour la quantité servie.
    France, Femme, 31-40
  • 9.1


    03 avr 2019
    Dorms are clean and have a lot of space inside with is very nice with a little balcony Nice outside area with swimming pool and quiet area to relax. The bar offer healthy food and snack and many drinks just a little expensive but worth it! I also went to a tour organized by the hostel and it was worth it. Very nice stay in this hostel!
    France, Femme, 31-40
  • 9.1


    21 mar 2019
    Très bonne auberge, l'ambiance est génial. Je n'ai pas trouvé le personnel très accueillant mais les chambres sont spacieuses, propres, calme. Super ambiance au bar même si le restaurant est un peu cher. Je recommande vivement !!
    France, Groupe de femmes, 25-30
  • 9.1


    13 fév 2019
    Pratique, confortable, bien situé, bon rapport Q/P.
    France, Homme, 41+
  • 8.0


    31 jan 2019
    Hostel super agréable avec la piscine. Le dortoir est bien, calme et propre. Le personnel est un peu froid, pas super accueillant. Le restaurant de l’hostel est bon, mais pas exceptionnel et un peu cher, mieux vaut manger dehors. Bien situé.
    France, Un couple, 25-30
  • 6.0


    23 jui 2019
    Bad personal, too expensive
    France, Femme, 41+
  • 5.7


    06 fév 2019
    Les sanitaires ne sont pas propres et il y a seulement une salle de bain pour toute la chambre. La piscine n'est pas clean. Le restaurant est cher. Le personnel un peu expéditif à l'accueil. Nous ne recommandons pas.
    France, Un couple, 25-30
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Les facilités

  • Accès gratuit à Internet
  • Parking gratuit
  • Plans de ville gratuits
  • WiFi gratuit
  • accessible aux personnes à mobilité réduite
  • Climatisation
  • Coffre-fort
  • Echange de livres
  • lampe de lecture
  • Lit d'enfant disponible
  • Parking
  • Petit-déjeuner non inclus
  • Piscine
  • Piscine en plein air
  • Salle de réunion
  • Sèche-cheveux
  • Terrasse en plein air
  • télévision par câble
  • ventilateur de plafond
  • Accès à Internet
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Service postal
  • Sécurité 24H/24
  • Transferts Aéroport
  • Visites guidées/Information touristique
Aliments et Boissons
  • Bar
  • Café
  • Restaurant
  • Théière/cafetière
  • DVD's