Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
1/20
6.7

Satisfaisant

1367 Revues
  • Emplacement parfait
  • Personnel serviable
  • Bonne propreté
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Description de l’établissement

Property Description
Hands down - best deal in town! Real backpackers hostel with all typical hostel amenities:

Free Wi-Fi in all rooms,
free computer-use,
free lockers,
free maps,
free bed-linen,
free luggage storage,
free microwave/kettle/fridge use
free hairdryers,
no curfew after check-in.

Best deal in town!

CHRISTMAS MARKET RIGHT ON OUR CORNER!
Spittelberg famous X-MAS MARKET starts NOVEMBER 15th!
You step outside the Hostel, directly in to the traditional X-mas Market, its right next to us.


Spittelberg, Museumsquarter MQ Area - parallel to Mariahilferstrasse, Metro Station U3-Neubaugasse. This is the most central located Hostel in close walking distance to about 90% of all main sights: MQ, City Hall, Parliament, Hofburg Palace, Opera, Stephansdom Church, Ring, Music Hall, Concert Hall, Naschmarket, Historical and Art Museum, international Dance clubs and nightlife as well as of course the Christmas Market in Winter and Film Festival in Summer.

We do not serve breakfast, but there is plenty to choose from within 3 minutes of walk, cheap supermarkets and cheap breakfast options to eat out on the main shopping street. We do not have a full size kitchen (Microwave, Water kettle, Fridge is available! )

Please select your arrival time during the booking process, arrival time is NOT check in time. Please watch the opening and checkin hours. After check-in you will get keys to enter 24 hours but you need to check-in once, after that you can come and go anytime. While most hostels have check out until 10 am, we offer a free late check out until 11 am but charges will apply after, you can also store luggage free of charge but must pick up between 2-4 pm!

Best Location Policies & Conditions:

**If you book only 1 night, a surcharge of 1.90 EUR per Person will be added on arrival on top of the final bill** City Tax of 3.2% may be not included on your statement.

PAYMENT:

You must have sufficient funds on your credit card to cover the remaining balance (not just the deposit) of your booking as we reserve the right to charge the full balance prior to your arrival. No payment, no reservation, no exception. It is your obligation to guarantee a payment, only then it is our obligation to guarantee your booking.

Reservations with invalid, declined or expired credit cards will be cancelled, specially virtual third party credit cards by MB-way or similar, if payment is declined the booking will be canceled without further notice - you will see the changed booking status when you login in to your Hostelworld account! Hostelworld is not obligated to refund the down payment in that case. If the beds that you blocked can not be resold and are not occupied by you on arrival date, the remaining charges for no-show will be collected at a later date.

LATE CHECK IN ARRIVALS (online check in) can be arranged by getting in touch with reception, guests must book at least 1 day in advance and send a PASSPORT copy by email (just make a photo with your phone and send it to hostel@bestlocation.at ) on the day of arrival, in order to obtain late check in access code by email. The credit card on file will be charged for full amount, if charges are declined the booking will be invalid. You will receive an email before the reception closes on the day of your arrival, with instructions on how to enter. You must be able to receive emails, have power on your cellphone to retrieve the email (Wifi in front of reception available) and understand some basic english in order to follow the email instructions on how to self-check-in.

Cancellations are accepted 72 hours prior to arrival date in written form only (email)
Check in from 14:00-21:00 (break between 16:00-18:00)
Check out before 11:00 am. (keys can be dropped in a box 24h for check out)
Reception is closed between check out and check in (11:00-14:00)
Please state your arrival time and notify us if you run late.
Check-ins past 9 pm may be possible thru a key code if payment was cleared and Passport copy send.
The earliest you can arrive is 9 am, however check in usually starts at 2 pm. Luggage storage is available free of charge, early check in may be offered upon availability. Payment is by card only. This property might pre-authorize your credit card or fully charge payment for non-refundable bookings.

All Entrances are Video Monitored and recorded, every guest accepts this Security measure and understands that the footage will automatically delete after 14 days, there are no exceptions and no further permissions to be signed.

Drunk and/or drugged guests will be declined check-in while still liable for reservation charges.
We have no parking and no space for bicycles.

AGE RESTRICTION:

We do not accept guests younger than 16 years unless traveling with an adult, in which case 14 years minimum are permitted. Guests above 40 years can not stay with us due to conflict of interests as it is a youth hostel.

Bookings that do not meet our regulations in any way are non refundable and still charged as due for manipulating the allocation.


Prepaid Credit cards and debit cards are not valid for key deposit and may require additional deposit of 25-50 EUR. Further charges may apply if you damage property, check out late or cause a financial loss to a third party. We reserve the right to cancel bookings at any time if behavior of any sort is unacceptable, there are no refunds in such cases. The Hostel property is to be kept smoke free at all times. Padlocks can be hired free of charge at the reception, but require a 10 EUR deposit which can be refunded in the morning hours 9-11 am. The Hostel is limited in liability only to the maximum value of the booking. Refunds if even applicable, are due to be sorted by management and must be transferred via BANK as we no longer take cash at the reception. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 7.0

  • Sécurité 7.0

  • Emplacement 9.0

  • Personnel 6.5

  • Atmosphère 5.7

  • Propreté 6.0

  • Les facilités 5.9


Derniers avis

  • 8.3

    Fabuleux

    15 mai 2019
    Attention il y a des puces de lit.. Bon emplacement sinon ! Pas de volet dans la chambre 🙄
    France, Femme, 18-24
  • 8.0

    Fabuleux

    04 mai 2019
    Nous étions dans un dortoir non mixte de 4 filles. Dans l’ensemble nous avons été satisfaites (bonne qualité des lits, casiers, porte de la chambre pouvant se fermer à clé). Les parties communes (cuisine et toilettes) sont un peu moins agréables. Les photos ne correspondent pas à celles fournies.
    France, Groupe de femmes, 18-24
  • 7.7

    Très bien

    21 mai 2019
    Excellent location! Apart from that it is the typical cheap hostel, except the building I was in was very good looking. Dorms are ok clean. The person who welcomes travelers seems a little bit overwhelmed and not fully prepared to do so, however be patient and tolerant and everything will be great. For the price of the bed, I was not excepting for warm towels and fresh cocktails when I arrived anyway!
    France, Femme, 25-30
  • 6.6

    Satisfaisant

    25 jui 2019
    Auberge assez rudimentaire, les matelas font peur à voir. Les douches étaient assez propres.
    France, Femme, 18-24
  • 4.6

    Note

    26 jun 2019
    Les photos ne représentent pas du tout. Les chambres étaient en mauvaise état et il ny avait aucune aire commune. De plus notre courriel de confirmation indiquait que nous avions reservé pour 2 jrs et on nous a chargé pour 3. Malgré avoir montré le courriel indiquant que notre confirmation indiquait 2 jours on nous a tout de meme chargée le 3e jour alors que nous ne sommes pas resté. Nous avons été très insatisfait de notre séjour. Ce n'était pas du tout ce que nous pensions avoir réservé.
    Canada, Un couple, 25-30
  • 4.3

    Note

    08 jun 2019
    Proprété à revoir ! À 4 étudiant nous sommes tous ressortis avec des puces de Lit. Malheureusement nous n'avons pas lu les avis avant d'y aller mais nous ne sommes pas les seuls concernés. A éviter si vous ne voulez pas vous gratter une semaine, avec le risque de les ramener chez vous !
    France, Homme, 18-24
  • 3.7

    Note

    12 jun 2019
    I spent a terrible night in this hostel. It was one of the worst placeS I ever slept in. The room was small and dirty, there was no air con so we had to let the window AND the door of our room open so we don't suffocate during the night (super convenient when we are located on the 1st floor and we can basically hear people when they pass by in the street); the kitchen was very poor in tools and equipments; showers were okay though.
    France, Femme, 25-30
  • 3.4

    Note

    28 avr 2019
    Very bad experience, after having tested many hostels, i have to say this one is the worst. We took a 4 beds room, thinking we will be more comfortable, but living room was so near, other people were talking, doing noise, till 2am., impossible to sleep. Other roomates did not care about their stinking clothes and shoes, we were shocked by the odour. Only advantage was the location, but there are many hostels you only have to walk 5 min more, pay bit more, which offer a really better experience.
    France, Un couple, 25-30
  • 2.9

    Note

    27 aoû 2019
    That was the worst hostel we had during our trip. In two words : bed bugs
    France, Groupe d'hommes, 18-24
  • 2.9

    Note

    10 mai 2019
    Les casiers ne fermaient pas, et il n’y avait aucun cadenas pour sécuriser nos affaires. Pas d’eau chaude non plus pour le dernier jour, à quoi la personne de l’accueuil nous a répondu « la femme de ménage arrive bientôt, à 11h, elle va regarder » alors que le chauffaud même avait un problème... les lits en métal grincent et sont bombés... la salle de bain n’a pas été nettoyée une seule fois en 3 jours. Notre « logement » ressemblait plutôt à un squat : tout était abîmé.
    France, Femme, 18-24
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Les facilités

Gratuit
  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
Général
  • Casiers
  • Douches chaudes
  • Petit-déjeuner non inclus
  • Serviettes non incluses
  • Sèche-cheveux
Services
  • Accès à Internet
  • Check in/out rapides
  • Local à bagages
  • Réception (heures d'ouverture limitées)
  • Serviettes à louer
  • Visites guidées/Information touristique
Divertissement
  • Wifi


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