Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 4 jours en avance pour bénéficier de l'annulation sans frais.

Très bien

14812 Revues
  • Emplacement parfait
  • Personnel merveilleux
  • Bonne propreté
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Le mot d'Hostelworld

Astor Victoria est toujours félicitée pour son personnel «en retrait et poli» ainsi que pour leur emplacement. Nos clients ont dit que cette auberge offre "très bon rapport qualité prix", en particulier en étant si près des transports principaux. Nous aimons que cette auberge soit à seulement 10 minutes de train de Victoria et de la station de bus. D'autres voyageurs nous disent qu'ils apprécient la promenade agréable à Big Ben et Buckingham Palace. Les visiteurs Hostelworld nous disent qu'ils reviendraient ici car c'est un «endroit idéal pour rencontrer de nouveaux amis et passer un bon moment!

Description de l’établissement

With Victoria Station and Buckingham Palace a few minutes walk away, it is hard to beat to this location! Amazing 24-hour transport links to attractions, parties, airports, coaches (to the rest of the UK/Europe), and almost anywhere! Astor Victoria is the dream place for a base in London.
The excellent local markets, restaurants, pubs, vintage stores, coffee shops and galleries, all within a 15 minutes walk of Big Ben, will make you feel like a true Londoner! This, combined with staff who love the city and want to share all their knowledge with you, means there is no better place to stay in Central London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail - from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

Winner of No.1 Small Hostel Group Worldwide and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest comes satisfied, and if you have any problems along the way, we are always there, ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reception hours (24 hours)
Check-in is available from 2 pm.
Check-out is from any time until 10 am. Please ensure you check out before 10 am; otherwise, you may be charged for an extra night.
We cater for travellers between 18 and 40 years.

Proof of identification: A valid proof of ID must be shown on arrival, including a passport, driving license, and national identity cards. The property cannot accept paper driving licenses and student or employee IDs as proof of identity. Failure to show proof of ID upon arrival will result in cancellation of the reservation without a refund.

Key Card: You will be required to give us a £5 key deposit for your room access card at check-in time.

Breakfast: We provide Breakfast every morning, which costs just £3.
Dairy-free Milk: Coconut/soy/almond/
Regular Milk: skimmed and semi-skimmed
Juices: Orange and apple
Instant coffee, tea and hot chocolate
Cereals: granola, rice pop, choco pop, honey hoop and cornflakes
Bread: White and Wholemeal

Spreads: White and milk chocolate (Nutella style), peanut butter, regular butter, plant base/dairy-free (butter style) honey, fruit jam (strawberry, raspberry, blackcurrant and apricot) and marmite.
(Items may vary depending on availability and hostel)

Common Areas: The kitchen/dining room and common areas are all back open to enjoy a meal or meet fellow travellers (The kitchen and lounges will be shut at midnight and reopening at 8 am).

Facilities: Please be aware that our building has no lift and that you may be assigned to one of our top floors and a top bunk bed.

Events: The hostel organises events aimed at backpackers between the ages of 18-40 years.

Age policy
Please note that all bookings are subject to the signing of the property's terms and conditions via a rental agreement which will be emailed to the guest following their reservation. Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled, and you will not receive a refund.

When booking for 10 persons or more, different policies will apply.

Luggage storage is free on the day of arrival and costs GBP 2 per bag on the day of departure. An extra fee of GBP 7.5 per bag per day applies for the days following check-out. Storage lockers for small valuables are available for GBP 2 per day. Towels are available for rent for GBP 2.5.

Please note that towels are available to rent at the property for an additional GBP 2.50

This property can only accommodate guests aged 18 years and over. Underage guests who book will not be accommodated and will not be refunded.

Please Note: For the safety of others, anyone exhibiting symptoms of Covid-19 will be unable to stay at the hostel. Therefore, we recommend you return home if travelling domestically or to use specialist self-isolation accommodation. Self-Isolation - Guests who wish to self-isolate in the hostel must do so in a private room; guests must not perform the self-isolation period if coming from abroad in shared dorms.

At our fantastic hostel, you will have full access to:
Free Fast Wi-Fi throughout the building
24-hour reception for anything you may need (including late check-in/early check-out)
CCTV is in operation 24 hours a day
Storage Lockers available for your valuables £2 per locker per day
Laundry facilities are available 24 hours
Hairdryers and ironing facilities free to use
Beautiful lounge area with comfy sofas and an enormous projector screen for movies and sports!

Helpful Extras
Free City Maps
Tourist Information, walking tours and advice on local attractions and transport (24hrs)
Padlocks and Adaptors are available for sale for £5 each
Discounts at local restaurants and coffee shops
Towels are available for hire at £2.50
Printing £o.20 (1 to 5 pages)
Clean, crisp linen on your bed, ready to sleep on!
Late Check-Out is available to sleep in a little more until Midday (book in advance at reception)! Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 7.3

  • Sécurité 8.8

  • Emplacement 9.1

  • Personnel 8.7

  • Atmosphère 7.3

  • Propreté 6.9

  • Les facilités 6.6

Derniers avis

  • 9.4


    04 mai 2022
    L'auberge est très propre, bien entretenue et super bien située pour faire des escapades à pieds dans la ville. Le personnel est à l'écoute et disponible. Il n'y a pas de petit déjeuner de compris mais il y a tout le nécessaire niveau électroménager pour le faire. Les seuls points noirs sont : le bruit lorsque les portes claquent, la fenêtre de la chambre n'est pas fermée par une poignée mais par un cadenas, et les chambres ne disposent pas de casier (seulement une pièce de stockage commune).
    France, Femme, 25-30
  • 9.1


    29 mai 2022
    Je recommande! Super hostel!
    Canada, Homme, 18-24
  • 8.9


    20 jun 2022
    L'accueil était super merci beaucoup. j'ai rencontré de superbe personne dans la chambre.
    France, Femme, 18-24
  • 8.6


    14 mar 2020
    Super séjour à l'auberge ASTOR VICTORIA! L'auberge est bien située, propre et avec un personnel sympathique, disponible et arrangeant! Je recommande!!
    France, Groupe de femmes, 31-40
  • 8.3


    22 jun 2022
    I went to many hostel recently and this one is the most in need of a make over. Everything is dated and very tired. There is no switch at the head of each bed’ no light. Otherwise the staff is great. I still don’t know why no one answered my emails nor the many phone calls I gave.
    France, Femme, 41+
  • 8.0


    23 jun 2022
    Overall its a good hostel for the price you pay. Well located, 10 walking minutes from Victoria station. I was on the fifth floor. Overall the hostel is pretty clean and saw them cleaning everyday. The only cons, I can only talk for my room and situation, are the following; - The bathroom was always clogged. Filling the whole room with water. Shoes were needed to use toilet - Really hot, even with the fan - No power outlet, only extension that you share with others beds - No hand soap
    Canada, Homme, 25-30
  • 7.4

    Très bien

    30 jun 2022
    Very good location. Close to public transportation which is great and very user friendly. You can get to the city center in a few minutes. Our room was very hot. Legit felt like a sauna. Also the toilet was a bit dirty. I troed to stay there only when it was time to sleep and overall it was alright
    Canada, Homme, 18-24
  • 6.6


    02 jui 2022
    Positif : emplacement hors pair près des bus, metro, train et de Buckingham palace, westminster. La cuisine est bien aussi. Négatif : les chambres sont minuscules, il n' avait que 3 toilettes de fonctionnelles pour les 5 etages de chambres. Les toilettes sont très petites. Nous avions une douche dans la chambre mais la porte de douche ne se barre pas. En plein jour il fait plus de 25 degrés dans la chambre malgré qu'il ne fasse pas 20 degrés dehors.
    Canada, Un couple, 25-30
  • 5.7


    24 jun 2022
    Meilleur emplacement! Possible de marcher au Buckingham Palace, Big Ben etc. Entre deux stations de métro dans un beau quartier paisible. Par contre l’endroit est très petit, il fait chaud dans les chambres, une seule prise électrique, les salle de bain sont minuscules et ont besoin d’être rénovées. Plusieurs personnes plus âgés. Pour un petit budget cest bien mais je n’y retournerais pas.
    Canada, Femme, 18-24
  • 3.7


    06 mar 2020
    L'amabilité du personnel est à revoir ainsi que la propreté de l'établissement. Bien que très central nous avons été très déçus par la qualité de l'hébergement. L'auberge est bruyante et sale et le personnel pas très aimable. Attention les mineurs sont interdits dans l'auberge même accompagnés d'adulte ! Le message ne nous avait pas été précisé par avance.
    France, Un groupe mixte, 18-24
Voir tous les commentaires

Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Adaptateurs
  • Casiers
  • Coffre-fort
  • Cuisine
  • Douches chaudes
  • Echange de livres
  • fer/planche à repasser
  • Flexible NRR
  • Lave-linge
  • Salle commune
  • Salle de réunion
  • Suit les conseils sanitaires liés au Covid-19
  • Sèche-cheveux
  • Sèche-cheveux à louer
  • télévision par câble
  • Accès à Internet
  • Dernières arrivées
  • Distributeur de billets
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Café
  • Distributeurs automatiques
  • Théière/cafetière
  • DVD's
  • Jeux de plateau
  • PlayStation
  • Wifi


  • 2019

    3eme, chaîne d'hostel

  • 2019

    1er, Petite chaine hoteliere

  • 2019

    1er, Le prix de la réussite dans une vie

  • 2015

    1er, Petite chaine hoteliere

  • 2015

    1er, Le prix de la réussite dans une vie

  • 2015

    1er, Les Hostels Les Plus Populaires London

  • 2010

    3eme, chaîne d'hostel

Astor Victoria dit

Astor Victoria est toujours félicitée pour son personnel «en retrait et poli» ainsi que pour leur emplacement. Nos clients ont dit que cette auberge offre \"très bon rapport qualité prix", en particulier en étant si près des transports principaux. Nous aimons que cette auberge soit à seulement 10 minutes de train de Victoria et de la station de bus. D\'autres voyageurs nous disent qu\'ils apprécient la promenade agréable à Big Ben et Buckingham Palace. Les visiteurs Hostelworld nous disent qu\'ils reviendraient ici car c\'est un «endroit idéal pour rencontrer de nouveaux amis et passer un bon moment!