Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Kensington

Réservez plus de 4 jours en avance pour bénéficier de l'annulation sans frais.


6324 Revues
  • Emplacement parfait
  • Personnel excellent
  • Excellente propreté
Voir tous les commentaires
On aime cette auberge de jeunesse!

Notre coup de cœur pour avoir reçu régulièrement des avis positifs.

Le mot d'Hostelworld

Astor Quest est dans le quartier chic de Bayswater, à côté d'Oxford Street, Hyde Park et du marché de Portobello. Les invités d'Hostelworld disent qu'ils apprécient que l'auberge soit «proche à pied" de l'autoroute Queensway et des stations de métro Bayswater. Nos examinateurs apprécient que le personnel soit «vraiment serviable et poli". Il semble former leur propre petite famille les uns avec les autres, ce qui donne le sentiment d'être très accueillant et ouvert aux clients », a déclaré l'un de nos visiteurs. Nous aimons que cette auberge soit évaluée comme «excellente», avec «une cuisine bien équipée» et «offrant le meilleur petit déjeuner d'auberges de jeunesse pour cette gamme de prix à Londres"!

Description de l’établissement

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building
• Reception
- Check-out is between 8am and 10am (drop-off box is available for earlier check-outs).
- Check-in is available between 2pm and 10pm (please let us know your arrival time to ensure someone is there to greet you with a masked smile!).
(A member of staff is available 24 hours a day for emergencies, a number will be provided if you have any issues).
• Facilities
- Kitchen and common areas are closed due to Covid-19 safety measures. Access to these facilities will only be available for long-term guests (28 days and over bookings). These facilities will only be available to use after ten days staying at the hostel; this is a safety precaution for you, other long -term guests, and staff. There will be a maximum number of people allowed to use each space at any one time to ensure social distancing.
-We are currently unable to organise daily events due to government restrictions, but will have all the info you need on what is going on in beautiful London!

• CCTV in operation 24 hours
• Storage lockers for your valuables (laptops, cameras, phones, etc) £2 per day
• Luggage storage available before check-in (free) and after checkout (same day as check-out £2 per bag; per additional days at £7.50 per bag, per day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).
• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport
• Hire padlocks and adapters free of charge with a £5 deposit (you receive your money back upon return)
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 9.3

  • Sécurité 9.3

  • Emplacement 9.5

  • Personnel 9.3

  • Atmosphère 8.2

  • Propreté 8.7

  • Les facilités 7.7

Derniers avis

  • 10.0


    13 sep 2019
    Hyper sympa
    États-Unis, Un couple, 18-24
  • 10.0


    21 oct 2018
    Bonne auberge de la chaine Astor. bien situé à coté du métro , tescos, sainsburry etc... La chambre 41 est très bien , spacieuse. sanitaire ,propre cuisine grande et bien équipée, salon tv, lave et sèche linge. rapport qualité prix bonne
    France, Homme, 31-40
  • 9.7


    13 aoû 2020
    Thanks again for the warm welcome! The hostel is clean and brand new, it’s in a lovely neighborhood and near a park. Not too far from the city. They conform very well to the covid rules, clean the room every morning. Although the kitchen is closed because of covid, everything went great. Recommend!
    France, Femme, 18-24
  • 9.4


    30 oct 2019
    Hostel with the best staff. The kitchen is a bit small though, but I loved my stay.
    Suisse, Femme, 18-24
  • 9.4


    17 sep 2019
    Auberge très bien située. Chambre plus que correcte et le personnel est très sympathique. Je recommande vivement
    France, Femme, 18-24
  • 9.4


    01 nov 2018
    I spent just one night there but I can say the staff is super friendly. The accomodation is good, room was clean and spacious. It is not noisy. And the location is perfect (neart queensway station- central line) you can get to touristic center really quiclky. I recommand.
    France, Femme, 25-30
  • 9.1


    24 jan 2020
    I stayed there for 2 nights with 2 friends. It was really great for how cheap we paid. You are 5mn away from a tube station/bus station and 20mn away by tube from Picadilly. Breakfast is only 1 pound and quite complete! The staff was nice. The room was clean. The only thing I could complain about is the smell coming from the bathroom and the fact that the bathroom light is on all night which can be quite annoying.
    France, Groupe de femmes, 18-24
  • 9.1


    04 oct 2019
    Très bien situé et propre!
    Canada, Femme, 18-24
  • 7.7

    Très bien

    05 mai 2019
    Very well located in a beautiful street close to several undergrounds. I had a private room which was very quiet and had a shower inside. The place could use some refreshment and more toilets.
    France, Femme, 25-30
  • 7.4

    Très bien

    24 aoû 2019
    Situation de l'auberge top, surtout pour le carnaval de Notting Hill et pour visiter la partie Ouest de la ville. Juste en face de Hyde Park, parfait pour les petits déjeuner au calme à l'aube !! Le personnel est très aimable, facilité dans la gestion du séjour, avec possibilité de stocker les bagages. L'idée du petit déjeuner à 1 livre est top. En revanche auberge assez petite, chambre exiguë, sans fenêtre qui donne sur l'extérieur. Les murs sont assez fins, du coup le bruit passe bcp.
    France, Femme, 31-40
Voir tous les commentaires

Les facilités

  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Adaptateurs
  • Casiers
  • Coffre-fort
  • Cuisine
  • Douches chaudes
  • Flexible NRR
  • Lave-linge
  • Salle commune
  • Suit les conseils sanitaires liés au Covid-19
  • Sèche-cheveux à louer
  • télévision par câble
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Distributeurs automatiques
  • Théière/cafetière


  • 2019

    3eme, chaîne d'hostel

  • 2019

    1er, Petite chaine hoteliere

  • 2019

    1er, Le prix de la réussite dans une vie

  • 2015

    1er, Petite chaine hoteliere

  • 2015

    1er, Le prix de la réussite dans une vie

  • 2010

    3eme, chaîne d'hostel

Astor Kensington dit

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .