Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Veuillez cocher la case pour indiquer que vous acceptez les termes et conditions.
Vous devez accepter les termes et conditions pour que nous puissions confirmer votre réservation
Réservez plus de 7 jours en avance pour bénéficier de l'annulation sans frais.
8.4

Fabuleux

5928 Revues
  • Emplacement parfait
  • Personnel excellent
  • Impressionnante propreté
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On aime cette auberge de jeunesse!

Notre coup de cœur pour avoir reçu régulièrement des avis positifs.

Le mot d'Hostelworld

Astor Quest est dans le quartier chic de Bayswater, à côté d\'Oxford Street, Hyde Park et du marché de Portobello. Les invités d'Hostelworld disent qu\'ils apprécient que l\'auberge soit «proche à pied" de l\'autoroute Queensway et des stations de métro Bayswater. Nos examinateurs apprécient que le personnel soit «vraiment serviable et poli". Il semble former leur propre petite famille les uns avec les autres, ce qui donne le sentiment d'être très accueillant et ouvert aux clients », a déclaré l\'un de nos visiteurs. Nous aimons que cette auberge soit évaluée comme «excellente», avec «une cuisine bien équipée» et «offrant le meilleur petit déjeuner d'auberges de jeunesse pour cette gamme de prix à Londres"!

Description de l’établissement

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access.
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available from 8am – 8pm. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!):

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £1
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Please note: that we only accept bookings of up to 12 guests per reservation and we reserve the right to refuse any reservation that exceeds this restriction. Should you be interested in making a group booking of 12+ guests please contact our group bookings department directly.

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Commentaires et notes

  • Bon rapport qualité/prix 8.3

  • Sécurité 8.7

  • Emplacement 9.2

  • Personnel 9.1

  • Atmosphère 8.1

  • Propreté 7.9

  • Les facilités 7.7


Derniers avis

  • 10.0

    Superbe

    21 oct 2018
    Bonne auberge de la chaine Astor. bien situé à coté du métro , tescos, sainsburry etc... La chambre 41 est très bien , spacieuse. sanitaire ,propre cuisine grande et bien équipée, salon tv, lave et sèche linge. rapport qualité prix bonne
    France, Homme, 31-40
  • 9.7

    Superbe

    21 sep 2018
    Auberge de jeunesse très bien située dans Londres. Le personnel est très agréable !
    France, Femme, 31-40
  • 9.4

    Superbe

    01 nov 2018
    I spent just one night there but I can say the staff is super friendly. The accomodation is good, room was clean and spacious. It is not noisy. And the location is perfect (neart queensway station- central line) you can get to touristic center really quiclky. I recommand.
    France, Femme, 25-30
  • 3.1

    Note

    28 oct 2018
    Personnel ne faisant preuve d’aucun professionnalisme. Une certaine Diana nous a mi à la porte car nous avions des mineurs avec nous. Elles nous a menti quand nous sommes arrivés à 6h00 du matin en nous disant c’est je vous prend revenez à 14:00 tous ça après une nuit blanche. A 14:00 finalement c’était non.
    France, Homme, 31-40
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Les facilités

Gratuit
  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
Général
  • Accès par carte magnétique
  • Adaptateurs
  • Casiers
  • Coffre-fort
  • Cuisine
  • Douches chaudes
  • Lave-linge
  • Salle commune
  • Sèche-cheveux à louer
  • télévision par câble
Services
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Distributeurs automatiques
  • Théière/cafetière

Prix

  • 2015

    1er, Le prix de la réussite dans une vie

  • 2015

    1er, Petite chaine hoteliere

  • 2010

    3eme, chaîne d'hostel


Politiques

  • Restriction relative à l’âge
  • Cartes bancaires acceptées
  • Pas de couvre-feu
  • Non-fumeurs
  • TVA inclue

Astor Kensington dit

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .

À savoir

Free cancelation up to 24 hours before day of arrival
Check-in - Anytime after 2pm. Check-out - Anytime before 10am
Payment accepted in Cash or Debit/Credit Card
24-hour reception, anything you need come and ask at Reception!
VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.


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