Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Kensington

Réservez plus de 14 jours en avance pour bénéficier de l'annulation sans frais.


6148 Revues
  • Emplacement parfait
  • Personnel excellent
  • Impressionnante propreté
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On aime cette auberge de jeunesse!

Notre coup de cœur pour avoir reçu régulièrement des avis positifs.

Le mot d'Hostelworld

Astor Quest est dans le quartier chic de Bayswater, à côté d'Oxford Street, Hyde Park et du marché de Portobello. Les invités d'Hostelworld disent qu'ils apprécient que l'auberge soit «proche à pied" de l'autoroute Queensway et des stations de métro Bayswater. Nos examinateurs apprécient que le personnel soit «vraiment serviable et poli". Il semble former leur propre petite famille les uns avec les autres, ce qui donne le sentiment d'être très accueillant et ouvert aux clients », a déclaré l'un de nos visiteurs. Nous aimons que cette auberge soit évaluée comme «excellente», avec «une cuisine bien équipée» et «offrant le meilleur petit déjeuner d'auberges de jeunesse pour cette gamme de prix à Londres"!

Description de l’établissement

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access.
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available from 8am – 8pm. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!):

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply. Voir le règlement intérieur

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Commentaires et notes

  • Bon rapport qualité/prix 8.4

  • Sécurité 8.8

  • Emplacement 9.3

  • Personnel 9.1

  • Atmosphère 7.8

  • Propreté 7.5

  • Les facilités 7.9

Derniers avis

  • 10.0


    21 oct 2018
    Bonne auberge de la chaine Astor. bien situé à coté du métro , tescos, sainsburry etc... La chambre 41 est très bien , spacieuse. sanitaire ,propre cuisine grande et bien équipée, salon tv, lave et sèche linge. rapport qualité prix bonne
    France, Homme, 31-40
  • 10.0


    18 aoû 2017
    We had a great stay! Staff is very nice and helpful. The location was perfect for us, very close to the tube and right next to kensington gardens and hyde park. I recommend this hostel!
    France, Groupe de femmes, 25-30
  • 9.7


    21 sep 2018
    Auberge de jeunesse très bien située dans Londres. Le personnel est très agréable !
    France, Femme, 31-40
  • 9.4


    01 nov 2018
    I spent just one night there but I can say the staff is super friendly. The accomodation is good, room was clean and spacious. It is not noisy. And the location is perfect (neart queensway station- central line) you can get to touristic center really quiclky. I recommand.
    France, Femme, 25-30
  • 9.1


    09 fév 2017
    très bien !
    France, Femme, 18-24
  • 8.3


    04 avr 2017
    Très bon auberge, près de 2 arrêts de métro qui ramène vers le centre de Londres. Le personnelle agréable, disponible et de bon conseille. Les chambres sont spacieuse, propre, bien insonorisé. La wifi au top et multiprise pour charger tous les téléphones de la chambres. Présence de casier sous les lits très pratiques pour ranger les affaires. Le petit déjeuné est complet (quoi que si je veux être pointilleuse, il manque le côté salé) Séjours agréable, je RECOMMANDE vivement !! Merci
    France, Femme, 25-30
  • 8.0


    24 jui 2018
    Personnel très acueillant et chambres et salle de bain propres malgré le petit nombre (une seule sur l'étage).
    Canada, Femme, 25-30
  • 7.7

    Très bien

    05 mai 2019
    Very well located in a beautiful street close to several undergrounds. I had a private room which was very quiet and had a shower inside. The place could use some refreshment and more toilets.
    France, Femme, 25-30
  • 7.4

    Très bien

    24 aoû 2019
    Situation de l'auberge top, surtout pour le carnaval de Notting Hill et pour visiter la partie Ouest de la ville. Juste en face de Hyde Park, parfait pour les petits déjeuner au calme à l'aube !! Le personnel est très aimable, facilité dans la gestion du séjour, avec possibilité de stocker les bagages. L'idée du petit déjeuner à 1 livre est top. En revanche auberge assez petite, chambre exiguë, sans fenêtre qui donne sur l'extérieur. Les murs sont assez fins, du coup le bruit passe bcp.
    France, Femme, 31-40
  • 7.1

    Très bien

    05 jan 2018
    A conveniently located hostel, only a few minutes walk to 2 different tube stations, a main street with pubs & shops, as well as Hyde Park. Staff were friendly and organised an activity at the hostel for each day. However the wifi doesn’t work in the rooms and was fairly patchy in the common areas. Not enough bathrooms, toilets & hand basins and they weren’t super clean. Power points for the bedroom was just a 4-socket power board on the floor which is a pain to charge your phone overnight.
    Australie, Femme, 18-24
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Les facilités

  • Accès gratuit à Internet
  • Draps inclus
  • Plans de ville gratuits
  • WiFi gratuit
  • Accès par carte magnétique
  • Adaptateurs
  • Casiers
  • Coffre-fort
  • Cuisine
  • Douches chaudes
  • Lave-linge
  • Salle commune
  • Sèche-cheveux à louer
  • télévision par câble
  • Accès à Internet
  • Equipements de blanchisserie
  • Local à bagages
  • Ménage
  • Réception ouverte 24 heures sur 24
  • Serviettes à louer
  • Sécurité 24H/24
Aliments et Boissons
  • Distributeurs automatiques
  • Théière/cafetière


  • 2015

    1er, Petite chaine hoteliere

  • 2015

    1er, Le prix de la réussite dans une vie

  • 2010

    3eme, chaîne d'hostel

Astor Kensington dit

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .