- Suisse, Homme, 18-24
- Nomade novice
- 6 Avis
Best hostel in Shanghai ! Centrally located, nice staff , very clean, seems like its new. The bar on top has a beautiful view on the city. If you wanna stay a few days here, don't hesitate ! I would highly recommend it.
Thanks so much for your recent review. We are delighted that you enjoyed your stay and we really appreciate your feedback. We look forward to welcoming you back again soon at The Phoenix. Kind regards, The Phoenix
- Mexique, Un couple, 25-30
- Nomade novice
- 3 Avis
There was a problem with my booking so we had to spend the first night in another hotel, and the guy (I think his name was Charles) who was in charge was so rude and useless, the receptionist from another hostal helped us instead of him. But for our luck we didn't see him again and the rest of the staff was perfect. Everything was clean and the room was small but confortable. I recommend, just avoid Charles.
Thank you for your recent review, and we really appreciate your feedback. We are always trying to improve our hospitality to satisfy our guests. We will ensure these things are checked and attended to. Kind regards, The Phoenix
- Israël, Femme, 18-24
- Voyageur passionné
- 11 Avis
Very nice hostel! 2 min walk from people's square and in a street full of delicious snack stands and cheap little restaurant. Room is cosy and bathroom nice, cleaned every day. Very nice ambiance, I met incredible people and had a great time! Minus : there is an annoying noise from the street very early every morning and the rooftop bar should stay open later than midnight
- France, Un groupe mixte, 25-30
- 31 Avis
A lot of disappointment when I saw the reservation I made months ago was my respected ( twin bed instead of double bed) however the staff was very nice dealing with this problem. The room are quite nice however glass wall for the bathroom and toilets is not the best for privacy even when your staying as a couple...
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