- France, Femme, 18-24
- Nomade novice
- 4 Avis
I visited several hostels in Cairns and Australia, and this one is by far the worst: it is a squat, uncomfortable, unsafe and dirty. Residents only think about drinking and partying, and the staff is unfriendly with those who do not fall within these criteria. I understand those who leave good reviews if it is the atmosphere they seek, personally I move out as fast as possible. But it's cheap. Note: At the check out, the staff tried to charge me an item that was included in the deposit...
Hi there, We're sorry you didn't enjoy our hospitality. We pride ourselves on being friendly and attentive to all guests, respecting their choices to drink and party (or not) - our curfews on areas near the rooms are a testament to this. As for the condition of the hostel, we are continuously working on ways to counteract the age of the property and improve the experience for our guests. That being said, we still hope you find more suitable lodging for yourself, and wish you well on the rest of your travels!
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